P.F. Chang's - Willowbrook - Houston

Review summary

1. B

   Brittany

   Houston3 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited P.F. Chang’s this past weekend and was blown away by the updated menu! The teriyaki steak was absolutely incredible—tender, flavorful, and literally melted in my mouth. The added pineapple was a perfect touch, bringing just the right balance of sweetness. On top of the delicious food, our server was fantastic—attentive without being overbearing, making the whole experience even better. A fantastic dining experience all around. Can’t wait to go back!
   

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2. P

   Paul

   Houston15 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   When you eat at a chain restaurant, your experience should be the same everywhere. This was Valentines day and a reservation for 6:00pm had been made, well in advance and deliberately early to avoid the evening rush. The front of house was already packed and the reservations were running 30 minutes late and people were frustrated as plans were made based upon a set time. Ten minutes would be understandable, but 30 was pushing it. The wait staff were attentive and professional, but had to deal with many frustrated clients. Overall, totally unremarkable, food was average and the price point of around $50:00 a head with one alcoholic beverage would perhaps have been better spent elsewhere. Not their best showing and probably our last visit.
   

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3. A

   Alicia

   Austin5 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food and service were great once we finally got a table. We had a reservation for 6:00pm but had to stand and wait for over 30 minutes to be seated. There were 12 other parties with reservations for 6:00pm ahead of us and several behind us.
   

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4. K

   Katharine VIP

   Houston21 reviews

   4.0

   Dined on February 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good service but the food was too salty. The drinks from the bar were very good.
   

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5. M

   Michael VIP

   Houston20 reviews

   1.0

   Dined on February 8, 2025

   1. Overall 1
   2. Food 3
   3. Service 4
   4. Ambience 3

   It had been a while since we last ate at PF Chang’s. While the food has always been high in sugar, it does taste good. Our server was friendly, but my main issue is with the way the menu presents calorie information—it’s misleading. I ordered a chicken dish listed at around 480 calories. Given my past experience, that seemed unusually low. However, I noticed the rice was listed separately. Since an 8 oz chicken breast alone is about 380 calories, I figured maybe they had reduced the sugar in their sauces. The real red flag came when I looked at the dessert menu. The Great Wall of Chocolate was listed at only 780 calories, but a quick online search showed it’s actually around 1,800. That’s when I realized they were quoting calories per serving—but without clearly stating how many servings are in an entrée or dessert. Most people assume an entrée is a single serving, but their sushi, for example, was listed by piece, which was clear. If you’re counting calories, be warned: their menu is deceptive. Transparency matters, and PF Chang’s misses the mark.
   

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6. T

   Tim

   Houston24 reviews

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had great service and great food. Ambiance was just right.
   

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7. D

   Debbie VIP

   Houston56 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very busy Christmas Eve but the staff kept their smiles and worked hard. Food was excellent as always!
   

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8. K

   Kathy VIP

   Salt Lake City13 reviews

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were a large party on Christmas Eve and the service was excellent! The food is always fresh and delicious, enjoyed by the entire group of 14!
   

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9. M

   MARY

   Houston32 reviews

   5.0

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, as usual. Our waitress, Jackie, was very nice.
   

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10. M

    Marco VIP

    Houston24 reviews

    3.0

    Dined on November 16, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2

    I remember this was a place to have a nice meal and be able converse with someone. Now, it is loud and there are children screaming and roaming around everywhere. I supposed it is now a family place and that’s cool. But there should be a way to reduce the echoing shrieking kid screams. I did not enjoy my meal this time around. Which is to say, I will not be coming during peak hours for dinner.
    

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