Quince Riverside

Review summary

1. A

   Angela

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at Quince and it was awesome. A little disappointed that they were out of the char-grilled octopus but our server Prestin suggested something else (Poke tower)and it was delicious. We will definitely come back.
   

   Quince RiversideResponded today

   Thank you, Angela, for your 5-star review! We're delighted to hear that your first visit to Quince was awesome. While we regret that the char-grilled octopus was unavailable, we're glad Prestin's recommendation of the Poke Tower hit the mark for you. We appreciate your kind words and look forward to welcoming you back for another great experience!
   

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2. A

   Alison

   VIP

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional, food, service, atmosphere and location.
   

   Quince RiversideResponded 2 days ago

   Thank you for your wonderful review! We’re thrilled to hear you had an exceptional experience with our food, service, atmosphere, and location. Your kind words inspire our team to continue delivering memorable moments. We look forward to welcoming you back to Quince soon!
   

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3. R

   Robb

   Dallas

   37 reviews

   5.0

   37 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience, as always. Food and drinks were great. Santa and Mrs. Claus + the Grinch kept everyone entertained, and a fun touch on the holiday weekend.
   

   Quince RiversideResponded on December 9, 2024

   Hi Robb, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the festive holiday atmosphere with Santa, Mrs. Claus, and the Grinch, along with our food and drinks. We look forward to welcoming you back for more fantastic experiences!
   

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4. S

   Shannon

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My daughter celebrated her birthday with friends. Even though it was a cold and rainy night and they had a patio reservation the restaurant made sure they were warm and had a wonderful experience! Thank you so much!
   

   Quince RiversideResponded on December 9, 2024

   Hi Shannon, Thank you for sharing such a lovely review! We’re so glad your daughter and her friends had a wonderful birthday celebration, even on a chilly, rainy night. It’s our pleasure to create a memorable experience for our guests! We hope to celebrate many more special occasions with you and your family
   

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5. E

   Erica

   VIP

   Kansas City

   9 reviews

   4.0

   9 reviews

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent as always. Great service and food, lovely ambience.
   

   Quince RiversideResponded on December 2, 2024

   Hi, Thank you for your kind review! We’re thrilled to know you enjoyed the great service, food, and lovely ambiance during your visit. We look forward to welcoming you back soon so you can continue to experience the essence of Quince.
   

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6. C

   CAROLYN

   Central Coast

   1 review

   4.0

   1 review

   Dined on November 24, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food and drinks were not what we expected Our gin martinis were warm and mostly vermouth. The food was mediocre. We did like the ambience, especially the patio seating.
   

   Quince RiversideResponded on December 2, 2024

   Hi, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the ambiance and patio seating at Quince. However, we’re sorry the food and drinks didn’t meet your expectations. Your comments about the martinis and food quality are important to us, and we’ll share them with our team to ensure we improve. We hope you’ll visit us again to experience the true essence of Quince. We’d love the opportunity to make your next visit exceptional!
   

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7. K

   Kristina

   Dallas

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit. The atmosphere was beautiful, elegant and welcoming. The food was exquisite and the hand crafted cocktails exceeded my expectations. And if that wasn’t enough to bring us back, the employees made the experience inclusive and fun. If you are ever lucky enough to sit at one of Tokyo’s tables, just know you will not be disappointed. He is one in a million.
   

   Quince RiversideResponded on November 25, 2024

   Thank you for your glowing review! We're thrilled to hear that you enjoyed the atmosphere, exquisite food, and hand-crafted cocktails. It’s wonderful to know that Tokyo made your experience even more memorable—he truly is a gem. We look forward to welcoming you back for another extraordinary visit!
   

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8. J

   James

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Bad food, nasty margaritas and poor service, bad combination
   

   Quince RiversideResponded on November 25, 2024

   We are truly sorry to hear that your experience at Quince did not meet your expectations. It concerns us that the food, margaritas, and service fell short of our usual standards. To help us look into this further and improve, could you please share the name under which the reservation was made and the time of your visit? We hope to have the opportunity to improve your impression in the future. Sincerely,
   

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9. D

   Dorie

   Dallas

   48 reviews

   4.0

   48 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was excellent and the venue is attractive. Parking can be a bit of a hassle but there is a garage. The menu is varied but many dishes are on the spicy side, so be forewarned. The blackberry cobbler is to die for!
   

   Quince RiversideResponded on November 25, 2024

   Thank you for your thoughtful review and for sharing both the highlights and areas where we can improve. We're delighted to hear you enjoyed the excellent service, attractive venue, and the blackberry cobbler—it’s definitely a guest favorite! We’re sorry to learn that the Aji Pepper Risotto was too spicy for your taste. While we aim to offer bold and varied flavors, we understand spice levels can be subjective, and we’ll share your feedback with our culinary team to ensure we’re balancing flavors appropriately. We appreciate your detailed comments and hope to welcome you back soon for another enjoyable dining experience.
   

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10. J

    Julie

    Houston

    27 reviews

    2.0

    27 reviews

    Dined on November 22, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    It was cold outside, we were seated right by the door. Took 10 min for the server to come over. There were a couple of big parties. After being told how good the French dip was, I ordered it. It took awhile for the food. She brought me a chicken sandwich (I never even asked about the chicken sandwich). My French dip came when my husband was almost done. (I did not want his to get cold). We were told it would be taken off the bill, but after we paid we looked and it was not. (Our bad for not double checking). Food was decent, but prob won’t go back. Despite this, we left her a good tip, but regretting that now. She really did not care.
    

    Quince RiversideResponded on November 25, 2024

    Thank you for taking the time to share your experience. I'm truly sorry to hear about the challenges during your visit, from the delay in service to the mix-up with your order and the unresolved billing issue. This does not reflect the standard we strive to provide for our guests. If you’re open to it, I’d like to look into this further and make it right. Could you share the name on your reservation and the time of your visit? We’d also appreciate the opportunity to connect with you directly to ensure your concerns are addressed. Your feedback is invaluable, and I hope we can restore your trust in us for a better experience in the future.
    

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