River Restaurant Gordon Ramsay

Review summary

1. E

   Ellis

   Surrey

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   “I can’t stand people who do not take food seriously.” Oscar Wilde Well in our case we do take our food very seriously and The River Restaurant has never failed to deliver seriously good food. We’ve been coming here over a number of years and have yet to find anything negative to say about the establishment. The food has always been top notch backed by an incredibly slick service. The River Restaurant has recently been through a major refurbishment and all we can say is well done guys. Drinks were on offer as we sat down and menus presented immediately. Some in our party ordered crab as their starters while a couple of us went for the Arnold Bennett omelette and my wife had the Beetroot. Every single one of these dishes were amazing. For the mains four had the Sunday roast with all the trimmings whilst two of us had the Monkfish curry. All cooked to perfection. We failed to understand some of the negative reviews given as I believe that if one’s not satisfied with either the food or service, then this should be pointed out then, and if it’s not rectified at source, then indeed one should put in a negative review! We’ve occasionally had encountered substandard meals and service, when pointed out, this was immediately rectified or taken off the bill, so I’ve never been in a position to write a negative review! Any decent establishment will act to satisfy the customer, especially The Savoy. In closing we would like to thank Clifford and his team who went the extra mile in making today a very memorable experience. Obviously I had to find out who the captain of this ship was and was told that the senior general manager is a gentleman called Richard Roper. So well done guys and all we can say is a big thank you and look forward to our next visit in the not too distant future. Carol & Ellis Elias p.s Any idea who this tall guy is who insisted he have his picture taken with me! 😂
   

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2. C

   Carlos

   VIP

   Las Vegas

   11 reviews

   4.0

   11 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   El pollo sobresaliente Gran ambiente Vista inmejorable
   

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3. OT

   OpenTable Diner

   New Orleans

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Honestly it was our most expensive and least favorite meal in London. The food was bland. Service was good. We did eat there on New Year’s Eve which was a prefixed menu and maybe a factor. Will not eat there again when we come back! We were pretty disappointed.
   

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4. OT

   OpenTable Diner

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once we made our way in, everything was impeccable. The food and the service were delivered in a beautiful way. Our appetizer of baked scallops had a light and delicious flavor, our Sunday Roast was cooked to perfection, including the sides. Staff were helpful, friendly and helped add to a wonderful atmosphere. A word of warning, we got lost trying to find the place. You need to go in the front entrance of the Savoy Hotel to find the restaurant.
   

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5. J

   Josh

   VIP

   San Francisco

   1 review

   3.0

   1 review

   Dined on December 28, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Shame about the poor front desk service. Being forgotten about and waiting 20mins to check in. Apart from that all good
   

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6. S

   Shannon

   Orange County

   6 reviews

   5.0

   6 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great dining experience for me and my family. Food and service were fantastic. Meal was great.
   

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7. E

   Emma

   VIP

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious would definitely recommend the omelette and Claudia was very attentive
   

   River Restaurant Gordon RamsayResponded on December 28, 2024

   Dear Emma, Thank you for taking the time to write a review. Our dedicated team aim to deliver the most memorable dining experience to all our guests, and we are so pleased to know that they achieved this. We thank you again for your wonderful feedback which I will share with the team. Surely, they will love to hear your kind comments on both food and service. We all look forward to welcoming you back at River Restaurant very soon. Kindest regards, The Guest Relations Team
   

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8. T

   Tony

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on December 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall nice experience but not sure bang for the buck. Service was a bit slow and inattentive. Took a very long time to get the bill. Seating was in a somewhat awkward spot near the bar. Food was solid but for one appetizer, 2 entrees, bread (extra charge) and one drink, $221 seems like a lot!
   

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9. J

   Jael

   VIP

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend this establishment to family and friends. The service, food, and ambience are impeccable. The waitstaff are friendly and professional. Will definitely return!
   

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10. OT

    OpenTable Diner

    Sydney

    1 review

    2.0

    1 review

    Dined on December 25, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 5

    I was expecting a lot from their Christmas menu but only got disappointed in the end. The canapes and "scallop" soup (which only contained half a scallop were nice, but the John Dory was dry at the top and raw at the bottom. The side of potatoes was chewy and dry (which confused me how the hell you can mess up potatoes from England) while the dessert was just ok. Not worth AU$580 meal with AU$100 service charge!
    

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