Punch Bowl

Review summary

1. T

   Thomas

   Greater Boston

   35 reviews

   vip
   3.0

   35 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Wait staff mostly MIA. Like most restaurants, inconsistency is their hobgobblin
   

   Is this helpful?

   Report
2. K

   Karen

   Greater Boston

   54 reviews

   vip
   5.0

   54 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for excellent food and quiet conversation. The menu is interesting enough to have fun things to try, and also has the basics to meet all the cravings of a visitor or local looking for classic New England fare. The cocktails have been well- made and creative, over several visits, as well. (My Beantown Margarita recently was fantastic!) Service is attentive but not intrusive or hurried. Highly recommend this place, especially for a quieter gathering.
   

   Is this helpful?

   Report
3. J

   Jessica

   Greater Boston

   1 review

   1.0

   1 review

   Dined on September 18, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We booked a business breakfast with the restaurant over a month in advance. I contacted the restaurant more than 4 times before the event to modify the reservation either online or over the phone. Every time I spoke to them on the phone or changed the reservation, I received an email confirmation of my reservation. The day of our business breakfast, they said they had NO KNOWLEDGE OF THE EVENT!!!! Unacceptable and unbelievable- how is that possible?!? I spoke to several different people and they were all able to pull up the reservation. The restaurant made our business look unprofessional and they made us late. There is nothing else I could have done to secure/confirm our reservation. I tried calling the day of the event over 5 times and no one picked up.... I have NEVER HAD SUCH AN UNRELIABLE EXPERIENCE!!! They didn't even comp us a meal or anything to make up for it. I'm appalled. SUCH TERRIBLE CUSTOMER SERVICE.
   

   Is this helpful?

   Report
4. D

   David

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Punch Bowl. Having eaten there many times over the past few years, every time my wife & I stay at the Hikton Garden Inn, I can earnestly state that the food is great, the service is exceptional (look for Billy at the bar--he's the best!) and the atmosphere is very "city." Enjoy!
   

   Punch BowlResponded on September 3, 2024

   Hello David, Thank you so much for your positive words, our team Works hard to provide the best experience.Billy will appreciate the positive comment.
   

   Is this helpful?

   Report
5. p

   puckontherun

   Greater Boston

   7 reviews

   5.0

   7 reviews

   Dined on June 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’re locals that were seeking a nice place to eat close by. We were not disappointed!! We were seated by a familiar face and were so glad that we made the leap - thanks Ace Atmosphere: contemporary lux. Menu: Pub grub but with a chef’s hand. Service: Fun! But then we were served by Ireland’s future premier doctor. If you don’t mind the sound of a kitchen - sit towards the back, want a little more quiet sit towards the front. Just go, both the steak and the Hake were very good and prepared to perfection
   

   Is this helpful?

   Report
6. CM

   CraigM

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined on June 19, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We have been eating here for years. We like the space, but lately, the food has been disappointing.
   

   Is this helpful?

   Report
7. SX

   ScipioX

   Greater Boston

   62 reviews

   vip
   5.0

   62 reviews

   Dined on June 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The special event--an Argentinian outdoor "asado" barbecue--was well planned and executed. Food, service, and special wine servings were all superb!
   

   Is this helpful?

   Report
8. B

   Brookline

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on June 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best dinner I have had in a long time!! Amazing food, great wine and music was fabulous!!
   

   Is this helpful?

   Report
9. KR

   KR85

   Greater Boston

   12 reviews

   vip
   4.0

   12 reviews

   Dined on June 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, outdoor patio with lawn games were fun for the kids, no cappuccino/espresso machine which was a bit disappointing but good service and friendly staff.
   

   Is this helpful?

   Report
10. T

    Traveler

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on May 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have dined at the Punch Bowl each of the many times we have stayed at the Hilton Garden Inn in Brookline, MA. The food is terrific, and the service is outstanding. Special salute to our bartender, Billy.
    

    Is this helpful?

    Report