Oak Steakhouse- Alexandria

Review summary

1. I

   Isabelle

   Baltimore

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and out waiter, Robert was 👍🏾 great. The food was great. I would definitely recommend 👌🏾.
   

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2. S

   Steve

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall service & food on Thanksgiving was superb!
   

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3. C

   Craig

   London

   10 reviews

   vip
   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was spotty and slow. Steak came out undercooked. Waiter failed to tell us the fish special, and when asked failed to provide the price. Frankly the worst experience I've elhad at Oak, one of our favorites usually.
   

   Oak Steakhouse- AlexandriaResponded 1 day ago

   Hi Craig, Thank you for taking the time to write and I want to apologize for your experience with us. We teach our servers and our Managers to check with each table to ensure they are enjoying their meal. Did either of them check back with you? Please let us know if you are not pleased with a dish or if the service is less that what you have always had with us. We want to fix the issue right then and there. I would like the opportunity to speak with you personally regarding your visit. Please give me a call and we will make sure your next visit is the one you expect from us. Best Regards, Todd Hunt Area Director-Virginia/DC The Indigo Road Hospitality Group (703) 840-3395
   

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4. C

   Carla

   Washington DC

   7 reviews

   2.0

   7 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The sides, salads and wine were good! The ambiance was also good. 2 of our group ordered a steak that was on special and they both had a hard time eating it. They said it was very fatty, the dry rub wasn’t appealing and it just wasn’t a tasty cut of meat. When the manager asked us how everything turned out, we were honest. He took offense to our feedback and then the service quickly went downhill. A rude comment was also heard mumbled by a staff member. After tip our bill was $700 for 4 people and 2 of them left very disappointed and all 4 of us left with a weird feeling. Feedback should be taken as constructive, especially when you seeked it out.
   

   Oak Steakhouse- AlexandriaResponded 4 days ago

   Hi Carla, First of all, I want to apologize that you were left feeling disappointed. That is the last thing we ever want our guests to feel. Any kind of constructive criticism is welcomed and I will be speaking to the the managers and staff regarding your experience. In fact, we will be reading this to our staff in the hope that it is a teachable moment for us. I would like to speak with you personally in the hope that we can make this right on your next visit. Most Sincerely, Todd Hunt Area Director-Virginia/DC The Indigo Road Hospitality Group (703) 840-3395
   

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5. K

   Kai

   New York City

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you to the staff, our waiter Jose, and the GM Todd for making our date night so special. My all time favorites: everything! lol Cinn City drink East Coast Oysters Oysters Rockefeller Steak Frites 6oz Petit Filet Mignon Crispy Brussel Sprouts Yukon Gold Potato Puree Croissant Bread Pudding Perfect for date night! Amazing cocktails! Scrumptious food! Succulent oysters! Delectable dessert. They check all of the boxes
   

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   Oak Steakhouse- AlexandriaResponded 4 days ago

   Hello Kai! Thank you for writing such a thoughtful review for us! It means so much to us when guests see all the creativity and hard work that goes into our menu and we always strive to exceed our guests' expectations. It was so much fun getting to know you two and I hope we get to see you again sometime. We will be reading this to our staff too! It's always a morale booster when guests are so kind. Thanks again and Happy Holidays! Warmest Regards, Todd Hunt Area Director-Virginia/DC The Indigo Road Hospitality Group
   

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6. J

   Jared

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Price does not match quality. You could eat at a Michelin star for the price point and you're definitely not receiving Michelin quality. Solidly fine food. Nothing special.
   

   Oak Steakhouse- AlexandriaResponded 4 days ago

   Hi Jared, Thank you for writing and I would be very interested in hearing what appetizers and entrees you ordered with us. My most sincere apologies that you felt the quality was not what you expected. We use only Certified Angus Beef and butcher in house daily. No one wishes the price of beef was less than us, but we do try to pass along the savings of butchering to our guests. That being said, please call me so we can discuss your expereince with us. Sincerely, Todd Hunt Area Director-Virginia/DC The Indigo Road Hospitality Group (703) 840-3395
   

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7. A

   Amanda

   Richmond

   7 reviews

   vip
   4.0

   7 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love Oak! They always have the best service in old town!
   

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8. K

   Kyliejt

   Detroit

   14 reviews

   vip
   5.0

   14 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s such a beautiful, elegant restaurant, set in such a charming area of the North Side Old Town. The decor and lighting created a lovely, intimate ambience. The service was top notch excellent. Food presentation was great and taste was on point. Would definitely recommend.
   

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9. G

   Grace

   Chicago

   1 review

   vip
   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience all around. Great food, ambiance, & service. A top restaurant for us in the DMV & Old Town ALX. We will definitely be back!
   

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10. A

    Alan

    Washington DC

    44 reviews

    vip
    5.0

    44 reviews

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best all-around steakhouse with great service, vibe, and of course excellent food and selection!
    

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