NARA Sushi & Hibachi Steakhouse

Review summary

1. OT

   OpenTable Diner

   Detroit1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an Amazing experience everyone was great! The food was fresh and the service was superb.
   

   NARA Sushi & Hibachi SteakhouseResponded today

   We love hearing that! 😊✨ Fresh food and superb service are what we’re all about. Can’t wait to have you back for another amazing experience!
   

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2. OT

   OpenTable Diner

   Detroit1 review

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   My noodles was no to my satisfaction I told the manager and he knocked 5 dollars off my bill this was the first time I wasn’t satisfied the cook was rushing flipping rice all over everywhere I Had a 8:30 appointment didn’t get seated till a hour later the manager said he would look out the next time I came very respectful ly
   

   NARA Sushi & Hibachi SteakhouseResponded 1 day ago

   We appreciate you sharing your experience. While it's great to hear our manager assisted you, we regret that your visit didn’t meet expectations. We’ll take this up with our team and hope to provide a better experience next time.
   

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3. OT

   OpenTable Diner

   Chicago1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Celebrated a birthday. They were very accommodating. My husband is very picky and he liked his food and drinks! They give you a lot of food. They were also careful preparing the food with his shellfish allergy.
   

   NARA Sushi & Hibachi SteakhouseResponded 3 days ago

   Sounds like a wonderful birthday celebration! We're happy that our team was accommodating and took great care in handling your husband's shellfish allergy and that he enjoyed his meal and drinks. Especially since he's picky! We’d love to welcome you back for another great experience.
   

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4. OT

   OpenTable Diner

   Detroit1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great place to celebrate a birthday or special occasion
   

   NARA Sushi & Hibachi SteakhouseResponded 3 days ago

   We love hearing that you found our restaurant the perfect spot to celebrate a special occasion! We look forward to helping make your next celebration just as wonderful.
   

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5. OT

   OpenTable Diner

   Detroit4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a blast as usual. Love coming here, always tell my friends to come out
   

   NARA Sushi & Hibachi SteakhouseResponded 5 days ago

   We’re so glad you had an awesome time! Thanks for being such a great supporter and sharing the love with your friends. We look forward to having you back for another fantastic experience soon!
   

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6. L

   Lissa

   Chicago3 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the service is excellent!
   

   NARA Sushi & Hibachi SteakhouseResponded 7 days ago

   It’s always our goal to provide an exceptional experience, and we look forward to having you back soon for more delicious meals!
   

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7. a

   andrea

   Detroit1 review

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   4 words. ASK FOR CHEF TONY! He was fantastic! Fanominal handling of the cooking utensils. Great interaction with the guest. And did I say he was fine as wine! Let's just call it, dinner with a show! With Chef Tony, I promise you a skilled chef, delicious dinner and visually appealing! Watch him cook!
   

   NARA Sushi & Hibachi SteakhouseResponded 7 days ago

   We love it when Chef Tony gets the spotlight! His skills and personality truly make dining with us a memorable experience. We can't wait to have you back for another "dinner with a show"!
   

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8. OT

   OpenTable Diner

   Grand Rapids2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Reservations were 6pm. Got seat at 610pm. And our drink order not til after 630pm. Our waitress was great. Once she was able to wait on us. The music was so loud. Could even talk to anyone. It really was unpleasant. Might as well been on my phone. The food was great. I won't be back anytime soon. Just to loud.
   

   NARA Sushi & Hibachi SteakhouseResponded on March 5, 2025

   Thank you for your feedback. We understand that the volume of the music impacted your experience, and we appreciate you sharing your thoughts. Your input is valuable, and we’ll keep it in mind moving forward.
   

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9. OT

   OpenTable Diner

   Detroit1 review

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   I made reservations a few days before the actual day, reservations were at 6. We didn't get seated until 6:50, our waitress was very slow, and she would only bring 8 of what ever we ordered, and it was nine of us, then when she had to fit get the ninth person water, or there drink,soup, salad it would take her at least 20 minutes or longer to get it back to the table. We sat at the table over an hour before our food was even started. Again we were there at 6, and didn't leave until 11. That is a very slow turn around. We were there for 5 hours, and because the food took so long no one even ate their meal. We all had carry out containers Service was terrible.
   

   NARA Sushi & Hibachi SteakhouseResponded on March 5, 2025

   Thank you for sharing your experience. We understand how frustrating long wait times and slow service can be, especially when dining with a large group. This is not the experience we want for our guests, and we regret that the evening didn’t go as smoothly as it should have. Your feedback is appreciated, and we will take it into account as we work to improve.
   

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10. E

    Erynn VIP

    Detroit4 reviews

    4.0

    Dined on February 27, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    We celebrated my boyfriend’s 43rd birthday. Everything was delicious.
    

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    NARA Sushi & Hibachi SteakhouseResponded on February 28, 2025

    Sounds like a fantastic celebration! We're so glad everything was delicious and hope your boyfriend had an amazing 43rd birthday. Looking forward to welcoming you both back for more special moments!
    

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