Quince Lakehouse

Review summary

1. R

   Roberto

   VIP

   Austin

   9 reviews

   3.0

   9 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   It was a great experience but the servers took a bit too long to come around
   

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2. M

   Monique

   VIP

   Austin

   15 reviews

   3.0

   15 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   We had to send some drinks back a few times they were not consistent. The seafood tower was okay the lobster was overdone but the grilled octopus was probably the best dish on the menu. You go there for the ambiance, food was good. You can tell the staff were working hard so I don’t want to knock it completely just find the right bartender.
   

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   Quince LakehouseResponded 1 day ago

   Thanks for the review, Monique! We're glad to hear that you enjoyed our ambiance and seafood tower. We're sorry to hear about the inconsistency with your drinks and the overcooked lobster. We appreciate your feedback and will use it to improve. We're also grateful for your kind words about our staff's hard work. We hope to see you again soon at Quince Lakehouse for another chance to impress! Can we contact you for check your bill?
   

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3. s

   sasha

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was by far one of my favorites in Austin - the salad reminded me of one I had in Big Sur nearly a decade ago - with arugula, melon, prosciutto paired with a suggested wine and a combo rice bowl of chicken beef and shrimp. This is at the top of my list. The view was great, and it wasn’t too packed / with a heater that kept us warm.
   

   Quince LakehouseResponded 3 days ago

   Hi Sasha! Thank you for the glowing review! We're so glad to hear we made it to the top of your list. That salad and rice bowl combo sounds like the perfect pairing, and we're happy the heater kept you cozy. We hope to see you again soon for another memorable experience!
   

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4. K

   Karin

   VIP

   Austin

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   DJ was too loud. But everything else great. Thanks
   

   Quince LakehouseResponded 4 days ago

   Hi Karin, Thank you for your feedback! We're glad to hear you enjoyed everything else about your visit. We appreciate your note about the DJ volume – we'll pass that along to the team to help improve the experience. We hope to see you again soon!
   

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5. T

   Teresa

   Stuttgart

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   We have been to Quince quite a couple of times already. We used to absolutely love it. Unfortunately the service has declined a lot. Only a handful of employees are absolutely amazing. I forgot their names but there are two very sweet and friendly Turkish women there. They are very professional and loved on our little one. We always pick the steak and eggs and it used to be so delicious. Unfortunately the last two times were not the greatest anymore. Especially our recent visits food quality was not the greatest. Nobody really enjoyed their dish. Also it was the first time that we chose a coffee latte but they didn’t bring a Latte but more of a coffee with milk. I noticed during my last visit, that the mimosas aren’t made with bottled sparkling wine anymore but rather out of the tab and the taste is nothing like a mimosa with bottled sparkling wine. I think this was our last visit since we were overall very disappointed.
   

   Quince LakehouseResponded 4 days ago

   Hi Teresa, Thank you for sharing your honest feedback. We truly appreciate your loyalty and are sorry to hear that your recent visits didn’t meet the high standards you’ve come to expect from Quince. We’re glad to hear you had positive interactions with our staff, and we’ll make sure to pass along your kind words to them. That said, we take your concerns seriously—especially regarding the quality of the steak and eggs, the lattes, and the mimosas. Your experience is important to us, and we’d love the chance to make things right. If you’re open to it, we’d appreciate connecting with you directly to gather more details and work towards regaining your trust. Thank you again for your feedback, and we hope to hear from you.
   

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6. C

   Christina

   Switzerland

   4 reviews

   3.0

   4 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   everything was ok. nothing special, nothing terrible. just very average. I remember our first visit as much better so this felt rather underwhelming. experience is inconsistent. we did sit in a different area: this time surrounded by larger parties. it was very loud, televisions showing flow TV and atmosphere lacked. thankfully we had somewhat of a decent view. all our food came at once, starters and mains. nothing to rush back to.
   

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7. R

   Rob

   Austin

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   my wife and I went not knowing what to expect by some of the other reviews we saw, but were unbelievably surprised by not only the atmosphere the service and the food, but just by the overall experience. if you are lucky enough to have Kevin as your server, listen to his advice, he knows what he’s talking about. He let us the right way regarding food and drink, and everyone was incredibly attentive during a busy night. can’t recommend going there enough! 
   

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   Quince LakehouseResponded 4 days ago

   Thank you so much for your wonderful review, Rob! We’re thrilled to hear that you and your wife had such a great experience, from the atmosphere to the service and food. Kevin will be so happy to hear your kind words, and we're glad his recommendations helped enhance your visit. We appreciate your support and can't wait to welcome you back again soon!
   

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8. L

   Leonid

   New York City

   2 reviews

   5.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience, views, food and overall value. Definitely recommend for casual night out or a date
   

   Quince LakehouseResponded on December 19, 2024

   Thank you for your wonderful review! We're thrilled to hear you enjoyed the ambiance, views, food, and overall experience. We're honored to be a part of your casual nights out or special date nights. We look forward to welcoming you back soon!
   

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9. F

   French

   VIP

   San Antonio

   7 reviews

   5.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We alway have a Fun time and the restaurant is always clean. The music is entertaining and the food is always tastes excellent. The sushi and oysters are always fresh.
   

   Quince LakehouseResponded on December 18, 2024

   Thank you for your wonderful review! We're thrilled to hear that you always have a fun time at Quince and enjoy our clean environment, entertaining music, and excellent food. It's great to know that our sushi and oysters meet your expectations for freshness. We look forward to welcoming you back for more enjoyable experiences!
   

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10. R

    Ruth

    Austin

    1 review

    5.0

    1 review

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was my son’s 18th birthday. Food and lakeside seating was fabulous. Perfect choice!
    

    Quince LakehouseResponded on December 18, 2024

    Thank you for celebrating such a special occasion with us! We're delighted to hear that the food and lakeside seating made your son's 18th birthday a fabulous experience. We’re honored to have been part of this milestone celebration. We hope to welcome you back for more memorable moments! 🎉🎂✨
    

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