Pampa Brazilian Steakhouse Ellerslie

Review summary

1. T

   Twisha

   Edmonton

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband took me here for the first time when we were dating - we’ve been coming here for special occasions ever since! Just dined here last night for our christmas dinner. amazing experience every time, beyond exceptional customer service from Raquel and Louis. We’ve had the pleasure of having Raquel serve us majority of our visits and she’s amazing at what she does! Very attentive, recommends the top dishes and communicates with customers in a polite and respectful manner. We had the pleasure of having Louise serve us a last evening, he was extremely enjoyable and took care of everything for the night for us! He even threw in affogatos for us to end the night. We always order the Pampa Experience when we dine here, something you must try if you haven’t! 10/10.
   

   Is this helpful?

   Report
2. J

   Jorge

   Calgary

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience for the whole family, thank you Pampa Ellerslie!
   

   Is this helpful?

   Report
3. E

   Elaine

   Calgary

   9 reviews

   2.0

   9 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Went here to try a new experience. This is how I feel the place is advertised. Just a avaerage buffet. I was seated in part of the walk way. Has better buffet/salad bar at a small town wedding. Meat was just average, Yes they came around a lot. Also asked if we wanted stuff when our card was turned over to the red side. What is the card for then? Less disturbane during our supper. 2 of us and one drink each came out to $165. For the experience and good food I will at the KEg next time. Not worth the hype.
   

   Is this helpful?

   Report
4. A

   Amritta

   Edmonton

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Christy and the team were absolutely amazing, diligent, and an awesome vibe. The food was superb. Definitely going back.
   

   Is this helpful?

   Report
5. A

   Adam

   Edmonton

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for lunch. We usually go for supper. It was a great meal. Lots of food. The service was perfect from start to finish.
   

   Is this helpful?

   Report
6. S

   S

   Edmonton

   2 reviews

   3.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Overall, food was cold but service was good. A couple of the meat selections were nice and hot while others were just cold. Food at the salad bar was also a tad bit soggy. After having been to both locations, the West Ed location is 100% better, go there.
   

   Is this helpful?

   Report
7. J

   Jodi

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We have been to the other locations in the city and this by far was the noisiest location. Also we had to asked for an item two times before it came around to our table even though we saw it come by multiple times, so that was a bit of a bummer. The cuts were a little more fatty than we have had previously as well so when you pay for meat and get fat it was also a bit disappointing.
   

   Is this helpful?

   Report
8. V

   Volkan

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had high hopes for our anniversary dinner at Pampa, especially since we booked well in advance and requested a nice table to celebrate. Unfortunately, the experience was disappointing from the start. Despite our prior arrangements, we were seated next to a wall, while walk-in guests were given far better seats. The meat service, which is supposed to be the highlight of a Brazilian steakhouse, was infrequent and underwhelming. It felt like we were being encouraged to fill up on the salad buffet instead. To add to the disappointment, a staff member approached us, apologized, and asked what dessert we’d like. We assumed it was a gesture to make up for the lackluster experience and to acknowledge our special occasion. However, we were surprised to find the desserts added to our bill. For the price we paid, the quality of food and ambiance fell far short of expectations. It was an extremely expensive and underwhelming experience. In hindsight, The Keg would have been a much better choice—more affordable and with far superior service. Unfortunately, we won’t be returning to Pampa.
   

   Is this helpful?

   Report
9. h

   harpreet

   Edmonton

   1 review

   4.0

   1 review

   Dined on December 2, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great experience. So many choices of meat and sides that you feel you have to go more than once to try them all.
   

   Pampa Brazilian Steakhouse EllerslieResponded on December 5, 2024

   Hi Harpreet, Thank you for the wonderful feedback! We're thrilled to hear you had such a great experience and enjoyed the wide selection of meats and sides. We love offering plenty of options for our guests to explore. We can't wait to have you back for your next visit! Sincerely, Raquel Watson FOH Supervisor
   

   Is this helpful?

   Report
10. M

    Maria

    Toronto

    1 review

    5.0

    1 review

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had a great experience for my birthday. My friends and me got to try a variety of great food. The service was excellent, food fesh and warm and the athmosphera was enjoyable. Thank you, will definetly visit again!
    

    Pampa Brazilian Steakhouse EllerslieResponded on December 5, 2024

    Hi Maria, Thank you so much for your kind words! We're thrilled to hear you had a wonderful birthday celebration with us. It's great to know that you enjoyed the variety of food, the service, and the atmosphere. We can’t wait to welcome you and your friends back for another fantastic experience! Sincerely, Raquel Watson FOH Supervisor
    

    Is this helpful?

    Report