Palace Café

Review summary

1. OT

   OpenTable Diner

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always. Ann was an excellent sever. Great food.
   

   Is this helpful?

2. OT

   OpenTable Diner

   West Palm Beach

   10 reviews

   4.0

   10 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Jorge, saved the evening to celebrate in New Orleans, my wife’s birthday on our last night after a week. It was obvious our waiter was either overwhelmed, didn’t care, or didn’t think we were with his time. I was prepared to reach out to ownership through a mutual friend it was that obnoxiously bad as far as service. Jorge came by to check on us and we politely explained the events that meals arrived on the heals of appetizers without second course of soups even arriving. The 30 minutes plus of not being checked on or dinner service not being removed. Jorge apologized for the situation took full control. Made sure that the last third of our experience was over the top. Again, Jorge saved the night. Unfortunately for our waiter I typically tip 35%-40% as I know these people get shorted for their efforts. The lack of effort resulted in an industry standard tip of 20%. Because of Jorge and the waiter did take and bring our drink order. Jorge demonstrated excellent customer service.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Mississippi

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always love dining here. Food is great but I wish there were a few more choices of Entrees.
   

   Is this helpful?

4. L

   Laura

   Cleveland

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurants we have been to in NOLA! Amazing food and service! Highly recommend.
   

   Is this helpful?

5. R

   Rod

   Tallahassee

   11 reviews

   2.0

   11 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Well it was disappointing..cold food and stretched service was the experience..but a nice Manager went a long way..
   

   Is this helpful?

6. DL

   DwightL

   New Orleans

   15 reviews

   5.0

   15 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lunch. The oyster appetizer was to die for. Our server Bruce did an outstanding job as well. Always enjoy The Palace Cafe
   

   Is this helpful?

7. OT

   OpenTable Diner

   New Orleans

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What an excellent lunch we had today during MardiGras. Our entres were delicious! Service, as always, was excellent! The Palace Cafe is a true NOLA Gem!
   

   Is this helpful?

8. N

   Norman

   New Orleans

   9 reviews

   5.0

   9 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The crabmeat cheesecake was the perfect way to start our dining experience!! Entrees were appropriate temperature, portion size and delicious!! After brunch, we spent time upstairs for afternoon cocktails and dessert. Beautiful Old Fashions with White Chocolate Bread Pudding.
   

   Is this helpful?

9. p

   patricia

   VIP

   New Orleans

   29 reviews

   5.0

   29 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic! Love the second floor. The crabmeat cheese cake it to die for. It’s so rich and it rests on a rich brown sauce. Add a salads and it’s a perfect lunch. The service was friendly and the staff attentive.
   

   Is this helpful?

10. L

    Leo

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5

    The burger had garlic butter on it . I asked for a plain non dressed burger . Should have been simple .
    

    Is this helpful?