Perry's Steakhouse & Grille – Richmond - Short Pump

Review summary

1. J

   Jervetta

   E. Tennessee

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Will send private message. Service and environment was good
   

   Is this helpful?

2. P

   Patrick

   VIP

   Columbus

   23 reviews

   4.0

   23 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Very disappointing visit. I had planned to visit Wednesday for the military 3-course dinner, Thursday for the Caramelized prime rib special, and Friday for the pork chop lunch special. Well I had a 6:30 reservation tonight and after ordering, was told the prime rib was sold out with a little over 3hrs before they closed. I was cosmo’s a dessert so I went with the creme brûlée since I had it Wednesday night and knew it was delicious. Service was not as spectacular as last night because I was charged for a different wine than what I ordered. Not too big a deal since I did enjoy it. Tonight did not dissuade me from coming back. I know the food is on point here. Sadly my trip to Richmond was cut short and will not be able to try the pork chop tomorrow. Will remember the next time I’m in Richmond to book an early reservation on Thursday. And I will sit at the bar and hopefully Venessa will be working.
   

   Is this helpful?

3. D

   Dormechia

   Richmond

   22 reviews

   5.0

   22 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was delightful! So warm and sweet. I ordered the salmon dinner with a wedge salad and loaded potatoes. My friend had the senior pork chop with lobster bisque and loaded potatoes. We both had the white chocolate cheesecake ...which was oh so delish! There were no complaints and no regrets from the moment we sat down until we walked out the door. PEOPLE DO NOT SLEEP ON THAT WEDGE SALAD!!!
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 1 day ago

   Good afternoon Dormechia, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. We are happy to hear that your server provided you with an exceptional experience. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

   Is this helpful?

4. P

   Patrick

   VIP

   Columbus

   23 reviews

   5.0

   23 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food and services on point. Vanessa at the bar was very attentive and took great care of me. Wedge salad filet mignon and creme brûlée from the military 3-course meal was delicious. The only nitpicky thing I could gripe about was the extra salt flakes on the filet. I picked them off because it made it too salty, but I don’t like most of my food with added salt. I’ll just remember to request no salt tomorrow and Friday. YES, I have reservations for 3days in a row because when I was in Austin the guys said I had to go to Perry’s for the pork chop on Friday for lunch, but I never made it in Austin. Since I found out there was a Richmond restaurant, I was originally going to go Friday for pork chops but the. I saw the military menu and the Thursday special, caramalized prime rib. So…..
   

   • 
   • 

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Patrick, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. I have shared your feedback with the rest of the team. Thank you for providing insight about your meal, and we are happy that Vanessa took good care of you. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

   Is this helpful?

5. T

   Trina

   Richmond

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ashley was our server, she was more than attentive. Order was correct, cooked to perfection. Refills on drinks and great wine suggestion. Excellent
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 2 days ago

   Good afternoon Trina, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. We appreciate you letting us know that Ashley provided you with exceptional service. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

   Is this helpful?

6. M

   Margaret

   Richmond

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food is great, service is great. I definitely would go back but only on special occasions. It is very pricey but you get what you pay for.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 3 days ago

   Good morning Margaret, Thank you for taking the time to provide your insights from your recent dining experience at Perry’s Steakhouse & Grille in Richmond. We are so happy you enjoyed your visit. I have shared your feedback with the entire Richmond team and we all hope to see you again soon! Have a great day! Jesus Martinez General Manager
   

   Is this helpful?

7. S

   Shelly

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Perry’s Steakhouse was delicious pork chop bites were amazing for an appetizer. Staff were on their toes and were on point all evening. Highly recommend for a special occasion Noise level a little higher than most but that’s the only negative I have about it.
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 3 days ago

   Good morning Shelly, Thank you for taking the time to provide your insights from your recent dining experience at Perry’s Steakhouse & Grille in Richmond. We are so happy you enjoyed your visit. I have shared your feedback with the entire Richmond team and we all hope to see you again soon! . Have a great day! Jesus Martinez General Manager
   

   Is this helpful?

8. L

   Linda

   VIP

   Richmond

   67 reviews

   5.0

   67 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great evening celebrating my friend‘s birthday. Kaytyn, our server was very attentive. The manager, Marco, also came over several times to check on us. Love the over 65 menu for the portion sizes. The asparagus appetizer was out of this world as was the bananas, Foster 
   

   • 

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 3 days ago

   Good morning Linda, Thank you for taking the time to provide your positive feedback from your recent dining experience at Perry's Steakhouse and Grille Richmond. Thank you for letting us know that your server and Marcos provided you with an excellent experience. I have shared your feedback with the rest of the team. We look forward to seeing you again soon so that we may again provide a dining experience that is truly "Rare and Well Done"! Jesus Martinez General Manager
   

   Is this helpful?

9. S

   Sharniece

   Richmond

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was my 1st time dining here and I absolutely loved it! The whole experience was a vibe and the food was good. I recommend the Chicken Oscar
   

   Perry's Steakhouse & Grille – Richmond - Short PumpResponded 4 days ago

   Good morning Sharniece, Thank you for choosing Perry's in Richmond, we are glad that you enjoyed your first time here! I am so glad to hear you enjoyed everything and we thank you for taking the time to let us know how we impressed. I will be sure to pass along your positive feedback to my team. We look forward to hearing from you again, have a great day! Jesus Martinez General Manager
   

   Is this helpful?

10. C

    Carolyn

    VIP

    Richmond

    14 reviews

    4.0

    14 reviews

    Dined 6 days ago

    1. Overall 4
    2. Food 1
    3. Service 4
    4. Ambience 5

    I had been to Perry's when it first opened and it was outstanding! I suggested it for a special birthday and I was really disappointed! I had the "seasonal special" filet mignon and I could barely cut it because it was so full of gristle. I took 2 bites and just couldn't chew it. The flavor was delicious (truffle butter), but I just don't believe that it was a filet mignon! I have never had one that had gristle like that even in restaurants that were not that expensive! There were 6 of us and with the exception of one who said that the pasta tasted like spaghettios, everyone else seemed to be fine. I also had a big problem with the valet parking. The displays on my dashboard were changed, the radio was changed, the heated seat was on and the heat was blasting. I very rarely complain about anything and usually give people and places the benefit of the doubt, but all of this was simply shocking to me after having such an amazing visit in the past.
    

    1 person found this helpful