P.F. Chang's - Rockaway

Review summary

1. A

   Alexandra

   Orlando7 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Sam was an amazing server! She always made sure we had what we needed, made great recommendations on food, and told us how we could get the best value for what we wanted. She also made the dining experience special for Valentine’s Day. Thank you, Sam!!
   

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2. D

   DJ VIP

   New York City78 reviews

   1.0

   Dined on September 22, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This experience was horrible. Our Opentable reservation, they couldn't find. We waited 30m minutes for 1 of 2 appetizers to come out...then after 40 minutes the second appetizer came out. Then our main courses came out after 50 minutes, and every meal was cold...obviously the cooked up the main courses after the first appetizer came out...they forgot the 2nd appetizer. Drinks too long as well. And the best part, the waitress asked us if we could leave her a good review....seriously! Never going back to this location. Mismanaged at best.
   

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3. P

   Patty VIP

   New York City15 reviews

   5.0

   Dined on July 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleasurable experience, great service and menu selections!
   

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4. K

   Kent VIP

   New York City37 reviews

   5.0

   Dined on May 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love coming to this place. No matter which one I go to I always have a good time. Today did not disappoint. Our server Ty took awesome care of us! The food was delicious (as always), hot and right on time! Looking forward to the next time already!
   

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5. OT

   OpenTable Diner

   New York City11 reviews

   3.0

   Dined on April 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   I had the hot and sour soup and that was good. My kids had the California Roll and fried rice, also good. My main course was the Thai curry noodles. It was extremely salty that it was barely edible. I considered sending it back (which I never do) but the server never came back to even check on us to see how everything was. Server didn’t come back except to ask if we wanted dessert. I literally watered my meal down with the ice water that I had. Not sure I will be back any time soon unfortunately.
   

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6. EG

   EdwinG

   New York City2 reviews

   3.0

   Dined on February 17, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Made the reservation through open table. When I got to the restaurant on time, they didn’t had my reservation in their system. It was a struggle to get a table.
   

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7. OT

   OpenTable Diner

   Atlantic City2 reviews

   5.0

   Dined on February 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was very kind and helpful even working with many tables. Food was so yummy. Server recommended how to get most value off the menu.
   

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8. M

   Monty VIP

   New York City14 reviews

   1.0

   Dined on February 4, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   After a restaurant in Morris Plains overbooked and couldn’t honor our reservation, I pivoted on OpenTable and found a 745pm rez at PF Changs. We showed up at 740. Despite there being tables available, the manager said it would be at least 30 min wait before we were seated. The manager said OpenTable didn’t feed into their reservation system. Really? Why would you partner with that platform then. It was truly unacceptable. With hungry kids , we opted to eat elsewhere
   

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9. ER

   EllenR VIP

   New York City61 reviews

   3.0

   Dined on October 13, 2023

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Worst experience here I’ve had! Not asked if i wanted anything to even drink until I had to get up and ask for server. Table next to me had screaming children for over 20 minutes to point others were asking to move. Screaming child table had not had service yet, and finally left. We ALL were like thank goodness. If a child is screaming at top of lungs for 20 minutes, management could KINDLY ask for child to be taken out of restaurant until calmed down.
   

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10. ND

    ND416

    New York City5 reviews

    2.0

    Dined on September 9, 2023

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    The food quality has deteriorated a lot. No test as such. The menu has a very limited choice.
    

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