Oretta King West

Review summary

1. N

   Naomi

   Toronto

   5 reviews

   vip
   4.0

   5 reviews

   Dined today

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 5

   The server was terrible and unfriendly but the food was good.
   

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2. A

   Alexis

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Over priced for the quality of food. Servers were very cold. Ordered the octopus and there wasn’t much on the plate. The calamari appetizer was served with a side of mayo.
   

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3. F

   Farzana

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my fourth time. As usual, it was perfect and will be back soon
   

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4. A

   Apoorva

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love it here! it's cozy and the food and drinks are so satisfying
   

   Oretta King WestResponded 2 days ago

   Buongiorno Apoorva, Thank you for the kind words! We’re so happy to hear you love the cozy atmosphere and enjoy both our food and drinks. Your feedback means a lot to us, and we can't wait to welcome you back for another great experience. See you soon! Josh Restaurant Manager Oretta King West
   

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5. p

   paige

   Toronto

   1 review

   vip
   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The food was not worth the prices and it was not that good. But the place was pretty and the servers were nice
   

   Oretta King WestResponded 2 days ago

   Ciao Paige! Thank you for sharing your feedback with us. I’m glad to hear that you enjoyed the atmosphere and the service. I’m sorry that the food didn’t meet your expectations though. We always strive to provide an exceptional experience, so if you’d like to share more details, please feel free to reach out to me at josh@oretta.to. We hope to have the opportunity to welcome you back soon. Alla prossima! Josh Restaurant Manager Oretta King West
   

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6. L

   Léa

   Toronto

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   The food was quite average, and the service left much to be desired. We were initially excited because the food and cocktails looked promising, but overall, it turned out to be a disappointing experience. Our waitress didn’t check on us often, and, honestly, the most disappointing aspect was the food. 4/10 – would not recommend.
   

   Oretta King WestResponded 2 days ago

   Buongiorno Léa, I’m really sorry to hear that your recent experience didn’t meet expectations. We always aim to deliver both great food and attentive service, so it’s disappointing to learn we missed the mark during your visit. It’s disappointing to know that we didn’t live up to your expectations, especially after you had high hopes for your experience. Thank you for sharing your feedback—it’s incredibly valuable to us as we continue to improve. If you’d like to discuss your experience further, please don’t hesitate to reach out to me directly at josh@oretta.to. We hope to have the chance to welcome you back and offer you a better experience next time. Josh Restaurant Manager Oretta King West
   

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7. L

   Lexi

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Very accommodating, three course lunch was excellent.
   

   Oretta King WestResponded 2 days ago

   Buongiorno Lexi, I'm so glad to hear you enjoyed your three-course lunch and that we were able to accommodate you! Thank you for taking the time to leave this review—your feedback is important to us and helps ensure we continue to deliver a great experience. We look forward to hosting you again soon. Josh Restaurant Manager Oretta King West
   

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8. J

   Jessica

   Salt Lake City

   2 reviews

   5.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience!!! Perfect atmosphere and the service and food were both top notch !
   

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   Oretta King WestResponded 3 days ago

   Buongiorno Jessica, Thank you for your kind words! We're thrilled to hear that you had a great experience with us and that the atmosphere, service, and food all met your expectations. Your feedback truly means a lot to our team. We look forward to welcoming you back soon! Warm regards, Josh Restaurant Manager Oretta King West
   

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9. R

   Rachit

   Phoenix

   1 review

   2.0

   1 review

   Dined on November 20, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Ambience is okay. Food and drinks and underwhelming. Even a simple vodka martini was less than subpar. Not many food options and the menu isn’t very flexible. Me and my company were seated at a small corner table for two on a weekday when almost the entire restaurant was empty. Service was slow.
   

   Oretta King WestResponded on November 21, 2024

   Buongiorno Rachit, I’m sorry to hear that we didn’t meet your expectations with the food, drinks, and service during your recent visit. I understand your disappointment with the vodka martini, the menu variety, and the seating arrangement, especially when the restaurant wasn’t so busy. Slow service is certainly not the experience we aim to provide, and I truly appreciate you bringing this to our attention. Thank you for taking the time to share your feedback. We value all our guests’ input and will use yours to improve our offerings and service. If you’d like to discuss anything further, please feel free to email me directly at josh@oretta.to. We hope to have the opportunity to welcome you back soon and provide you with a better experience. Josh Restaurant Manager Oretta King West
   

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10. C

    Cassandra

    Ottawa

    1 review

    5.0

    1 review

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waiter was amazing! Kept checking on us and was also a Swiftie and we hope he ended up getting tickets
    

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    Oretta King WestResponded 3 days ago

    Grazie Cassandra! I’m glad to hear that you enjoyed your experience with us. Thank you for your kind words - I'd like to share them with your server - do you happen to remember their name? If you don't recall, I can trace it using your reservation name - you can leave it in the private response below. We hope to host you again in the near future. Alla prossima! Josh Restaurant Manager Oretta King West
    

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