Moka Dining

Review summary

1. R

   Riddhish

   London2 reviews

   1.0

   Dined on February 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   It's the worst Indian food ever. For starters we ordered Dahi ke kabab; this is supposed to be flavourful but sweet. Never had sweet dahi ke kabab. The next one was Paneer Tikka - Very hard paneer and it didn't taste great. Veg Moms - again very bad in taste. Since the starters were so bad, we decided to skip the mains and order desserts. Pan Kulfi was good, Malai Kulfi was awful and Caramel Brownie - caramel on top was bad and just smelled of raw eggs. It was our anniversary so we had high hopes for this place. But we ended up wasting money. There are better places than Moka. This one is overrated.
   

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2. A

   Amit VIP

   Hertfordshire26 reviews

   2.0

   Dined on November 23, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   I am extremely disappointed with the service I received at Moka in reference to Manvir. The staff seemed more focused on turning tables quickly than ensuring customers had a pleasant dining experience. My party and I felt rushed throughout our meal, with servers hovering around us and showing aggression when presenting us with our bill. What made matters worse was the aggressive behavior of the management when we expressed our concerns. Instead of addressing the issue professionally, we were met with hostility and dismissive remarks. To the point that Manvir said he wouldn’t move from our table until we stood up to leave. We were actually just about to get up to leave. This level of unprofessionalism and lack of customer care is unacceptable. I understand the need for efficiency, but treating customers poorly to maximize turnover is not the way to do it. I won’t be returning and cannot recommend this place to anyone looking for a relaxing and enjoyable dining experience.
   

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3. H

   Holly

   Hertfordshire15 reviews

   5.0

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent as always, and great service. It is pricey but also servings are huge - I’d happily reduce both by 25% and still walk away full instead of wasting anything.
   

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4. NP

   NishaP

   London4 reviews

   4.0

   Dined on June 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely food and great service. We enjoyed all the food we ordered.
   

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5. OT

   OpenTable Diner

   London1 review

   4.0

   Dined on May 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Service was a little slow but considering it was Friday night it was expected with a full restaurant occupied. The food was excellent.
   

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6. OT

   OpenTable Diner

   London2 reviews

   5.0

   Dined on May 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, fine service (from Raghu) and good overall vibe.
   

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7. OT

   OpenTable Diner

   Birmingham1 review

   1.0

   Dined on May 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   First time had dinner at this restaurant, really disappointed as did not live up to the expectations as anticipated as I had a fish curry this was really watery, bland flavoured, I was told that all fish curries are made like this, when they are absolutely NOT made as such. My self and my friends advised the waiter we both wanted our curries to be mild spicy however my friends curry was extremely spicy. Waiters made us feel they were rushing us, not the greatest experience as I feel the prices was too overpriced for the portions. Me and my friend was left feeling hungry after we left the restaurant. The noise in the restaurant area was too loud me and my friend could not hear ourselves speak, I will not visit this place again.
   

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8. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on May 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We came to Moka as a small family celebration for my son’s birthday. The food was brilliant, very satisfying and well presented. Our waiter was great with recommendations and the drinks were very well made.
   

   Moka DiningResponded on May 25, 2024

   Thank you for your positive review Our customer first approach ensures our customers have an enjoyable experience at our establishment, we strive for excellence and nothing less. Looking forward to welcoming you back to Moka soon!
   

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9. OT

   OpenTable Diner

   London4 reviews

   3.0

   Dined on May 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Too loud for a dinner venue - other diners were loud, abrasive and clearly inebriated … food is good - shame about the lack of courtesy shown by others and management being unable to reign if in
   

   Moka DiningResponded on May 25, 2024

   Hi, We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. If you have any further comments on your visit with us which will help us make your next time with us 5 stars worthily. You can contact us via info@mokadining.co.uk or phone us on: 020 3026 1415 however if you would rather us to contact you please provide contact information we can use. We hope to hear from you very soon, if not we look forward to welcoming you back through our doors soon. Regards, Moka Management
   

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10. P

    Purvi

    Toronto2 reviews

    5.0

    Dined on May 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Superb food and service. Everything was fantastic, esp. the crispy bhindi and chicken lollipops. Service from Dee was perfect - attentive but not intrusive, polite and courteous. We felt like welcomed guests. Can’t wait to go back!
    

    Moka DiningResponded on May 25, 2024

    Thank you for your positive review Our customer first approach ensures our customers have an enjoyable experience at our establishment, we strive for excellence and nothing less. Looking forward to welcoming you back to Moka soon!
    

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