P.F. Chang's - Fairfax

Review summary

1. T

   Taylor

   Washington DC2 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great!! 10/10 will be back soon and the service was wonderful
   

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2. R

   Rahim VIP

   Atlanta6 reviews

   2.0

   Dined on January 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Food was less than mediocre so was the service. Soup came out cold.
   

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3. M

   Micki

   Washington DC23 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at PF Chang's on New Year's Eve! Our server was very good and the food was delicious - it was a festive atmosphere - great way to ring in the New Year!
   

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4. B

   Brian VIP

   Washington DC2 reviews

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Markus was an excellent waiter and very attentive to our group.
   

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5. B

   Bruce VIP

   New Orleans1 review

   2.0

   Dined on December 24, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Management completely failed to plan for Christmas Eve dinner and the waitstaff's attempts to adjust for it, while good hearted, fell short. First, we waited one hour past our reservation time to be seated because of over crowding. While this is perfectly acceptable for walk in dinning service, it is not for reservations. Especially as, per the hostess, the vast amount of patrons had reservations that evening--management knew how many were going to dine that evening. This was further exacerbated with the hostesses seeming inability to keep anyone updated on about when they would be seated and the lack of waiting seating. My wife had to stand for 30 minutes with a boot on, it would have been nice to have been offered a chair for her to sit. Second, because of kitchen delay, after being seated it took 45 minutes to get our entrees. While we got our appetizers quickly, the long wait between the two dragged the evening on and that delay was likely what was causing the lack of seating as it was happening to everyone. (Of note, it was annoying for management, while seating us, to ask us to only stay for only two hours after having us wait for one hour after our reservation time and the kitchen serving as the impetus for why people were not leaving.) Third, while the wait staff did everything they could to attempt to compensate during the meal, they still rushed everyone. As soon as we recived our entrees we were asked about the bill. We had to wave off the staff so we could order and enjoy desert on Christmas eve. Ultimately, it was our server that made the experience a fair one, he tried his best to accommodate and still keep his section moving. Our glasses were never empty for long and when we ordered items within his power to deliver, tea for example, he was quick. It would have been an unpleasant experience but for our service at the table.
   

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6. D

   Debbie VIP

   Wilmington26 reviews

   2.0

   Dined on December 14, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Our waiter was okay; no complaints there. The veggie egg rolls were very good but the crab wontons were tasteless as was the main entree that we shared. We had the honey chicken and it was flavorless. Won't be going back.
   

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7. L

   Lenora VIP

   Washington DC19 reviews

   4.0

   Dined on December 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Stopped by after work to wait out traffic. The service was great and the food was delicious. Very short wait time. Chicken lettuce wraps are always a good choice for an appetizer. The personal size chocolate peanut butter dessert was delicious.
   

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8. R

   Rich

   Dallas6 reviews

   3.0

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   Food was actually surprisingly good though it was extremely expensive for what you get. A small dish of Mongolian beef with a small cup of white rice was $28. That is insane. One sushi roll was $15. Had not been to a PF Changs in over a decade and likely will not go back. Our server was very good though. It was also very cold in the restaurant. We looked around and almost every guest had their coats on while eating.
   

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9. R

   Ronald VIP

   Washington DC43 reviews

   5.0

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had a great dining experience. The food and service were fantastic.
   

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10. V

    Vanessa

    Washington DC1 review

    5.0

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was amazing! Customer service was excellent, food came out pretty fast
    

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