Red Lobster - Brandon

Review summary

1. A

   Abby

   Tampa1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Horrible service, took 40 minutes to get drinks and an hour to get our food. Waiter was kind and apologized profusely. By the time the lobsters and potatoes came out they were ice cold. Will not be returning.
   

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2. C

   Cheryl

   Orlando1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Walked right in at 4 pm Valentine’s Day and they were fully staffed with happy servers. Food was prompt, fresh, hot and tasty.
   

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3. S

   Sherry VIP

   Tampa2 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. The food was delicious and the service was great.
   

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4. H

   Hailey

   Tampa1 review

   1.0

   Dined on December 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We weren’t able to sit even though we made a reservation but “corporate doesn’t allow reservations anymore.” If corporate doesn’t allow reservations get off open table.
   

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5. T

   Tammy

   Tampa1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very, very nice restaurant very clean the waitress was wonderful spectacular and the food was amazing
   

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6. S

   Sheila VIP

   Miami14 reviews

   1.0

   Dined on October 11, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My fiance and I felt like we were held hostage. Our food arrived SO late. We ended up leaving after spending 1.5 hours at our table. Unfortunately, this also caused us not to fully participate in our "Endless Shrimp" choice. We only took part of 1 round of shrimp dishes. Very bad, would not recommend.
   

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7. OT

   OpenTable Diner

   Tampa1 review

   1.0

   Dined on August 19, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We didn’t even get to eat at Red Lobster. When we arrived the host told us that they don’t take reservations on Friday and Saturday so we would be out on a waitlist. We made a reservation and they had my information on their tablet showing that. We asked to speak to manager and we’re told that they could see IF the manager would come talk to us. The manager did come out but was already visibly annoyed and stand-offish. We explained what was going on and he asked where I made the reservation. I told him on Open Table and he proceeded to tell me yeah they have an error and we don’t actually take reservations. I told him that if that was the case then his restaurant should of called me and explained that. He then said that he couldn’t do that because they didn’t know about the reservation or have my information. I informed him that that was true because his host pulled my name up on their tablet. The manager continued to be rude to us and was making it our fault that we made a reservation. We left and called his general manager Dave Polavek, I believe was his last name. He then began to yell at us on the phone saying we used profanity in their lobby, which we never did, saying we had smart comments on the phone, which again we did not do. Needless to say we will never be returning to that restaurant. They have extremely poor customer service and no respect for the customers!
   

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8. OT

   OpenTable Diner

   Tampa2 reviews

   1.0

   Dined on July 8, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The quality of the food was not great. I am not sure if this is across all Red Lobsters but the food seemed dry, unflavored, and the taste was just not pleasing. Overpriced for the quality that we received.
   

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9. OT

   OpenTable Diner

   Phoenix1 review

   5.0

   Dined on July 6, 2023

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   It was great I can’t wait to go back again our server Leon was very attentive and helpful!
   

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10. JF

    JessicaF

    Tampa2 reviews

    5.0

    Dined on May 5, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We came here for our son’s college graduation. Our waiter was amazing! He had a wonderful personality! We had a great time celebrating!
    

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