RH Rooftop Restaurant at RH Palo Alto

Review summary

1. A

   Alyssa

   San Francisco

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time. Food was excellent from start to finish. Of special note is their whole branzino, and butterscotch brûlée. The service was great as well. Definitely worth a visit.
   

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2. P

   Pamela

   VIP

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   The restaurant itself is quite beautiful. The food is average. The sliced beef dip was well done and no horseradish served with the au jus. So overpriced. The burger was below average. The lobster roll with caviar was above average but not excellent. Truffle fries were average. They were out of the bottled beer I ordered - inexcusable for a restaurant. They were out of chocolate chip cookies for the birthday we celebrated there. The server forgot it was a birthday. He brought over a dish of plain vanilla ice cream after we'd paid the bill. BTW for a hamburger, lobster roll, french dip, french fries and 2 glasses of their cheapest wine and 1 non alcoholic drink - the bill was $240.00 before tip. OMG! I have no problem spending that much but not for this. Big disappointment.
   

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3. V

   Vinay

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We might have been unlucky with this one. Looks like there was a mix-up with our order and we ended up waiting for an hour for our food to show up. Wait staff was very apologetic, with repeated assurances that the food is coming, but even after that it took a while. In the end we did not get our full order. I appreciate the fact that they comp'ed us for the main course that showed up late, but the afternoon is ruined. We went there to celebrate my wives birthday, which turned into a disaster. It's a shame, we were thinking of going back there for dinner before all that. It is very hard to imagine going back now. On a positive note, my kid did like his burger.
   

   1 person found this helpful

4. C

   Carolyn

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   On my visit today (1/20/2025), Service was extremely slow. I ordered the Chinese chicken salad and it took forever to arrive. The family next to us ordered the same salad and it took so long they had to ask the waiter to check on it and by the time I paid for our meal, he still was waiting for his salad. The ambience and service at RH Yountville is more enjoyable in my opinion.
   

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5. I

   Irfan

   San Joaquin

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the service and the food definitely coming back again
   

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6. K

   KEVIN

   VIP

   San Francisco

   14 reviews

   3.0

   14 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   A limited menu with prices on the higher side. Food itself was good with a nice presentation. Good service and great ambiance. No cocktails other than wine.
   

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7. L

   Linda

   VIP

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great server. Xxxxxxxxxxxxxxxxxxxxxxxxx
   

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8. Y

   Yujin

   VIP

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall, a very pleasant dining experience. Food is good and price is reasonable. I don’t mind returning again.
   

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9. G

   Greg

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was standard fare, cooked correctly and tasty, but nothing inventive. The service was good, but the noise level was uncomfortably high.
   

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10. K

    Kara

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Great service. Great food. A little pricey, you’re paying for the brand and environment, but the food is quality. Portions are solid, but you do have to order sides separately. Salads are amazingly fresh, cookies are yummy (you get 3), burger is perfect. The lobster rolls looked great, the Chinese salad looked great, and the crispy artichokes looked great too.
    

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