Piedmont Dining Room

Review summary

1. W

   Web

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food is great, and our server was fantastic. However they were severely understaffed which led to long wait for food. Need to staff better for holiday season.
   

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2. L

   Leslie

   Charleston

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   The pictures on the website give the feeling of a high end restaurant...it wasn't...it was more like an overpriced Ryan's...I was highly disappointed but our waitress was very attentive so that helped.
   

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3. J

   Jason

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined on December 1, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The scenery and the setup of the dining room didn’t match the food. Food was sub par. I got the buffet and it was like eating at KFC or eating store bought food that was barely heated up. My spouse got something off the menu which took an hour to get which was strange since it wasn’t busy. Our service was was okay. Waitress only did a table touch once the whole time we were there. It is overpriced for the sub par food that is offered.
   

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4. J

   Jeana

   Atlanta Metro

   3 reviews

   1.0

   3 reviews

   Dined on November 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Wow, not a good experience at all. Our reservation was at 6:15. We stood in line behind multiple people at the hostess stand for 15-20 minutes because there was no hostess. The people in front of us started seating themselves in the dining room. When a hostess did come, she said we would have to wait for a table of 8, even though we had a reservation, by this time it was almost 30 minutes past our reservation time. and there were multiple open tables that could be pushed together to make an 8-top. Since we had 4 children with us. I asked if we could sit at a 6 top that was ready and pull up 2 more chairs, which we did. It took another 30 minutes to get menu and a server. The kids ordered off the kids menu, but it took over 45 minutes to get food (chicken tenders and a cheeseburger.) The adults begrudgingly got the buffet even though the offerings were not impressive, but thought it would be the quickest way to get fed. Very disappointing for Callaway. This is the last trip that we’ll choose to dine within Callaway. This restaurant is poorly managed, overpriced, and the food is lackluster.
   

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5. S

   Shawn

   Tampa

   4 reviews

   2.0

   4 reviews

   Dined on November 24, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   Sliders were overly spiced and dry as hockey pucks. Too few wait staff made for poor service. Server was pleasant but could not provide the level of service expected. Menu was different from that posted on the restaurants website so had to spend time to review - which was fine considering the time it took for server to arrive. Entire hotel/restaurant was unprepared for the number of guests which reflects directly on the management. Very disappointing given that in the past I have had great food and service.
   

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6. M

   Mrs . Derek

   Central Georgia

   1 review

   1.0

   1 review

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   This restaurant was hyped upped to be the best for Callaway Gardens and staying at Lodge. Friday night main food on seafood buffet ran out 2 hours before closing. My thought is you have to have a reservation how do you not account for the amount of people. other dishes were so blan, Don't get me started on Saturday night
   

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7. F

   Frances

   San Joaquin

   11 reviews

   2.0

   11 reviews

   Dined on November 22, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Lunch was fantastic. Seafood buffet didn’t have all promised not a great side selection. Not worth the cost. If ordering off the menu it is a lot better.
   

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8. A

   Allyn

   Orlando

   7 reviews

   vip
   1.0

   7 reviews

   Dined on November 21, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Felt like I was eating in a hospital cafeteria. Lights are way too bright, no linens, no table, centerpieces, not a pleasant experience, would not recommend.
   

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9. S

   Sherrie

   E. Tennessee

   2 reviews

   3.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Our service was very slow and the rib eye steak was very gristly. I was amazed we had to pay $38 for this meal. We were a table of five. It took our waitress 10 minutes to bring us our to go dessert after we paid. When you consider you have no choices of other restaurants, you are stuck with what you have in the middle of no where. I was very disappointed.
   

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10. D

    Don

    Western NC

    1 review

    3.0

    1 review

    Dined on November 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    W my wife and I went there for our birthdays and because we both love crab legs. It is only 10 minutes from our house with no traffic or waiting. Our table location was against the window with a garden view. All good so far and then we were invited to go try the buffet by a really good waiter MIKE. He was friendly and efficient in our drinks and service. The crab legs were average in size and flavor with very little else to choose from on the buffet. Wife had a good salad and we both finished with a nice dessert. The experience was very pleasant for our night out. The price of $44.95 per person was not bad for getting crab legs so I would recommend here as a treat to eat.
    

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