Oretta King West

Review summary

1. J

   Jessica

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience!!! Perfect atmosphere and the service and food were both top notch !
   

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2. R

   Rachit

   Phoenix

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Ambience is okay. Food and drinks and underwhelming. Even a simple vodka martini was less than subpar. Not many food options and the menu isn’t very flexible. Me and my company were seated at a small corner table for two on a weekday when almost the entire restaurant was empty. Service was slow.
   

   Oretta King WestResponded 2 days ago

   Buongiorno Rachit, I’m sorry to hear that we didn’t meet your expectations with the food, drinks, and service during your recent visit. I understand your disappointment with the vodka martini, the menu variety, and the seating arrangement, especially when the restaurant wasn’t so busy. Slow service is certainly not the experience we aim to provide, and I truly appreciate you bringing this to our attention. Thank you for taking the time to share your feedback. We value all our guests’ input and will use yours to improve our offerings and service. If you’d like to discuss anything further, please feel free to email me directly at josh@oretta.to. We hope to have the opportunity to welcome you back soon and provide you with a better experience. Josh Restaurant Manager Oretta King West
   

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3. B

   Bella

   Toronto

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had such a good time tonight. Recently engaged and this was me and my fiancé’s celebration dinner. Our server was so sweet, the food was delish, and they even brought us champagne. 10/10 reccomend ❤️
   

   Oretta King WestResponded 2 days ago

   Grazie Bella! I’m glad to hear that you enjoyed your experience with us. Thank you for your kind words - I'd like to share them with your server - do you happen to remember their name? If you don't recall, I can trace it using your reservation name - you can leave it in the private response below. We hope to host you again in the near future. Alla prossima! Josh Restaurant Manager Oretta King West
   

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4. J

   Jessica

   Greater Boston

   1 review

   4.0

   1 review

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our waitress Brittany was lovely! We loved the atmosphere and really enjoyed our meal. The specialty cocktail for the Eras Tour was delicious.
   

   Oretta King WestResponded 2 days ago

   Grazie Jessica! I’m glad to hear that you enjoyed your experience with us and our special Eras Tour drink! Thank you for your kind words - I'll be sure to share them with Brittany and the rest of the team! We hope to host you again in the near future. Alla prossima! Josh Restaurant Manager Oretta King West
   

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5. E

   Edward

   Toronto

   4 reviews

   3.0

   4 reviews

   Dined on November 13, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Great food and ambience. Manager and waiter who served us were attentive. Hostesses weren’t. My partner and I were not greeted at all when we were in and seemed cold as well as when leaving we weren’t told anything. First time coming to this location as I normally go to Yonge, unsure if I would come back to this exact location.
   

   Oretta King WestResponded on November 15, 2024

   Buongiorno Edward, I’m sorry to hear that we missed the mark with our hospitality during your recent visit with us. Thank you for taking the time to leave this review. Our guests’ feedback is integral to our success, and we will be using yours to improve and we will speak with our host team. If you would like to share any further insight, please send me an email to josh@oretta.to. We hope to have the opportunity to host you again in the near future. Josh Restaurant Manager Oretta King West
   

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6. N

   NAVA

   Montreal

   2 reviews

   5.0

   2 reviews

   Dined on November 12, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Thank you, I enjoyed the food, ambiance and mostly the service.
   

   Oretta King WestResponded on November 14, 2024

   Buongiorno Nava, I'm glad you enjoyed your overall experience with us! Thank you for taking the time to leave this review, our guests’ feedback is integral to our success. We hope to have the opportunity to host you again in the near future. Josh Restaurant Manager Oretta King West
   

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7. J

   John

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food; very quiet (Monday & a holiday); our waitress, Shauna, was informed as to the menu; and friendly yet professional ; a very pleasant experience overall.
   

   Oretta King WestResponded on November 14, 2024

   Grazie John! I’m glad to hear that you enjoyed your experience with us. Thank you for your kind words - I'll be sure to share them with Shauna and the rest of the team! We hope to host you again in the near future. Alla prossima! Josh Restaurant Manager Oretta King West
   

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8. M

   Michael

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   i just enjoyed the overall experience and the flows left with a good pic for the gram and food was amazing which I enjoyed
   

   Oretta King WestResponded on November 14, 2024

   Buongiorno Michael, I'm glad you enjoyed your overall experience with us! Thank you for taking the time to leave this review, our guests’ feedback is integral to our success. We hope to have the opportunity to host you again in the near future. Josh Restaurant Manager Oretta King West
   

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9. A

   Anna

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. Server was great. Will go back for sure. I want to try their dinner. Pizza looked amazing
   

   Oretta King WestResponded on November 14, 2024

   Grazie Anna! I’m glad to hear that you enjoyed your experience with us. Thank you for your kind words - I'd like to share them with your server - do you happen to remember their name? If you don't recall, I can trace it using your reservation name - you can leave it in the private response below. We hope to host you again in the near future for dinner! Alla prossima! Josh Restaurant Manager Oretta King West
   

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10. M

    Magali

    Toronto

    2 reviews

    3.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was great. Service was not great. I asked, in advance,three times for a decorated dessert to celebrate my friend’s birthday, I was assured we would get it, but we didn’t. I had to ask again once the dessert was on the table, which ruined the surprise. All our meals and drinks took too long to come. They might be understaffed or we just got a not-so-great server. Regardless, not the best experience.
    

    Oretta King WestResponded on November 14, 2024

    Ciao Magali! I’m glad to see that you enjoyed the food during your visit with us. Thank you for taking the time to leave this rating. I’m sorry to hear that we missed the mark on the service, especially with the birthday dessert and the timing of your meals. This is certainly not the experience we strive to provide, and I appreciate you bringing it to our attention. If you’d like to share more details about your experience, please feel free to reach out to me directly at josh@oretta.to. We hope to have the opportunity to host you again soon and make it right. Alla prossima! Josh Restaurant Manager Oretta King West
    

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