Riding House Fitzrovia

Review summary

1. N

   Nigel

   London

   29 reviews

   5.0

   29 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   good food in a nice atmosphere with cool decor good location
   

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2. J

   Jeremy

   London

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Dinner with 4 friends, sat on the left inside, behind the welcome desk, looked like the dining section. Food was great (had halloumi skewers with side of lentils, very tasty). Great desserts too. The place was packed (xmas time). Friendly staff,
   

   Riding House FitzroviaResponded 2 days ago

   Hi Jeremy, Thank you for your wonderful review! We’re so glad to hear you and your friends had a great dinner with us. It’s fantastic to know that you enjoyed the halloumi skewers and lentils, as well as the desserts. We’re also happy that you found our staff friendly and the atmosphere lively, especially during the busy Christmas season. We truly appreciate your feedback and look forward to welcoming you back for another great experience! Best, Sarah
   

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3. Z

   Zali

   London

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food here was extremely delicious and came out in good time. The service was okay as it was busy it was hard to get the attention of the servers. Was decorated cute for Christmas too.
   

   Riding House FitzroviaResponded 2 days ago

   Hi Zali, Thank you for your feedback! We're thrilled to hear that you enjoyed the delicious food and the timely service. We understand that it can be challenging to get the attention of servers during busy times, and we appreciate your patience. We're also glad you liked the Christmas decorations! Your comments are valuable to us, and we hope to provide an even better experience on your next visit. We look forward to welcoming you again soon! Best, Sarah
   

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4. W

   Wanda

   London

   5 reviews

   3.0

   5 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Staff are lovely and very attentive. The atmosphere was great but sadly the food completely let the whole experience down. I had the full English breakfast but the scrambled eggs were absolutely tasteless, the black pudding cold, the baked beans were BBQ flavour which were too artificial for my taste but the worst thing was the chargrilled sourdough which gave such an overwhelming barbecued flavour to the whole breakfast that it was difficult to taste anything else. I think they’ve attempted to fancy up a classic and sadly missed the mark on all sides.
   

   Riding House FitzroviaResponded 2 days ago

   Hi Wanda, Thank you for sharing your feedback. We’re delighted to hear you found our staff lovely and attentive and enjoyed the atmosphere. However, we’re truly sorry to learn that the food didn’t meet your expectations. We appreciate your honest critique of the full English breakfast and your thoughts on scrambled eggs, black pudding, and sourdough. Your comments about our attempt to put a twist on a classic are noted, and we’ll review these elements with our kitchen team to ensure we strike the right balance. We hope you’ll consider visiting us again so we can provide a more enjoyable dining experience. Best, Sarah
   

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5. P

   Purdey

   London

   16 reviews

   3.0

   16 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Always loved the Riding House, but left a little bit disappointed this time. We were rushed off our table for another booking, even though we’d only had it for 1 hour 15 and we had a two hour allocation. The hollandaise sauce was also very vinegary.
   

   Riding House FitzroviaResponded 2 days ago

   Dear guest, Thank you for your feedback and for being a loyal guest of The Riding House. We’re sorry to hear that your recent visit didn’t meet expectations. We do allocate 1.5 hours for breakfast and lunch bookings and 2 hours for dinner bookings, as clearly stated when making the reservation and in the email confirmation. We always aim to offer a relaxed experience, and we regret that you felt rushed. Additionally, we appreciate your comments about the hollandaise sauce and will pass them on to our kitchen team. Your insights help us improve, and we hope to welcome you back for a better experience next time. Best, Sarah
   

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6. s

   sarah

   Kent

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was good my sister had the full English and this looked great however my side never came and I had the mushrooms on ciabatta and the portion size was very small so ended up ordering a second dish. Drinks were slow these only came half way through food service. However it is a nice place and food was good.
   

   Riding House FitzroviaResponded 5 days ago

   Hi Sarah, Thank you for your feedback. We’re glad to hear you enjoyed the food, though we apologize for the issues with your order and the delay in drinks service. The missing side and small portion size are certainly not the experience we aim to provide, and we’ll address this with our team to improve. We appreciate your kind words about the overall atmosphere and food and hope to welcome you back for a better experience next time. Best, Sarah
   

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7. SM

   StephenM

   London

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Our group enjoyed the evening, it was a very good experience overall.
   

   Riding House FitzroviaResponded 5 days ago

   Hi Stephen, Thank you for your feedback! We’re so glad to hear your group had a great evening and enjoyed the experience. We look forward to welcoming you back for another wonderful time! Best, Sarah
   

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8. M

   Melanie

   London

   4 reviews

   5.0

   4 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed Riding House Fitzrovia a lot. The food and drinks were delicious and the service was excellent.
   

   Riding House FitzroviaResponded 5 days ago

   Hi Melanie, Thank you for your kind review! We’re so glad to hear you enjoyed your experience at Riding House Fitzrovia. It’s great to know you loved the food, drinks, and service. We look forward to welcoming you back soon! Best, Sarah
   

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9. J

   Julia

   London

   1 review

   5.0

   1 review

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service as always, even bringing out a little treat with a candle for my birthday! The food was delicious and great atmosphere.
   

   Riding House FitzroviaResponded 5 days ago

   Hi Julia, Thank you for your lovely review! We’re so glad to hear you had a great experience and that we could help make your birthday special with a little treat. It’s wonderful to know you enjoyed the food, service, and atmosphere. We look forward to welcoming you back soon! Best, Sarah
   

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10. P

    Philippa

    London

    5 reviews

    3.0

    5 reviews

    Dined on December 12, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    Wouldn’t choose to come here at Christmas The serving staff where very distracted. Initially very welcoming. Wrong bottle of wine came to the table, then the mains arrived before we’d finished our starters. Quite rudely told that we had 5 mins to finish our coffee as the table was needed and we overstayed the allotted 90 minutes which was incorrect as the table was advertised by Open table for a 2 hour slot. I wouldn’t have booked here for just 90 minutes. We were then over charged as another waiter had mistakenly added coffee to our table after the initial bill was delivered. The waiter who told us to leave wouldn’t have it that they’d made a mistake until I showed the bill she’d given us originally was a bit huffy over the changes The owner manger came over was very apologetic and immediately refunded the service charge without being asked which was much appreciated. Another waiter then came with our amended bill and then tried to imply it was all our fault. Sad end to what was a celebration for each of us. The food was amazing and in a quieter time would be better appreciated. Got home and found I’d lost my glasses. One friend mislaid her scarf and the other had difficulty with the trains Just one of those days!
    

    Riding House FitzroviaResponded 5 days ago

    Hi Philippa, Thank you for your feedback. We’re truly sorry to hear about the issues you encountered, from the mix-up with the wine and timing of your meals to the confusion about your booking duration. We do have a 90-minute limit on breakfast and lunch bookings and a 2-hour limit but for dinner bookings, which is clearly stated on OpenTable, and we apologise for any miscommunication. We regret the overcharge and the way it was handled, though we’re glad the manager was able to resolve it. We also understand how frustrating it must have been with the misplaced items. We appreciate your positive comments about the food and hope you'll consider visiting again for a more relaxed experience. Best, Sarah
    

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