Perry's Steakhouse & Grille – Richmond - Short Pump

Perry's Steakhouse & Grille – Richmond - Short Pump reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bette

   Richmond24 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Our steak was good as were the grilled vegetables. They only offer sides for two so if you are dining alone or trying to eat more healthy sized portions, you are out of luck. Such a waste of food too. The waitress said she hears from many customers about having to buy sides for two as there are no other options and yet the restaurant just ignores the complaints. Also, it was very noisy.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Hello Ms. Brand, Thank you for taking the time to leave us feedback. I would love an opportunity to speak with you about this directly but I was unable to reach you by phone. I will check back with you tomorrow, but, if you have time to speak with me today, I can be reached at the restaurant at 804-816-2160. Thank you again for making us aware of this issue and I look forward to speaking with you soon. Many thanks, Jesus Martinez General Manager
   

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2. C

   Chris

   Richmond5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time eating in the bar area. Great food, excellent service, but it is a little louder than the dining room, which is to be expected.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Chris, We are so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

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3. S

   Steve

   Richmond1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The restaurant lacked good service from the time we checked in until when we paid the bill. It literally took 45 minutes and multiple requests to our waiter for bread service (our appetizer was finished before it came). Our wine took 10 minutes each time we ordered and the management oversight of our waiter (PJ) in our section was not great. Based on the price point my wife and I were not satisfied. You get considerably better service at Tazza. In addition to the poor service, our waiter rushed us from the moment we sat down. During our first interaction after sitting with no attention for 5-10 minutes the waiter came to the table and asked if we wanted to order drinks and appetizer before even filling our water glasses or discussing any restaurant particulars. Pretty surprising given our other visits to this high end establishment.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Hello Steve, Thank you for taking the time to leave us feedback. I would love an opportunity to speak with you about this directly but I was unable to reach you by phone. I will check back with you tomorrow, but, if you have time to speak with me today, I can be reached at the restaurant at 804-816-2160. Thank you again for making us aware of this issue and I look forward to speaking with you soon. Many thanks, Jesus Martinez General Manager
   

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4. J

   John

   Washington DC36 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 2

   A pleasant date night with my wife, diminished by the meal. From our experience, this noted steakhouse is highly overrated. Karoline our server was the highlight of the evening. Personable, friendly, attentive, knowledgeable of her menu. Absolutely terrific. Ambience was terrible. Too many tables crammed into an open room. Noisy, crowded, uncomfortable. Servers were bumping into tables as they served other diners. Host staff arranged a large group of birthday celebrants immediately behind us. We were seated at the edge of the dining area, indistinguishable from the foyer. (In fact, the couple ahead of us waited for their table at the very table where we were seated.). My Martini was tasty, but I have never seen smaller cocktail olives, but that’s just style. My wife’s thyme lemon drop cocktail was described as being served with a sugarcoated rim, but the entire bowl of the glass was coated in sugar powder. The sticky coating got all over unless the cocktail glass was held by the stem. Truffle spinach artichoke dip was heavy with truffle oil that overwhelmed any flavor from spinach. We found two thumb-sized pieces of artichoke that were too large to spoon onto a chip. Karoline mentioned Perry’s signature seasoning on our steaks, but my New York Strip was so heavily salted that it was inedible. My wife’s specialty King Filet had only a sprinkling of King Crab and was not a filet mignon, but a gristly sirloin. Au gratin potatoes were tasty with a thick layer of cheddar cheese. But the Sherry sautéed mushrooms were floating in a brown, oily Sherry stew. Presentation was unpleasant and the sauce completely overwhelmed any mushroom taste. On the whole, quite underwhelming.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Hello Mr. Kennedy, Thank you for taking the time to leave us feedback. I would love an opportunity to speak with you about this directly but I was unable to reach you by phone. I will check back with you tomorrow, but, if you have time to speak with me today, I can be reached at the restaurant at 804-816-2160. Thank you again for making us aware of this issue and I look forward to speaking with you soon. Many thanks, Jesus Martinez General Manager
   

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5. OT

   OpenTable Diner

   Las Vegas2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Personally my wife and I agree that the food was good but not worth the 427 dollars we spend on dinner for 2 with one bottle of wine and on appetizer. We had the king crab leg appetizer. It was one leg. Yes just one. We both had one bite and it was 50 bucks.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Thank you for taking the time to share your feedback. I am sorry to hear that we did not meet your expectations. I would appreciate the opportunity to discuss your experience further with you, if you would please send your contact information so that we may reach out. I look forward to hearing from you. Many thanks, Jesus Martinez General Manager
   

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6. G

   Geoffrey

   San Francisco1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter P.J. did an outstanding job in his duties. His professionalism and personability were only matched by the quality and taste of the meal.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Geoffrey, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. We are happy to hear that PJ was a professional, personable, and outstanding server. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

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7. R

   Randy VIP

   Richmond14 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I had an another great dinner at Perry’s. The steaks were cooked perfectly and the crab cake appetizer was beyond our expectation. Our server, Aspen was very attentive and made sure that we enjoyed our meal! We are looking forward to our next visit.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Randy, Thank you so much for your support of Perry’s Steakhouse and Grille Richmond! We appreciate you! It is always so great to hear that we met our guests' expectations. We are glad to hear that Aspen was an attentive server and that you enjoyed your appetizer and entrees. I will be sure to pass along your kind words to our leadership and on-site team. We hope to see you again soon! Jesus Martinez General Manager
   

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8. M

   Matthew

   Richmond2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had a very good experience at Perry’s this evening. The food was very good and came very quickly. Service was swift and did not interfere with the experience. Servers were very friendly and respectful. The pork chop was absolutely outstanding, and the lobster mac and cheese never disappoints. The truffle fries were slightly conservative on the truffle but still very good. The pork chop is definitely a better value than the wagyu cuts. The Wagyu was very good but not quite ‘double the price’ good.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Matthew, Thank you for choosing Perry’s to celebrate! I am so glad to hear you enjoyed the service and food during your time with us, and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

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9. l

   laurenw

   Charleston2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We absolutely loved everything about our experience at Perry’s tonight! Our waiter, PJ, made all the difference in the world and provided wonderful service and went above and beyond!
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Lauren, Thank you for choosing Perry’s to celebrate! I am so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. We are glad to hear that PJ was a phenomenal server who went above and beyond during your dining experience with us. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

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10. T

    Terry

    Richmond3 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    First time here. Great food. Sam was awesome. Will definitely be back.
    

    Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

    Good afternoon Terry, Thank you so much for your support of Perry’s Steakhouse and Grille Richmond! We appreciate you! It is always so great to hear that we met our guests' expectations. We are glad that Sam was an amazing server and provided you with an excellent experience during your first visit with us. I will be sure to pass along your kind words to our leadership and on-site team. We hope to see you again soon! Jesus Martinez General Manager
    

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