Portofino's

Review summary

1. J

   James

   Toronto

   2 reviews

   1.0

   2 reviews

   Dined on February 18, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Made reservation on Open Table & received email confirmation immediately. Arrived at restaurant with 6 guests & closed, no signage. I had tried to call the restaurant to make reservation but no answer, upon realizing that reservations are made through Open Table which I then did. I did a review a couple of weeks ago that the sane thing happened to another Open Table booking. Beware! Other guests who made reservations were standing with us. Cannot be co-incident or sudden sickness as not first time. If closed for holiday someone needs to take responsibility & change opening hours on Open Table accordingly! Not a good impression for sure.
   

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2. D

   Diana

   Portugal

   1 review

   1.0

   1 review

   Dined on February 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booking was made and confirmed for 17/2/25. Arrived just prior to booked time of 7.30 pm to find the place in darkness. Tried calling - no response. As the booking was for my husbands 65th birthday, extremely annoyed that no one contacted us. Eventually found someone at the restaurant 2 days later - apparantly a problem with "pipes". When I asked the man in there why no one contacted us, he merely shrugged his shoulders and was extremely unhelpful. We have dined at Portofinos several times over the years which is why we chose it for a special occasion. This is not the service I expect from a restaurant like this.
   

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3. D

   Derek

   Portugal

   1 review

   1.0

   1 review

   Dined on February 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Booked a table online, confirmed table, turned up at 7pm with no cancellation notice just a note on the door saying closed Monday and Tuesday… walking past Tuesday and it’s open again, management need to get their act together
   

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4. E

   Ed

   Denver

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food. We enjoyed the whole experience.
   

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5. A

   Alastair

   London

   2 reviews

   5.0

   2 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great staff good value. Will come again
   

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6. d

   diane

   Shropshire

   1 review

   4.0

   1 review

   Dined on January 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We enjoyed our meal. It was very good value for money. We both had pasta for a main course and shared a goats cheese starter, we were both to full to have a dessert.
   

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7. L

   Loretta

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic! Great views and food.! We had a great ecperience.
   

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8. M

   Ms

   Aberdeen

   2 reviews

   4.0

   2 reviews

   Dined on December 31, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was excellent, service was great until we were given 10 minutes notice to vacate our table. We should have been notified when we first sat down of time limit, and not when we were still eating our sweet. Our drinks were taken outside where we sat to finish them. Had a lovely time up until then.
   

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9. A

   Andy

   Las Vegas

   4 reviews

   3.0

   4 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food just okay and service was no better unfortunately, not as good as it used to be.
   

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10. E

    Enzo

    VIP

    Yorkshire

    2 reviews

    2.0

    2 reviews

    Dined on November 3, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3

    why is it so hard to make easy Italian food !!!!! this not Italian !!!! the anitpasto a joke
    

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