Piatti - Danville

Review summary

1. B

   Barbara

   VIP

   San Francisco

   34 reviews

   3.0

   34 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We have always loved Piatti but since the remodel the ambiance is cold and the service is ok at best. The food is expensive and the quality did not warrant the prices. Our pizza was heavy on tomatoes and arugula but very light on the sausage and the pizza dough was soggy instead of having a bit of crispness to it. Our guest had Eggplant Parmesan and while she did not complain about it she only took a few bites and then ordered something else. The best thing on the menu was the side of Creamy Polenta. It was excellent. We are sad that this iconic restaurant has gone downhill so much.
   

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2. K

   Keisuke

   San Francisco

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   The wait staff were friendly and helpful, albeit slightly hard to hear, perhaps due to the acoustics in the room. The food, while tasting fresh, ranged from slightly under-seasoned to vastly over-seasoned. In particular, the mashed potatoes that accompany the half-chicken dish was bordering on inedible due to how salty it was; a shame since the texture was great and the chicken was juicy. I do not regret dining here, but am not in a hurry to come back.
   

   Piatti - DanvilleResponded 3 days ago

   Hi Keisuke, Thank you for reviewing us and for reviewing us and for such helpful feedback! I will share your comments with the team and we will make sure to pay closer attention to seasoning in general and to our mashed potatop preparation. I hope you will give us another chance soon to find our quality improved. Thank you, Gio
   

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3. D

   David

   VIP

   San Francisco

   37 reviews

   4.0

   37 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Restaurant was nicely updated, but very loud. Hard to hear over the ambient noise. Waiter was very friendly, but didn't seem to know the menu very well, she had to say she would check on something several times. Food was quite good, but by no means exceptional. All in all, a very nice time. I will return.
   

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4. R

   Robin

   VIP

   San Francisco

   38 reviews

   5.0

   38 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is consistently good! It's a go to for lunch or dinner, inside or outside.
   

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5. S

   Scott

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was wonderful. Best grilled salmon I have had in a long time.
   

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6. T

   Terry

   VIP

   San Francisco

   44 reviews

   4.0

   44 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Since their remodel feel Piattis has missed the mark. We have been twice and won’t be back for an awhile. Was our favorite place. Meal tonight was lackluster. Soup was flavorless, their roasted chicken and potatoes was always a winner…tonight lukewarm and unexciting. Husband’s ravioli, another great dish had obviously been sitting for awhile, edges of ravioli were tough and chewy. We asked for bread three times before we got it. Bread was warm and nice. Service was friendly,y but very slow. The holiday crowd was busy, but in the past wasn’t an issue for service. Won’t recommend anymore. Hoping our next visit the kinks between kitchen and service and table will have been worked out.
   

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7. J

   Julie

   VIP

   San Francisco

   33 reviews

   2.0

   33 reviews

   Dined on December 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We had paninis for lunch and the chicken and the turkey was "manufactured" meat! It was tough and you needed a steak knife to cut!
   

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8. M

   Mary

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 1

   This restaurant is so loud that it’s hard to hear the people that you’re dining with.
   

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9. J

   Janice

   VIP

   San Francisco

   31 reviews

   1.0

   31 reviews

   Dined on December 17, 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 1

   We have been going to Piatti for many years. Always a good experience. It has been remodeled and they have jammed more tables into the space. No more white tablecloths, furniture cheap, extremely loud. We made a reservation a week in advance but they seated us in a terrible location, near the restrooms with a partition of metal bars. When we arrived we requested a table in another area but they would not accommodate. This is the 3rd time I have been to Piatti since the remodel and every experience has been negative. Done with Piatti. There are many excellent choices in Danville.
   

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10. M

    Mary

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on December 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Perfect location for a Christmas lunch with old time friends. good food and ambience.
    

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