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Night Shift - Natick, Natick, MA

Night Shift - Natick

4.3
4.3
252 Reviews
$30 and under
American

Make a reservation

2 people
10:00 PM
Booked 11 times today
Experiences are available.
  • Good for groups
  • Lively
  • Kid-friendly
Night Shift Natick joins Level99, a challenge-based entertainment concept, located on the second floor of the Natick Mall, to bring the Best of Boston Detroit-style pizza, amazing craft beer and curated list of cocktails, wines, seltzers and spirits. The full-service taproom is open all-day. The 140 seat Beer Hall sits in the heart of the gameplay arena perfect for group dining. Counter order and pickup window make it easy to grab food and drinks while playing the rooms and arena duels.

Offering a physical open-world game environment, groups of 2-6 guests choose from over 40 rooms, each containing a physical or mental team challenge. Coupled with craft drinks & food, Level99 is an award-winning entertainment experience designed for young adults. Level99 welcomes groups from 15-500. Whether a birthday party or epic work meeting, there are options for any event. Level99 offers a variety of private spaces, a full menu, A/V and presentation capabilities, and an energetic atmosphere.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Pizzeria, Brewery
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am Lunch Daily 11:00 am–4:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Phone number
    (617) 865-8599
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party facilities
    Level99 welcomes groups from 15-500 guests. Whether it’s a birthday party or an epic work meeting, Level99 has options for any type of event. We offer a variety of private event spaces, a full event menu, A/V and presentation capabilities, and an undeniably energetic atmosphere. Contact events@level99.com today to book your next experience.
  • Neighborhood
    Natick
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Experiences

  • Beer Hall Arena Experience (6+)

    Multiple dates available
    Our beer hall is perfect for larger groups! The casual, counter-service setting offers an a la carte menu of Detroit Style Pizzas, Salads, Sandwiches, Snacks, and Desserts. We offer a selection of 25+ beers, hard seltzer, cocktails, and wines. Reserve for groups of 6 to 20!
  • Reserve Our Beer Hall (8+)

    Multiple dates available
    Our beer hall is perfect for larger groups! The casual, counter-service setting offers an a la carte menu of Detroit Style Pizzas, Salads, Sandwiches, Snacks, and Desserts. We offer a selection of 25+ beers, hard seltzer, cocktails, and wines. Reserve for groups of 8 to 20!

What 252 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.1Service
  • 4.3Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Boston Metro West

    Kid-friendly

  • Boston Metro West

    Good for groups

  • Boston Metro West

    Lively

  • Boston Metro West

    American

Review summary

AI-generated from verified diner reviews
Night Shift - Natick offers a vibrant and welcoming atmosphere with "fantastic service" and a great selection of drinks. Known for its attentive staff, the restaurant shines in creating memorable experiences, especially for special occasions. Although there are inconsistencies in service and some menu items, it's praised for "excellent" food and a beautiful space.

252 Reviews
  1. Deepak

    Greater Boston

    2 reviews

    vip
    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    The food was good but the service provided was subpar. Bad table location and our server essentially forgot about us a few times and took him a while to come around.

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  2. Michael

    Greater Boston

    1 review

    3.0

    1 review

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 2
    Kitchen is very slow, lunch took 85 minutes. Meatball sub is terrible. Pizza is really good. There are better places to eat at this mall.

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  3. LeWOo

    Greater Boston

    2 reviews

    3.0

    2 reviews

    Dined on October 23, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4
    First and last time .. I had a rsvp . Arrived early and still waited 10 mins at the door before I was even acknowledged.. the waiter seemed as he was rushing us the entire time and very timid to even serve us . As we were ready to go I had to repeat the to go boxes a few time as he took his attention away from our table to immediately seat a group whom didn’t wait 10 mins they were seated as soon as they came to the door. Food was ok .. I liked the nachos better then the pizza .. Detroit is owed an apology for that pizza .

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  4. Alex

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on October 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great spot! They have great beer, and wine and cocktails. My favorite beers are the whirlpool (a juicy IPA) and the night lite (crisp lager). We got the elote guacamole which was great. Service is very good.

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  5. mike

    Naples

    16 reviews

    4.0

    16 reviews

    Dined on October 3, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    The food, and service were all very good. The only problem is you cannot easily make any changes to the menu. I have been there and ordered from there many times - usually pizza. Unless it’s on the menu, exactly as stated, they will only take items off of the pizza, not change any combinations.

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  6. OpenTable Diner

    Greater Boston

    1 review

    5.0

    1 review

    Dined on September 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We’ve been to Level 99 and Nightshift twice in the past week. We went to celebrate my daughter’s sweet 16. Out experience the first time was underwhelming and a bit disappointing but our experience yesterday turned everything around for us. Taz was so attentive, funny and generous. He helped us change our daughters birthday experience into a very positive one. Thank you Taz for a great experience. It was definitely memorable.

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  7. Nicole

    Greater Boston

    1 review

    5.0

    1 review

    Dined on September 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Taz our sever was absolutely AMAZING!!! Food was excellent and the overall vibe was great.

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  8. Virginia

    Greater Boston

    1 review

    2.0

    1 review

    Dined on September 7, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    I had booked this reservation in advance. Had never been here before. Nobody helped nor showed us where to go or what to do. As far as the tickets the were prepaid that was a whole other issue. This place was very unorganized!!!!! And I do not recommend to be honest.

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  9. Payton

    New York City

    2 reviews

    3.0

    2 reviews

    Dined on August 31, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    Only ate here because we were next door at Level 99. The food was just okay in my opinion and we had one friend who had a beer, nothing overly special. I know there are other night shift locations and I would probably give them a chance, this location is in a mall and I feel that could be a factor to their performance. The food wasn’t really special two of us got the same thing and they came out different. Fries weren’t super crisp and almost reminded me of five guys fries (greasy). By the time our server came to check on us to see how our food was everyone was just about finished, never got any napkins or anything and we all had finger food which was a little annoying. We were tucked away in the corner and couldn’t really get anyone’s attention and like I had mentioned before no one checked on us. I don’t think it’s the company I think it’s just the location unfortunately.

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  10. OpenTable Diner

    Greater Boston

    5 reviews

    5.0

    5 reviews

    Dined on July 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Was pleasantly surprised by the quality of the food and the experience considering it is attached to Level 99. We ate there because we were taking a break from the game rooms, but the restaurant could easily be a destination in and of itself. Great selection of drinks and food, beautiful space, great service.

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FAQs

Night Shift - Natick offers takeout which you can order by calling the restaurant at (617) 865-8599.

Night Shift - Natick is rated 4.3 stars by 252 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
10:00 PM
Booked 11 times today
Experiences are available.

Order delivery or takeout

Google Map for Night Shift - Natick

Level991235 Worcester St, Natick, MA 01760

Dining areas

Additional information

  • Neighborhood
    Natick
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am Lunch Daily 11:00 am–4:30 pm Dinner Mon–Thu, Sun 4:30 pm–9:00 pm Fri, Sat 4:30 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American, Pizzeria, Brewery
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Entertainment, Full Bar, Gender Neutral Restroom, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
  • Phone number
    (617) 865-8599
  • Private party facilities
    Level99 welcomes groups from 15-500 guests. Whether it’s a birthday party or an epic work meeting, Level99 has options for any type of event. We offer a variety of private event spaces, a full event menu, A/V and presentation capabilities, and an undeniably energetic atmosphere. Contact events@level99.com today to book your next experience.
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