P.F. Chang's - Buffalo

Review summary

1. S

   Sarin

   Toronto2 reviews

   1.0

   Dined on February 24, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Very poor experience… waiter was disinterested and his attitude was like he is doing a favour by serving us inspite of the restaurant having only 3 tables occupied. No recommendations offered nor did he check whether the food is good or not. Dynamite shrimps were cut into tiny pieces, not sure why it was done also it was overdone with very little dynamite sauce. Asked for sushi and were told it is sold out as it is a very busy day!! Not even halfway through our meal and the waiter asked if we wanted desserts,told him to give us sometime. He never came back to ask again. He then went on to drop a few boxes on the table even though we did not want to take out the food as it was quite poor. It was a birthday dinner and nothing was done… so much for mentioning it at our reservation Overall an appealing experience at PF changs and rest assured will not be returning in a hurry to this location.
   

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2. S

   Sarin

   Toronto2 reviews

   5.0

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food. Visited this location for the first time and it was a great experience
   

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3. P

   Paula VIP

   Sacramento41 reviews

   5.0

   Dined on September 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the chef's table deal! Our service was outstanding, too. Enjoyed a beverage at the bar and was able to take advantage of happy hour before getting to our table. Great food, great service. Nice birthday for my husband!
   

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4. N

   Nisha

   Toronto5 reviews

   2.0

   Dined on September 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Basic chain restaurant food. Nothing special. Used to be better.
   

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5. DP

   DurhamPB

   Orlando7 reviews

   5.0

   Dined on August 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Four of us ordered the family meal; a great value. Loved all the dishes - especially the lettuce wraps.
   

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6. B

   Bayan VIP

   Toronto8 reviews

   1.0

   Dined on August 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was not good. My daughter’s meal was not fully cooked. The noodles for my son were burnt at the bottom. And the manager couldn’t be bothered to get off the phone to deal with a customer complaint. Horrendous all around. we waited for 30 mins - no manager. We had to leave because we had a long drive. No refund. Almost wanted to leave without paying to see if the manager would show up then.
   

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7. T

   Tas

   Toronto1 review

   5.0

   Dined on August 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Jennifer was a wonderful server! Great experience for my party of three. Food was also really good.
   

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8. R

   R VIP

   Greensboro3 reviews

   1.0

   Dined on August 5, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was one of the worse PF Changs we’ve ever experienced. The food was not great, service was not great and the restaurant and bathrooms were not clean.
   

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9. AP

   AngelicaP VIP

   Toronto19 reviews

   2.0

   Dined on July 20, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 1

   Poor customer service. Nobody greeted us or helped us to find a table. I had to ask for help and the staff looked grumpy for having to serve us. It took forever for everything. Getting a table, taking the order, getting the food and even worse for paying. Our waitress was rude, she could hear me asking for help and she just ignored me several times. When I tempted to go to the cashier to pay she got mad at me and almost throw the bill in the table. It was a terrible experience. I got a very good friend there as my guest because it's always a nice experience and the food is delicious, but what a shame with all what happened last Saturday. I won't be back to that location.
   

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10. SY

    SYLVIAB VIP

    New York City27 reviews

    5.0

    Dined on May 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Went for my birthday celebration and they made me feel special. The waiter was so attentive and super nice. Thank you to the staff.
    

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