NÜ Tulum

Review summary

1. J

   Jennifer

   Cancun

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I celebrated Christmas night at Nu and the food was amazing! Great ambiance and excellent service! Would recommend!!
   

   Is this helpful?

   Report
2. M

   Matt

   VIP

   Denver

   9 reviews

   3.0

   9 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food quality was good but the selection was limited and some food and wine items weren’t available. The price was inflated compared to some of the other places we ate where we got the same quality at better value.
   

   Is this helpful?

   Report
3. K

   Kseniya

   Seattle

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Unfortunately this is one of those restaurants in Tulum where on the exterior looks like it would be great but fell short in many area. The food was just ok, nothing to rave about. The drinks had no alcohol in them. For the price I would not say this is a high end restaurant
   

   Is this helpful?

   Report
4. A

   Allen

   New York City

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beef short ribs tacos were absolutely incredible!!
   

   NÜ TulumResponded 2 days ago

   Dear Allen, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional stay/dinner and create truly memorable experiences.
   

   Is this helpful?

   Report
5. N

   Nadia

   London

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience and the best service I’ve seen in Tulum so far!
   

   NÜ TulumResponded 2 days ago

   Dear Nadia, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional stay/dinner and create truly memorable experiences.
   

   Is this helpful?

   Report
6. D

   Diego

   Cancun

   1 review

   4.0

   1 review

   Dined on December 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Muy buen restaurante, tranquilo y diferente. Excelente atención y comida
   

   NÜ TulumResponded on December 17, 2024

   Dear Diego, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional dinner and create truly memorable experiences.
   

   Is this helpful?

   Report
7. L

   Leticia

   Greater Boston

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food, good price, very romantic.. I love it!
   

   NÜ TulumResponded on November 29, 2024

   Dear Leticia, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ in the future, where we aim to provide you with an exceptional dinner and create truly memorable experiences.
   

   Is this helpful?

   Report
8. H

   Hugo

   London

   1 review

   5.0

   1 review

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place, Great food, Great service. 100% worth.
   

   NÜ TulumResponded on November 27, 2024

   Dear Hugo, thank you for taking the time to leave us a review! We are delighted to know that you had a wonderful experience at NÜ Tulum. Our ultimate goal is to make you happy, feel at home, and be carefree. We sincerely hope to have the opportunity to welcome you back at NÜ Tulum in the future, where we aim to provide you with an exceptional dinner and create truly memorable experiences.
   

   Is this helpful?

   Report
9. S

   Siobhan

   VIP

   Washington DC

   3 reviews

   2.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   Lovely space but the food was just so-so and overpriced. Service was very fast and friendly. Even the cocktails were unimpressive. If you’re staying in the area and have a lot of money to burn, it’s fine, but not worth driving to (although they did have valet in case you are coming by car).
   

   NÜ TulumResponded on November 13, 2024

   Dear Siobhan, Thank you very much for your feedback. We’re glad you enjoyed our ambiance and the warmth of our service, and we’re sorry to hear that your culinary experience fell short of expectations. At NÜ, we’re dedicated to using the finest quality ingredients to provide a fresh and memorable dining experience, and your comments are invaluable in helping us to continue enhancing what we offer. We’d love the opportunity to welcome you back and create a new experience that leaves a lasting impression. Please don’t hesitate to reach out if you decide to visit us again—we’d be happy to make any special arrangements to ensure an exceptional meal. Warm regards, The NÜ Team
   

   Is this helpful?

   Report
10. C

    Codi

    VIP

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on November 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went with a group of 6 for a birthday dinner! It was fantastic. We had the mezcal/passionfruit cocktail which was awesome (and some wine). Service was great-he helped guide us to ordering the perfect amount of food, and not over doing it. For 6 people we had 4 apps and 5 entrees, and that was exactly right. He gave honest and enthusiastic service and answered all of our questions. The hamachi crudo, kampachi ceviche, short rib with tortilla entree, and rib eye were standouts, but everything was delicious and beautifully presented! Thank you so much! Updated to add- this was our first meal for our 5 day trip, and it was by FAR the best meal and service of the vacation!! Can’t wait to come back.
    

    NÜ TulumResponded on November 12, 2024

    Dear Codi, thank you very much for taking the time to provide us with your feedback following your last stay at NÜ Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
    

    Is this helpful?

    Report