Quotes Willowbrook

Review summary

1. M

   MaTasha

   Houston

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Over such a great first experience for my birthday celebration. The crowd was cool, the food tasted good and portions are a lot and the service was excellent we had Chrissy she was kind and catering with such wonderful energy.
   

   Is this helpful?

   Report
2. L

   LaJuan

   Dallas

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at “Quotes” Tara our waitress was amazing ❣️ Food delicious , everyone was welcoming and friendly. My husband and I were celebrating an early 21rst anniversary Brunch! We did not get drinks…the bar set up was awesome. We had a 10am reservation which was good for us. The crowd poured in as we left it was a super satisfying Sunday 10/10 for me…I will return
   

   • 

   Is this helpful?

   Report
3. M

   Milton

   Dallas

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great! Service and food was awesome! Environment was good.
   

   Is this helpful?

   Report
4. l

   latawnya

   Houston

   1 review

   4.0

   1 review

   Dined on August 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   My experience was great once we got a waiter to our table. It took about 10min before someone was told to take our table..
   

   Is this helpful?

   Report
5. K

   Kimberly

   Baton Rouge

   5 reviews

   4.0

   5 reviews

   Dined on August 24, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was absolutely amazing. The portion sizes were large. They were super busy. There was several issues with the bar meaning we ordered three different types of draft beers and they had neither. I ordered spinach dip as an appetizer, and it never came . My waitress Big K Moore was nice.
   

   Is this helpful?

   Report
6. G

   Gwen

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks was awesome and our waitress was Jayden and her customer service was amazing
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on August 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food and great service, will be coming back soon!
   

   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
8. N

   Nickco

   Houston

   2 reviews

   4.0

   2 reviews

   Dined on August 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was really good, seasoned well and but not over salty. service was good and the prices were pretty moderate.
   

   Is this helpful?

   Report
9. N

   Nicole

   San Francisco

   1 review

   5.0

   1 review

   Dined on August 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband & I celebrated our anniversary there on Saturday august 10th & every thing was great… the food the service & the ambiance…
   

   • 

   Is this helpful?

   Report
10. J

    Janae

    Tampa

    1 review

    1.0

    1 review

    Dined on August 8, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    I brung my family who was visiting from out of town here because I used to love their food so much but to my surprise They have a new chef so the quality food has changed tremendously they went from giving you 3 plump nicely plated crab cakes (which was my absolute favorite) for $19 to 2 thin pancake flat crab cakes in a bowl with no garnish for $24. How do you decrease the quantity and quality but increase the price. The waitress was very rude and nasty because she was frustrated because she swiped the wrong cards for the wrong tickets and tried to make it seem like it was my fault she screwed up her job. The margaritas was straight mixer. I have been to this place several times and have gotten faster service when it was crowed than I did the other night when it was empty the service was extremely slow. Moral of the story if it’s not broke don’t fix it because all the changes were not for the better and I will not be returning.
    

    Quotes WillowbrookResponded on August 11, 2024

    Hello. Thank you for the honest feedback. I appreciate you taking the time to share. The adjustment to the crab cake was based on feedback that there was too much filler and not enough crab meat. We doubled the amount of jumbo lump crab and removed the filler to provide a more crabby crab cake. We apologize for not explaining this and for the unacceptable server service. We will continue to improve thanks to the feedback we receive from you and others. Cheers to a great rest of your week.
    

    1 person found this helpful

    Report