Outback Steakhouse - Parklea

Review summary

1. T

   Travis

   Sydney

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall experience and food great as always. My only gripe and this is not the first time this has happened. Entrees were on the table for maybe 10 mins before they bring out the mains. This seriously spoils it and makes it seem very rushed even though restaurant was no where near capacity. Was forced to either watch my main go cold or try and gulp down the rest of the entree. You need to fix this. I will be back probably, but if this happens again I will never return
   

   Outback Steakhouse - ParkleaResponded today

   Hi Travis, Thank you for taking the time to share your feedback with us. We’re elated to hear that you enjoyed the food and ambience, and that you find our restaurant great for special occasions. However, we sincerely apologize for the timing issue with your entree and main courses. We understand how important it is to have a smooth dining experience, and we regret that this detracted from your visit. Rest assured, we will address this concern with our team to ensure better timing in the future. We truly appreciate your continued support, and we hope to provide a flawless experience during your next visit. Warm regards, Jenny
   

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2. B

   Bob

   Sydney

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The best pork ribs and the bbq sauce is to die for, only negative background music too load, people want to talk, nothing more annoying than having to talk over load music. Being an outback steak house the music should reflect the theme of the restaurant, suggest country music Slim Dusty, Lee Kernigan etc
   

   Outback Steakhouse - ParkleaResponded today

   Hi Bob, Thank you for taking the time to share your experience with us! We’re elated to hear that you loved the pork ribs and BBQ sauce – it’s always wonderful to know our guests enjoy our signature dishes. We also appreciate your feedback regarding the background music. We understand how important it is to have an atmosphere that enhances the dining experience, and we’ll definitely consider your suggestion to reflect the theme of the restaurant more closely. We look forward to welcoming you back soon for another great meal! Warm regards, Jenny
   

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3. D

   David

   Sydney

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Okay food, but it relies heavily on sauces for flavour. My wife had the salmon which was quite bland and well overcooked. My chicken and ribs were okay, but the tiny rib-set meant far more bones than meat. We continually had to ask for table water and side plates for starters. Looking around, lots of food is left behind by patrons. Perhaps they could focus less on being a fast food restaurant and go back to providing excellent quality food to match the hefty prices.
   

   Outback Steakhouse - ParkleaResponded today

   Hello David, Thank you for sharing your feedback with us. We're sorry to hear that your experience didn’t meet expectations. We take pride in offering quality food and service, so it’s concerning to hear that the dishes did not live up to that standard during your visit. We will certainly take your comments about the salmon, ribs, and overall food quality into consideration as we work to improve. We also apologize for the delay in bringing you water and side plates and will address this with our team. Your feedback is valuable, and we hope to have the opportunity to provide a better experience in the future. Best regards, Jenny
   

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4. J

   Jouliana

   Sydney

   4 reviews

   4.0

   4 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Our waiter for the night was great, attentive and polite. We had the Bushies and Sriracha honey chicken for Entree, both tasty. We both ordered the Victoria's fillet for main - I ordered a medium and it came out more to the rare side. I really hate when I have to send food back but I couldn't eat this. When I sent it back it came back burnt on the outside and still rare inside. Disappointing considering the cost. Everything else was good.
   

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5. A

   Alexis

   VIP

   Sydney

   7 reviews

   5.0

   7 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Went with my family this time round and I am happy to say that it was a very pleasant dining experience. My (outback special) Steak was amazing, cooked to the right temperature and it tasted absolutely amazing. I really enjoyed it. thank you all
   

   Outback Steakhouse - ParkleaResponded today

   Hi, Thank you for sharing your experience with us! We're elated to hear that you and your family had a pleasant dining experience and that you enjoyed the Outback Special steak. We truly appreciate your feedback and look forward to welcoming you back for another great meal. Warm regards, Jenny
   

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6. J

   James

   Sydney

   1 review

   2.0

   1 review

   Dined on December 18, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Large portions of too expensive food for what it is. Would not recommend.
   

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7. A

   Alexis

   VIP

   Sydney

   7 reviews

   4.0

   7 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   This restaurant always succeeds my expectations, they way the staff members look after you. I really appreciate everything our waitress Laura did for us tonight. When we had an issue she went right to solving our problem. It was amazing having her as our waitress. Thank you Laura 💜 Oh and the mango daiquiri is so good 😱
   

   Outback Steakhouse - ParkleaResponded on December 16, 2024

   Thank you so much for your glowing review! We are thrilled to hear that your experience at our restaurant exceeded your expectations. It’s fantastic to know that Laura provided you with exceptional service and was quick to resolve any issues you encountered. We are proud to have her on our team, and your kind words will certainly be shared with her. We're also glad to hear you enjoyed the mango daiquiri—it’s a favorite among our guests! Thank you once again for your feedback, and we look forward to welcoming you back for another amazing dining experience soon!
   

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8. H

   Harbans

   Sydney

   2 reviews

   3.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our experience was fantastic; the service was delightful, and our host was very friendly. However, we were let down by the onion petals.They surprised me with a birthday song 🥳 and it was such a delightful moment! The CARAMEL THUNDER dessert was absolutely heavenly—definitely a must-try. They even brought out a candle for my special day. The RIBEYE steak was incredibly juicy, cooked just right, and perfect for sharing. The ambiance was fantastic, and I can't wait to return for the tomahawk 🥩!
   

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   Outback Steakhouse - ParkleaResponded on December 13, 2024

   Thank you for sharing your fantastic experience with us! We are thrilled to hear that you enjoyed your visit and that our service met your expectations. It’s wonderful to know that our team made your birthday celebration special with a surprise song and a candle. We love creating memorable moments for our guests! We’re also delighted to hear that you found the CARAMEL THUNDER dessert heavenly and that the RIBEYE steak was juicy and cooked to perfection. We appreciate your feedback regarding the onion petals, and I apologize for any disappointment they may have caused. Your comments will be shared with our kitchen team to ensure we maintain our high standards.
   

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9. K

   Katey

   Sydney

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were friendly and attentive. Great atmosphere. Fair pricing. 10/10 would go again
   

   Outback Steakhouse - ParkleaResponded on December 13, 2024

   Thank you for your wonderful review! We are delighted to hear that you had such a positive experience at our restaurant. It's fantastic to know that our staff made you feel welcome with their friendly and attentive service. We strive to create a great atmosphere for our guests, and we're thrilled that you enjoyed it. Your feedback on our pricing is also greatly appreciated. A perfect 10/10 means the world to us, and we can't wait to welcome you back for another visit!
   

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10. S

    Sharon

    Sydney

    1 review

    4.0

    1 review

    Dined on December 7, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had a wonderful experience dining for lunch at Outback Steakhouse, Parklea. Our meals, although simple, were cooked well & tasty. The frozen margaritas were amazing value & one of the best I’ve had!! The service was excellent. Overall a great dining experience. I will definitely be back!!
    

    Outback Steakhouse - ParkleaResponded on December 13, 2024

    Thank you so much for your fantastic review! We are thrilled to hear that you had a wonderful dining experience at Outback Steakhouse, Parklea. It’s great to know that you enjoyed your meals and found them cooked well and tasty. We’re also delighted that you loved our frozen margaritas and found them to be excellent value—your compliment means a lot to us! We take pride in our service, and it’s wonderful to hear that it met your expectations. Your feedback is invaluable, and we’re grateful for your kind words. We look forward to welcoming you back soon for another great dining experience!
    

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