P.F. Chang's - Fort Myers

Review summary

1. M

   Mark

   VIP

   Minneapolis

   166 reviews

   3.0

   166 reviews

   Dined on February 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our server was not attentive. We ordered the new 3 course meal. The lettuce wraps which were an upgrade, did not taste good, so we asked to exchange them for the egg rolls which was part of the course. We got them after our main course was served. I had ordered the Mongolian beef which again was an upgrade and the beef was tough, chewy and very salty. It came with green onions and no other vegetables. My wife ordered the sesame chicken which was fine. We had numerous confusion on the bill and our waiter could not figure out how to apply our loyalty, so had to involve the manager and didn't get it completely worked out. We were frustrated and not impressed with our visit.
   

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2. N

   Nancy

   Naples

   3 reviews

   3.0

   3 reviews

   Dined on January 29, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food runner tried to deliver our entrees to the table next to us, even when they told her it was not their order. She shrugged them off and started to put the food on their table but finally realized that it was our food when they protested again. The white rice was from the bottom of the pot and was hard and crusty and inedible. We had a cocktail, bottle of wine, appetizer and 3 entress for 2 of us. It was probably 25 cents worth of rice and they did not serve an edible portion. Our waitress did check on us but it was not worth mentioning. It should have never been served.
   

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3. R

   Robert

   Grand Rapids

   1 review

   3.0

   1 review

   Dined on January 24, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We had a party of 4 we did have to wait for our table service was good our server also had a party he was serving so getting back around to us was a little slow but wasn't his fault our dinner was just ok everything was why over done for my liking probably wouldn't go back I can spend 200.00 dollars for a much better meal Sorry P. F. Chang's
   

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4. c

   curtis

   VIP

   Naples

   128 reviews

   5.0

   128 reviews

   Dined on January 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Food and staff at This restaurant! I will be back next week.
   

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5. OT

   OpenTable Diner

   New York City

   1 review

   5.0

   1 review

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service. Make sure to make a reservation because it’s very busy during the season!
   

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6. B

   Bruce

   Naples

   27 reviews

   2.0

   27 reviews

   Dined on January 11, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Had a 6:15 reservation and not seated until 6:45. Took a server 10 minutes to offer a greeting. 8 minutes later the server returned to take drink orders. Drinks were brought in seven minutes and our order was taken. 13 minutes later our appetizers arrived. Way overpriced! Lettuce wraps now $15 plus dollars and hot and sour soup was almost $13 and it barely filled four half bowls. Four minutes (YES, FOUR MINUTES) after the appetizers arrived our entrees were served. The only redeeming element to the meal was the food which did taste good. I am a frequent diner and was never asked for my phone number so my purchase could be registered. All in all, a very disappointing experience!
   

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7. C

   Catherine

   Philadelphia

   3 reviews

   5.0

   3 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What made our PF Chang experience fantastic was the wait staff. Our person was Rosario. She was authentically cheerful, service-oriented and cared about our time at PF Chang. Additionally, the hostess was calm and cool during one of the busiest times. Overall, we had a great time and wonderful food. Hint: Use Open Table or call ahead for reservations. This location rocks!
   

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8. A

   Andy

   VIP

   Naples

   83 reviews

   3.0

   83 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The menu change is terrible. Got rid of at least 3 of my favorite items… And the new fried chicken is a joke and so expensive. Will never order it. Will not be back as often, if at all.
   

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9. P

   Patti

   Atlantic City

   13 reviews

   5.0

   13 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Tasty food with a new selection of entrees. Ask for the trio of sauces so that you can control the amount of spice you put on your food. Large portions alliow for sharing.
   

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10. D

    Daniella

    Naples

    1 review

    1.0

    1 review

    Dined on December 24, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Christmas Eve dinner. Never got seated. Absolutely mad house. Went across the street to Carrabbas
    

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