Prime Bar at Nisos Prime

Review summary

1. L

   Laura

   Chicago

   1 review

   vip
   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Waited 45 minutes for our 8pm reservation. They sent us up to the lounge
   

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2. N

   Nichelle

   Chicago

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff was exceptional, amazing service. Will definitely go back! Thanks for making our girls night special.
   

   Prime Bar at Nisos PrimeResponded 3 days ago

   Nichelle, thank you for your kind words about our staff and for choosing Prime Bar to celebrate your girl's night out. We are happy to hear that our service made your evening special. We look forward to your next visit!
   

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3. F

   Furqan

   Chicago

   1 review

   vip
   1.0

   1 review

   Dined on November 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Great vibes and service, horrible food. Not worth it at all.
   

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4. j

   jeff

   Chicago

   3 reviews

   vip
   1.0

   3 reviews

   Dined on October 23, 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   I watched the staff allow a person who was homeless or at the least unkempt to sit in the Prime bar. The staff questioned him because he didn't seem to be ok. They then served him water. He then proceeded to rob one of the customers. He had a knife. He attacked staff. I'm never returning.
   

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5. D

   Diana

   Chicago

   12 reviews

   vip
   4.0

   12 reviews

   Dined on October 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We went to celebrate a family member’s birthday, first time here. Service was excellent in the beginning and at the end, food was delicious, but there was one unfortunate situation where the ball was totally dropped and a large part of our drink orders were lost for 15 minutes right in the middle of dinner. The manager recognized the situation, which was appreciated, but we would rather have a smoother experience when we return, which we will.
   

   Prime Bar at Nisos PrimeResponded on October 18, 2024

   Thank you for your kind words about our delicious food and excellent service, Diana. We're delighted that you chose to celebrate your family member's birthday with us. However, we regret the lapse in service with your drink orders during dinner. Your feedback will help us improve and provide a smoother experience on your next visit. We look forward to welcoming you back to Prime Bar soon.
   

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6. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on October 11, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The waiter was very slow and brought the wrong food several times. It was a birthday dinner and it was very awful.
   

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7. m

   margo

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined on October 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Brought my best friend from Arizona here and she loved it! My experience was outstanding. Stefan and the staff are always so hospitable and they provide exceptional service. Filet Mignon and appetizers are always on point . :)
   

   Prime Bar at Nisos PrimeResponded on October 18, 2024

   Hi Margo, thank you for your kind words and patronage. We're delighted to hear that you and your best friend had an outstanding experience with us. Our team takes great pride in providing exceptional service and hospitality, and we're thrilled that Stefan and the rest of our staff lived up to your expectations. We look forward to welcoming you back again soon.
   

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8. F

   Farah

   Philadelphia

   1 review

   5.0

   1 review

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for hh before taking a flight, great options. Talented bartender recommended and made amazing drinks. I went with prosciutto crostini and can never go wrong with oysters; interior was cute, highly recommend!
   

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   Prime Bar at Nisos PrimeResponded on September 27, 2024

   Thank you, Farah, for taking the time to visit Prime Bar and share your experience with us. We're delighted to hear that you enjoyed the prosciutto crostini and oysters, as well as our bartender's recommendations. We strive to provide a warm and inviting atmosphere, and we're thrilled that the interior resonated with you. Your positive feedback means a lot to our team, and we look forward to welcoming you back for another exceptional experience. Cheers!
   

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9. R

   Regina

   San Diego

   1 review

   5.0

   1 review

   Dined on September 22, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a lovely time celebrating our friends birthday in style at this hip location! Food was good. Service was great. Price point was acceptable. Vibes were on point!
   

   Prime Bar at Nisos PrimeResponded on September 25, 2024

   Hi Regina, thank you for celebrating your friends' birthday with us at Prime Bar! We're delighted that you enjoyed the vibes and appreciated our service. It's our pleasure to provide a memorable dining experience, and we look forward to hosting you again soon for another special occasion.
   

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10. D

    Diane

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 21, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had a very nice time and the food was amazing!! Great for a date night or just out with friends!!!
    

    Prime Bar at Nisos PrimeResponded on September 25, 2024

    We're thrilled to hear that you had a wonderful time with us, Diane! We take great pride in our exceptional food and aim to provide an enjoyable atmosphere for all occasions, whether it's a romantic date night or a fun evening out with friends. Thank you for your kind words, and we look forward to welcoming you back soon.
    

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