Philippe Chow - DC

Review summary

1. T

   Tonya

   Baltimore

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Party of 5, Christmas dinner: order took over an hour to come out, including appetizers. This was on Christmas, however the restaurant was not packed. This was my first time visiting and may very well be my last.
   

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2. K

   Kimara

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   On Christmas day the service was slow. I've come before and service wasn't slow. In both occasions the wait staff did not pay attention to our requests and felt very rushed.
   

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3. S

   Sheryll

   Richmond

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our time enjoying all the food. We appreciate the receptionist who went the extra mile to find a better table for us to accommodate my daughter who has special needs and couldn’t fit in a high chair anymore. It’s our second time and we look forward to our next delicious meal here again!
   

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4. G

   Gregory

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service, Food, and atmosphere exceptional. Quite a great experience for my first visit.
   

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5. N

   Nicole

   Washington DC

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   Dominique 👎🏾 Tables seated after us had their orders taken ahead of us and had to ask about the out of stock items while the table next to ours was voluntarily told. Did not seem enthusiastic to serve us as with the surrounding tables. Experience was reflected in the tip unfortunately.
   

   Philippe Chow - DCResponded 2 days ago

   Hey Nicole, We're really sorry to hear about your experience at our restaurant. We pride ourselves on providing excellent service and it seems we missed the mark during your visit. We understand how frustrating it can be when service is lacking, especially when you're waiting for your own table to be ready. We'll certainly take your feedback into account and work on improving our service. We hope you'll give us another chance to provide you with the dining experience you deserve. Best, Philippe Chow - DC Management Team
   

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6. N

   Nicholas

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Expected a pan Asian restaurant. But, it’s more like an Asian influenced American restaurant. We ordered a lot of food given it was our first time and we wanted a fair representation of the kitchens craft. To me, the food is prepared with the average American and tourists in mind. With the exception of salt, seasoning is minimal. Don’t get me wrong. It’s good, high quality food. We liked everything. But nothing was great. The service was fabulous and the atmosphere is very nice. The prices are reasonable by DC standards.
   

   Philippe Chow - DCResponded 2 days ago

   Thanks for visiting us, Nicholas! We're thrilled to hear that you enjoyed your first visit to Philippe Chow - DC. We appreciate your feedback on our menu and are glad that you found it to be a fair representation of our culinary style. We're also glad to know that you appreciated our service and ambiance. We strive to provide a high quality dining experience and your feedback is invaluable. We look forward to welcoming you back for another great experience.
   

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7. J

   John

   VIP

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & great service. Will definitely be back!
   

   Philippe Chow - DCResponded 6 days ago

   Thanks for the review, John! We're happy to hear that you enjoyed our food and service at Philippe Chow. We always do our best provide our guests with a memorable dining experience. We noticed your rating on value and we appreciate your feedback. We hope to see you again soon!
   

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8. C

   Curtis

   VIP

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Philippe Chow was an amazing experience, from start to finish. The staff were kind, friendly, and knowledgeable. One of the recommendations was to try the duck and cilantro dumplings. They were devine! I will definitely be back!
   

   Philippe Chow - DCResponded 7 days ago

   Hey Curtis, We're over the moon to hear about your amazing experience at Philippe Chow - DC! It's wonderful to know that our staff, food, and overall service made your visit memorable. We're thrilled that you enjoyed our duck and cilantro dumplings and found them delectable! Some of our favorites as well. Your kind words mean a lot to us. We're looking forward to your next visit. Thanks for choosing us!
   

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9. S

   Sonia

   Washington DC

   11 reviews

   5.0

   11 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed my dinner. Everything was absolutely perfect. Only one thing would have made tonight spectacular, having my son with me! ❤️ Thanks for an amazing dinner. My son Jonathan would have loved it!🥰
   

   Philippe Chow - DCResponded 7 days ago

   Hey, Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing dinner and that you and your son enjoyed it. We always strive to make every dining experience memorable and it sounds like we were able to do just that. We're glad we could be a part of your special day. We look forward to welcoming you back soon! Best regards, The Management Team
   

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10. A

    Albert

    VIP

    Los Angeles

    21 reviews

    1.0

    21 reviews

    Dined on December 12, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Everything have changed it was my second time. There is hardly waiters taking a section of 10 table. No service and no management, it looks like they are cutting in labor. Not recommended.
    

    Philippe Chow - DCResponded on December 13, 2024

    Hi Albert, We're truly sorry to hear about your recent experience at Philippe Chow - DC. We always aim to deliver a top-notch dining experience, and we regret that we missed the mark this time. We understand how important attentive service and clear management are to the overall dining experience, and we're sorry we fell short. We appreciate your feedback and will definitely address these issues with our team to prevent them from happening again. We hope you'll give us another chance to make it right. Best, The Management Team
    

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