Ozumo Santana Row

Ozumo Santana Row reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Patrick

   Unspecified1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you so much to Rom for helping us out! Great place for a first date! She was super kind and understanding we were doing so much talking and she kept checking up on us and our meals. Will definitely be going back to visit her. Thanks again
   

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2. JD

   JDC4444

   San Francisco8 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The drinks were done well, the honzo roll was outstanding as were the salmon tartar with crispy rice cakes. The gyoza were too gingery and garlicky. The wagyu tartar was good but I prefer a bit of sear. It was pretty loud in there making it difficult to talk to each other. Santana Row pricing - I’d go back though.
   

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3. T

   Taniya VIP

   San Francisco4 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Decided to go for drinks and dinner on a Friday night with friends. We had reservations and glad we did, the place filled up quite quickly after 6:30. Service was top notch, appetizers and drinks were delicious and entree’s were alright but didn’t blow us away.
   

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4. m

   marcohagelsieb VIP

   San Francisco25 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   High quality Sushi, Nigiri’s and Sashimi. Great selection of ingredients and amazing appetizers. Very decent wine list! Highly recommended
   

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5. OT

   OpenTable Diner

   San Diego2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service was exceptional. Highly recommend.
   

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6. R

   Ramnita

   New York City7 reviews

   1.0

   Dined on February 3, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was terrible - items were ordered incorrectly and noodle dish was never received. Server didnt come to check if our food was served properly. Since we had a large table and tip guaranteed overall attitude was they could care less if we were satisfied with our dining experience. Have been there twice in 4 months with same server and unlikely to return. OZUMO Santana row food quality doesn’t match that of their SF location.
   

   Ozumo Santana RowResponded on February 3, 2025

   Ramnita, I'm terribly sorry to learn of your recent experience at Ozumo Santana Row. Clearly the service you received fell well below our standard of care. I would welcome an opportunity to make this up to you. You can reach me at 312-758-3659. Thanks, Mike
   

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7. J

   Jeff VIP

   San Francisco9 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick service, quality food, nice environment noise-wise, especially for a Santa Row restaurant.
   

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8. J

   Jenn

   San Francisco4 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, amazing service and GREAT food. Perfect location.
   

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9. J

   Jiachen

   San Francisco3 reviews

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and great food. Sometimes you can tell when rude customers have yelled at employees by the way they are really nice. Stop being rude to those in the service industry, they did an amazing job by just being there
   

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10. JM

    JimM

    San Francisco1 review

    5.0

    Dined on January 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place to take a date. Highly recommend. Good ambience and food.
    

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