RH Rooftop Restaurant at RH Palo Alto

Review summary

1. K

   Kim

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place to go out with you girlfriends! Good food, great atmosphere .
   

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2. D

   Danae

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A great place to have small gatherings. Not recommended if you were in a rush. Even with without a wait time to be seated, my experience was 90 minutes for two burgers and fries. Kitchen took a little longer than anticipated. Still, would return four the ambiance
   

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3. d

   denise

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food, Service & atmosphere was excellent. The Chinese chicken salad and the truffle fries were delicious. 😋
   

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4. J

   Jun

   VIP

   San Francisco

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   I enjoyed the experience, the restaurant is beautiful. I enjoyed the front service staff better in San Francisco RH. The person who was at the front gave some attitude that was not appealing as the first encounter to the restaurant. The wait staff however were excellent.
   

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5. E

   Ellen

   VIP

   San Francisco

   9 reviews

   3.0

   9 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent burger and fries. Ambience is cold and corporate. Too focused on "design aesthetic" and not on function and warmth. Figuratively and literally. Even though it was 42 degrees outside, the air conditioning was running and the dining room was freezing, We mentioned this to our delightful server(she was the best part of the evening!) and she said they always have the air conditioning on, even when it's freezing outside. We looked around, and all the patrons were wearing their jackets ...as were we. Saving the best for last....the noise level is abominable. We had to yell at each other to hear each other. Not a cozy, warm, calm environment for an intimate tête-à-tête. But if you want to yell at your partner while freezing, in an environment of cold hard loud surfaces, this is the spot for you!
   

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6. S

   Sonya

   Baja California

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience, shared the prime rib sandwich and it was more than enough for two of us
   

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7. D

   Dr. J. Wayne

   VIP

   San Francisco

   119 reviews

   5.0

   119 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sophisticated atmosphere. Sophisticated menu. Sophisticated service.
   

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8. G

   Genie

   VIP

   San Francisco

   11 reviews

   3.0

   11 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Ambiance and service was great. I ordered the Mulholland Drive Salad and I noticed my bacon bits were burnt and looked liked minced black olives. I was surprised everything was finely chopped so it felt like you’re not eating a salad. Ordered the burrata and toast. Toast was soggy however when I ordered more toast it took 20 min. This is the second time I’ve been and this is the last. My friend ordered the chicken sandwich, at least add fries to the sandwich. Don’t know what the hype is however it’s only good to try this place once for the ambiance and decor.
   

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9. J

   Joseph

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service at any point of contact with every employee, great space for any occasion, excellent food, must see for yourself
   

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10. J

    Joon-Soo

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    no one was staffed at the front when we arrived so we had to wait for some time to be attended. there’s a “wine bar” but without really any place to stand and drink except to clutter the walkways. the bathroom wasn’t tidy. my wife and i ordered to share: 1 appetizer, 1 salad, 1 entree, and 1 side. after the appetizer everything arrived at once instead of being coursed - which means the pre-sliced rib-eye that already arrived lukewarm was completely cold by the time we turned to it after the salad. wait staff was generally inattentive. we sat by the window and even with jackets on it was freezing cold. the good: bustling, modern interior with trees inside. consistent with RH’s design aesthetic. we had a great corner booth overlooking the entire restaurant. the banana split dessert was good. overall, not worth it.
    

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