North Shore Steaks and Seafood at The American Place Casino

Review summary

1. D

   Daniel

   VIP

   Chicago

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent surf and turf! The potatoes were also excellent!
   

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2. L

   LAWRENCE

   Chicago

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 4

   I had ordered the 12 oz filet medium. The steak came to me heavily seared- to the point the steak was tough and dry 3/4" deep from the outside of the steak. Filets are NEVER to be heavily and deeply seared on a filet. I did not complain at the time-- as I was grateful for the meal -- as I won it on the drawing in the casino. And I was appreciative that I did not have to pay for it.
   

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3. J

   Jon

   Chicago

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waitress was attentive. The food was excellent probably the best steak I’ve had in a long time.  is it is pricey, but you’re going to pay for quality.
   

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4. B

   BILL

   Milwaukee

   4 reviews

   3.0

   4 reviews

   Dined on October 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food here is grossly overpriced. $6 for an ounce of sauce? Steaks overcooked. Undercooked sides.
   

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5. s

   shirley

   Chicago

   7 reviews

   4.0

   7 reviews

   Dined on October 13, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food would have been amazing if the potato gratin wasn't burnt and the salmon wasn't well done when we requested medium. Our server Raymond did his best in trying to make it right. The second order of salmon came back raw inside. I would give it a second try. Cheesecake was delicious
   

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6. J

   Jack

   Chicago

   1 review

   4.0

   1 review

   Dined on October 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress was great and the atmosphere was amazing! All of the food was amazing but our steak was cooked medium and the outside had a very chared/burnt flavor. Still tasty but too cooked on the outer edges.
   

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7. B

   Brian

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is always great, no issues. Wonderful staff! New waitress Alicia is a great addition.
   

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8. C

   Caryn

   Chicago

   22 reviews

   5.0

   22 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a lovely Anniversary celebration dinner at North Shore Steaks and Seafood. The food and service far exceeded expectations. Amelia was our wonderful server. She could not have been more kind and accommodating. Even brought us out a special dessert on the house! We will definitely be back.
   

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9. B

   Brian

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New waitress Alicia was great, she’ll fit right in with the other great staff!
   

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10. J

    Jay

    Chicago

    32 reviews

    4.0

    32 reviews

    Dined on September 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our first time trying the Steakhouse at the American Place casino. Acceptable, but sadly overpriced entrees. If you have Comp points from casino play (we did) it will make the cost seem more reasonable. The jumbo lobster tail was properly prepared and served with lemon butter. The asparagus was not good - it was swimming in oil. The NY strip steak with peppercorn crust was very good. Because it was our wedding anniversary they comped us each a dessert, and that was a very pleasant surprise. Overall, not bad if you're able to use comp points, but probably overpriced otherwise.
    

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