One O Eight at The Hilcroft Hotel

Review summary

1. J

   Jacquelin

   Edinburgh

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 2
   3. Service 2
   4. Ambience 2

   We were met with friendly staff, didn't take long to be seared and our food order to be taken. We had booked the table as we had another event to ho to. The food arrived in time but the macaroni could have been hotter and it came with side salad which isn't jettisoned on the menu. The cheeseburger came with lettuce, sidesalad and coleslaw which isn't mentioned on the menu either. Then the service went downhill after that as a coach party arrived and the staff couldn't cope. It took them along time to come ask about sweets and they had thought we had already ordered them but no-one had asked as they had run out of menus. Disappointing end to a good meal.
   

   Is this helpful?

   Report
2. C

   Christine

   West Lothian

   3 reviews

   5.0

   3 reviews

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ordered a pizza as it was £10 Wednesday but had to pay £13.00 as requested 3 toppings which, to me, meant £10 was just for the base.
   

   Is this helpful?

   Report
3. T

   Tracy

   Qatar

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed our first Sunday lunch in Whitburn. Nice amount of potatoes and gravy! We will definitely return.
   

   Is this helpful?

   Report
4. E

   Eric

   West Lothian

   1 review

   4.0

   1 review

   Dined on November 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Enjoyable evening meal at reasonable cost Service was a bit slow, this may have been due to the private function however Will return
   

   Is this helpful?

   Report
5. L

   Lesley

   Edinburgh

   2 reviews

   2.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Hotel was cold, considering were at the end of October, they should have had the heating on. The battered fish was soggy. Looked liked they used frozen chips. Not great.
   

   Is this helpful?

   Report
6. E

   Elizabeth

   West Lothian

   1 review

   4.0

   1 review

   Dined on October 4, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food staff service first class good value for money
   

   Is this helpful?

   Report
7. C

   Carol

   West Lothian

   1 review

   2.0

   1 review

   Dined on September 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   service very slow though each member of staff was very pleasant. i had roast beef and it said on menu with roast potatoes I got mashed potato but the main point was it was not very warm.It was a gift voucher we received, overall quite disappointed.
   

   Is this helpful?

   Report
8. D

   Donna

   Edinburgh

   2 reviews

   5.0

   2 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Waiting staff very friendly and helpful. Food was fab, delicious! Would be nice if they played some background music!
   

   Is this helpful?

   Report
9. P

   Peter

   West Lothian

   1 review

   4.0

   1 review

   Dined on August 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food good. Fish and chips and macaroni all finished! Will be back.
   

   Is this helpful?

   Report
10. C

    Christine

    Edinburgh

    1 review

    1.0

    1 review

    Dined on July 31, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    I feal they could definitely do with more staff , the choice of food on the seniors menu could be improved, especially the deserts. The scones we had was very dry and interesting. I certainly won't be rushing back.
    

    Is this helpful?

    Report