P.F. Chang's - Pleasanton

Review summary

1. D

   David

   San Francisco

   42 reviews

   5.0

   42 reviews

   Dined on January 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always the best Chinese food and excellent service expected of PF Changs.
   

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2. A

   Annalynn

   San Francisco

   128 reviews

   3.0

   128 reviews

   Dined on January 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Met a friend for an early meal. Louis provided excellent service-- I highly recommend him. The food, specifically Chang's chicken, could've been better. The chicken was not as tender as what I recall when I had cubes of chicken breast. It was also heavy on the sauce and batter. The Mongolian tofu was a huge hit.
   

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3. G

   Grace

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food is good, but the service needs to improve, our server NEVER stop by after serving our food, didn’t even ask or check on our drinks or water, we always go to this place and this last time is worse service.
   

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4. C

   Cherub Barredo

   San Francisco

   1 review

   3.0

   1 review

   Dined on January 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We went to celebrate a birthday but the server did not recognize it. We didn’t want to embarrass the server but by the same token we wanted to recognize the birthday. Very disappointed. We went somewhere else to celebrate.
   

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5. A

   Allen

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent dinner as always. The two of us shared 3 entrees with no apps, and had leftovers for lunch the next day. Standout dishes were the kung pao chicken (ordered extra spicy) and the Mongolian beef. Mmm...those green onions!
   

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6. A

   Alan

   VIP

   New York City

   33 reviews

   5.0

   33 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious food prepared consistently and attentive service.
   

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7. OT

   OpenTable Diner

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined on December 20, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food and service was good. The only issue was the hostess who was not very friendly and borderline rude. When she couldn't find my reservation, she was not very helpful. When I showed her my confirmation from Open Table, she just kind of rolled her eyes and sat us at table. The menus that she gave us had random pieces of food on there
   

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8. M

   Maryann

   Las Vegas

   6 reviews

   5.0

   6 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very pleasant experience, food was very good, our waitress Laura was really great
   

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9. J

   Jill

   San Francisco

   26 reviews

   5.0

   26 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I go to PF Chang’s in Pleasanton most Mondays after shopping. The food is very good and the service is wonderful. All servers recognize me and stop by our table, Your server, Laura, is outstanding. Very personable and on the job for sure. An asset as an employee to your restaurant.
   

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10. S

    Stephanie

    San Francisco

    1 review

    3.0

    1 review

    Dined on December 5, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    The host failed to share with our server that we were celebrating a birthday. We went here on my fiancés actually birthday and it was a bit disappointing that the special occasion wasn’t even acknowledged. On top of that, we tried using the birthday reward to get a free appetizer but were told that because we ordered the “Chef’s Feast” that we could not do both… My fiancé had to speak with the manager and eventually convince them to ring up the appetizer separately. I would have thought they would be happy to have our business for our celebration and try their best to accommodate/make it work.
    

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