Quality Italian- Denver

Review summary

1. N

   Nancy

   Chicago

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   I thought the food was terrible!!! Usually it is better but certainly won’t be heading back anytime soon. Way overpriced and the food was not good.
   

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2. J

   Julie

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   We normally love going to Quality Italian but we’re a bit disappointed with our dinner yesterday. To start, the Negroni Fumoso was not as good as it normally is, with too much citrus. Then we were completely surprised to see they no longer sell the Crab Panzanella salad which has been our absolute favorite and one of the main reasons we go! Lastly, my husband ordered the Penne Vodka with no lobster (since we have found that the lobster is usually overcooked in this dish) and the noodles came completely undercooked. Overall we were disappointed, something felt different about the restaurant in not a great way.
   

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3. C

   Christopher

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best restaurants in Denver! Especially enjoyed the filet.
   

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4. L

   Lisa

   Orange County

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were amazing! The New York State was unforgettable and the lobster Rea Tony was truly special!  If you happen to be eating in the bar, Dillon will take care of you and if you have dinner in the restaurant, Andrea doesn’t miss a beat!
   

   Quality Italian- DenverResponded 6 days ago

   Thank you for the kind feedback and we are thrilled to hear you had such a great experience with us. We look forward to welcoming you back soon!
   

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5. e

   ed

   VIP

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   Very slow service. It was an hour before our order was taken. Food came out quickly. The Chicken Parmesan Pizza was wonderful, as usual, but a price of $75 for two people is really ridiculous.
   

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6. P

   Paige

   Denver

   3 reviews

   5.0

   3 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful all around. Food and service were superb and it was a lovely evening.
   

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7. J

   John

   Denver

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food=Amazing Wait staff=Excellent Decor=Welcoming and warm Host staff=Offputting, poorly dressed, coughing a lot and touching the menus right after. Noise=Loud roar Near impossible to hear a conversation over the cacophony that kept increasing.
   

   Quality Italian- DenverResponded 6 days ago

   Thank you for taking the time to provide this feedback. We are happy to hear your experience with our space was mostly positive and will work with our team to correct the shortcomings. We look forward to welcoming you back soon!
   

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8. A

   Alyssa

   VIP

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   My husband and I are frequent diners at Quality Italian. We have come for birthdays, anniversaries, Valentines Day etc. We come approximately 4-6 times a year, often spending anywhere from $350-$550. This time we had friends and spent $1,000.00. I was upset that when we asked to add 2 people to our reservation AND change it to earlier I was told I only had 1.5 hours to eat. This was to celebrate our son's birthday. I accepted the dine time and changed the reservation. When we arrived, we were reminded of this. I told the host that I understood but at the same time didn't want to be rushed through a meal. They told me "yes, accommodations are always stressful." So my dinner was supposed to be stressful now because I wanted to add two people AND come earlier (which would open up a prime time dinner reservation up for someone else later?) I sat down and had a table order ready for the server. We ordered upon her initial contact with us to help with the pressed dine time. Our reservation was at 4:00. We ordered at 4:22. Our drinks did not come until 4:50 and our food until 5:15. Why tell us we have to finish in 1.5 hours if you cannot deliver on the service side? Along with this our baby was eating off the table cloth and our server offered to give him a glass plate.....which he (as we told her) would most likely throw as he is only 1 years old. I get this is a finer dining place, which is why we always try to come early. But how we were treated from the hostess and our server was extremely frustrating and not how we wanted to celebrate 1-year of parenthood. We came to QI when we found out we were pregnant, to tell family members, it was our first date night out post baby. It is our go to place for special occasions and we recommend it to everyone that visits Denver, but this was the most unpleasant & unwelcoming visit we have had. We did not appreciate feeling rushed, only to have to wait for 30 minutes for drinks and 1-hour for food.
   

   Quality Italian- DenverResponded 6 days ago

   Alyssa, thank you for taking the time to provide this feedback to us and we are truly sorry to have missed the mark for your group. We are following up with you directly in hopes to rectify the shortcomings of your visit and hope you will give us another opportunity to have you in for dinner.
   

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9. M

   Michael

   Seattle

   24 reviews

   5.0

   24 reviews

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another incredible evening. Food, service first rate. Be sure to get The tuna avocado starter.
   

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10. m

    michael

    Denver

    1 review

    2.0

    1 review

    Dined on December 2, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Servers were polite but not reliable. Drink orders were wrong 2x. Food was bland and was obviously sitting in the kitchen for a while before it was served. It was not hot when it arrived at our table. I expected much better for the price. We will not be returning to your restaurant
    

    Quality Italian- DenverResponded 6 days ago

    Michael, thank you for taking the time to provide this feedback to us and we are truly sorry for the shortcomings in your experience with us. I have followed up with you directly on this as well and hope to be able to welcome you back to join us soon.
    

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