Red Lobster - North Charleston

Review summary

1. T

   Tracy

   Charleston1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Absolutely horrible experience!! Our food took 1 hour and 20 minutes to come out! They were so understaffed. Dirty tables everywhere, servers running around like crazy, empty tables but lots of people waiting. Between when we got our drinks, and when the food came out, the server did not check on us at all. I finally flagged down a manager and she checked on our food. It came out two minutes later. Our Lobsters and steak were slightly warm. The crab legs were cold! Disgustingly cold. It was awful. The best “food” was the biscuit. Never again.
   

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2. D

   Daniel

   Charleston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Had reservations, it didn’t matter. They still couldn’t set you at a table within time was told there will be wait(1 hour later). Decided not to eat there went across the street to Cowboys Brazilian steakhouse, excellent place to eat.
   

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3. C

   Christi

   Charleston6 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   We had reservations, but we’re never able to get seated due to the overcrowded holiday time for Valentine’s Day
   

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4. M

   Maggie

   Charleston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Food not that good so many people not worth it at all
   

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5. P

   Patty

   Charleston1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had 6 pm reservations and it took us 3 hrs to eat. I understand it was a Friday and Valentine’s Day. The place was packed. I feel they shouldn’t have taken reservation or saved a table for us. We had a fantastic waitress name Victoria. She wasn’t even our waitress but seen that we were sitting for a long time and took our order. She did ask first to make sure it was ok. She was very attentive and made our time very pleasant. She was a 100 star rating.
   

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6. A

   Ana

   Coastal Georgia2 reviews

   3.0

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It took a long time to get our drinks. It took a really long time to get our food; the food was ok, it was hot when it arrived. We ordered two lobster flatbreads, one was burned around the edges and hard underneath, the other was ok but it didn’t have much lobster. It wasn’t too busy when we were there. Overall, we were disappointed.
   

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7. L

   Leah

   Charleston2 reviews

   2.0

   Dined on December 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   We made a reservation only to find out upon arrival that it wouldn’t be honored. They operate with a “first come, first served” policy. The crew was kind, but understaffed, which provided a long wait and a slow dining experience. We were thankful they were open on Christmas.
   

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8. P

   Patt

   Charleston1 review

   4.0

   Dined on December 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were assuming we had a reservation since we were told to use the app to set one up. We arrived about 10 minutes early only to be met with another 30 minute wait. We ended up sitting at the bar where we were served. The bar tender on Christmas Day did a wonderful job. He was super busy with no help, serving customers at the bar as well as making drinks for other orders and doing all the dishes. The food my husband received was very good, my potato was not fully cooked. So in reality, we would give the bar tender a 10 but a lower score would definitely go to the restaurant for the food and not being prepared for a large crowd, especially since they were making reservations every 15 minutes for who knows how many people. Please don’t overbook and expect good reviews.
   

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9. C

   Cubby VIP

   Washington DC6 reviews

   5.0

   Dined on November 6, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My husband and I are from Pennsylvania, but were in Charleston visiting my mother. She had a hankering for a meal at Red Lobster. The three of us dined there this evening, and it was wonderful. To start with, the service was perfect. Dave, our server, was very attentive to our needs. We expressed disappointment when we learned that Red Lobster did not offer hushpuppies. Dave promised us that we would love their Cheddar Bay Biscuits. He was right; the biscuits were luscious melt-in-your-mouth! From there we enjoyed entrees of salmon, grilled scallops, and lobster - all cooked to perfection. Kudos to the chef! A shared Chocolate Wave cake was a delicious ending to the meal.
   

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10. OT

    OpenTable Diner

    Charleston7 reviews

    4.0

    Dined on June 18, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Upon arrival with priority seating was informed their in-line process was not working. Luckily the wait was not too long even though it was Father’s Day and most restaurants were booked. What is the purpose of priorit seating if it is not recognized.
    

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