Persone Italian Restaurant

Review summary

1. M

   Marshall

   Brisbane2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   We had limited time to catch up with very dear friends on a trip through Brisbane 15 March 25. Table for 8 at 6.30pm. While orders were taken and wine poured in a good time frame - some approx 90 minutes later we had still not had our meals (only Italian bread was prior to main meal). When asked when our food would be delivered we were eventually told that there was an error in the ordering. Four of the main meals were delivered within the next 10 minutes but 4 of the lasagna were sometime off. We were offered extra red wine in the interim which was gratefully accepted. However, when the lasagna was delivered, a further 15 minutes later, it was lukewarm at best. Upon mentioning this to the table server - we were meet with silence. The evening was ruined and as people are paying top money for food, this is totally unacceptable. Sorry will not recommend - perhaps those overseeing the night should pay more attention to tables/servers.
   

   Persone Italian RestaurantResponded today

   Hi Marshall, thank you for taking the time to leave this review, we do value and appreciate your honest feedback. We are deeply sorry to hear about your disappointing experience. This is certainly not the standard we strive to meet. Our management team will contact you shortly to address your concerns as soon as possible. Warm regards, Persone Team
   

   Is this helpful?

2. T

   Tim

   London17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an excellent business lunch today at Persone. It wasn't the first here, but I keep coming back because Persone keeps delivering. The food was tasty, fresh and beautifully presented. The service was excellent - I was warmly greeted by Colm and the whole experience was curated very professionally. I had a special request which was handled in a way that greatly exceeded my hopes and expectations. Thanks to the Persone Team - as usual, well done on a great business lunch.
   

   Persone Italian RestaurantResponded 5 days ago

   Thank you very much for taking the time to leave this wonderful review, Tim! We are looking forward to hosting you again soon. Warm regards, Persone team
   

   Is this helpful?

3. J

   Janel

   Brisbane1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had an enjoyable client lunch. Options were outstanding, recommendations from our waiter were spot on and special dietary requirements were accomodated for with no issue at all. Toward the end of lunch we felt a little forgotten about, but we completely understand that staffing may have been an issue as it was their first trading day back after Cyclone Alfred. Overall an amazing lunch and and outstanding venue.
   

   Persone Italian RestaurantResponded 5 days ago

   Thank you Janel for the kind words and the5-star review. We are looking forward to hosting you again soon. Warm regards, Persone team
   

   Is this helpful?

4. OT

   OpenTable Diner

   Brisbane6 reviews

   3.0

   Dined on February 27, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Went back to Persone again recently and tbh was a little disappointed. The pappardelle ragu was nice but now where near wat I was expecting and quite a lacklustre experience compared to my previous visits. It lacked flavour and was quite dry having too much meat for the amount of sauce. On the plus side the meat was tender and fell apart. However the pea and scallop risotto was very nice and the service excellent. It was quick and friendly and they were helpful with all requests.
   

   • 
   • 

   Persone Italian RestaurantResponded on March 5, 2025

   Thank you for taking the time to leave this review, we always appreciate your feedback. We're sorry to hear about your disappointing experience with our pappardelle ragu. We hope we can welcome you back again soon. Regards, Persone Team
   

   Is this helpful?

5. G

   Georgie

   Tropical QLD11 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mud Crab 🦀 Cup.. Hilarious.. Fabulous Day out great atmosphere and delicious food..
   

   Persone Italian RestaurantResponded on March 5, 2025

   Thank you for taking the time to leave this wonderful review Georgie, what a great day Mud Crab Cup was! We look forward to welcoming you back! Regards, Persone Team
   

   Is this helpful?

6. V

   VAISHVIK

   Brisbane1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   The Rigatoni we got was raw. Pasta not fully cooked. If you are a vegetarian / vegan, I would not recommend a set menu.
   

   Persone Italian RestaurantResponded on February 17, 2025

   Thank you for taking the time to leave this review, Vaishvik. We're sosorry to hear about your disappointing experience with our Rigatoni. Please provide your contact details so our management team can address your concerns. Regards, Persone Team
   

   Is this helpful?

7. D

   Danyelle

   Brisbane1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   Good food and service, but if considering an intimate experience, this would rate slightly above a Sizzler Restaurant - which is better than Maccas. People wore t-shirts and we were joined by a group of 3 university boys immediately adjacent to us. This was not a 'valentine ' experience. To impose a set menu for a high price, seems to be at odds with the resulting ambience of the restaurant. I think the intent was a price gouge on an iconic day, paying a 50% premium for what you would reasonably expect to pay per head on a normal day. I understand every industry does this, particularly when you use the wedding word. But lets get reasonable, if you are going to leverage the occasion then provide the experience.
   

   Persone Italian RestaurantResponded on February 17, 2025

   Thank you for taking the time to leave this review, Danyelle. We're sorry to hear about your disappointing experience with our Valentine's Day set menu. Please provide your contact details so our management team can address your concerns. Regards, Persone Team
   

   1 person found this helpful

8. J

   John

   Hawaii2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really enjoyed the food in a nice setting. A great way to have lunch, highly recommended.
   

   Persone Italian RestaurantResponded on February 17, 2025

   Thank you for taking the time to leave this wonderful review, John. We look forward to welcoming you back for another delightful dining experience! Regards, Persone Team
   

   Is this helpful?

9. E

   Edward

   Brisbane1 review

   1.0

   Dined on February 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Steak was mostly raw, pizza had zero mozzarella. Very disappointed in this place. Will not use again.
   

   Persone Italian RestaurantResponded on February 17, 2025

   Thank you for taking the time to leave this review, Edward. We're sorry to hear about your disappointing experience with our restaurant. Please provide your contact details so our management team can address your concerns. Regards, Persone Team
   

   Is this helpful?

10. T

    Tracie

    Brisbane4 reviews

    5.0

    Dined on February 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Chris was awesome, great services, wonderful food.
    

    Persone Italian RestaurantResponded on February 17, 2025

    Thank you for the 5-star review, Tracie! We look forward to welcoming you back for another delightful dining experience very soon. Regards, Persone Team
    

    Is this helpful?