RH Rooftop Restaurant at RH Palo Alto

Review summary

1. D

   Dan

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent dishes. A bit noisy. A bit pricey. Will return.
   

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2. L

   Lori

   San Francisco

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful setting but compared to the NYC restaurant, it doesn't beat it. Can use greenery to give the environment more life. We had truffle fries, Chinese chicken salad and lobster roll with cavier. All good especially lobster roll but salad can use slightly more dressing. Lobster roll with cavier was tiny and bite size - expected it bigger from the pics. Excellent service overall.
   

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3. H

   Houston

   VIP

   San Francisco

   48 reviews

   5.0

   48 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent ambiance, decor, food, and service. Special shoutout to Vic for making us all feel welcomed and special!
   

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4. M

   Mary Lou

   San Francisco

   11 reviews

   2.0

   11 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   I had a less than enjoyable experience! Over priced, description of the food does NOT line up with what you’re ACTUALLY served! Noise level is too much and the waitress was less than desirable…
   

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5. L

   Leslie

   VIP

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Beautiful restaurant. We had a 12:30 reservation and arrived right in time. The hostess informed us they were running a little behind and we would be seated shortly. She was not very friendly and had an attitude. We waited 40 minutes until we were seated. While the rest of the staff was very nice, the service was definitely lacking. Asked for water a few times, ketchup twice, different servers each time. Never offered refills on ice tea or coffee. Brought and charged us for a side of potatoes that we did lot ask for. Having said all of the above, loved the menu and the food and will go back.
   

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6. K

   Kim

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great place to go out with you girlfriends! Good food, great atmosphere .
   

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7. D

   Danae

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   A great place to have small gatherings. Not recommended if you were in a rush. Even with without a wait time to be seated, my experience was 90 minutes for two burgers and fries. Kitchen took a little longer than anticipated. Still, would return four the ambiance
   

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8. d

   denise

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food, Service & atmosphere was excellent. The Chinese chicken salad and the truffle fries were delicious. 😋
   

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9. R

   Rebecca

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   My salad was only ok. Chinese chicken salad with 2 pieces of chicken. Not enough dressing but decent size (not withstanding total lack of chicken). It was a birthday lunch and which I mentioned both in reservation and again to the hostess upon arrival. No offer of dessert or acknowledgment of my friend’s birthday. Missed opportunity, which is sad.
   

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10. J

    Jun

    VIP

    San Francisco

    17 reviews

    4.0

    17 reviews

    Dined 5 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    I enjoyed the experience, the restaurant is beautiful. I enjoyed the front service staff better in San Francisco RH. The person who was at the front gave some attitude that was not appealing as the first encounter to the restaurant. The wait staff however were excellent.
    

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