Rocco's Tacos and Tequila Bar

Review summary

1. J

   Justina

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious and a fun vibe! Drinks and food was great!
   

   Rocco's Tacos and Tequila BarResponded 3 days ago

   Thank you for the great review! We're so glad you enjoyed the food, drinks, and vibe. Come back soon!
   

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2. L

   Lisa

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rocco's Tacos on Clematis street was great. Excellent food, service and atmosphere. They have plenty of choices for everyone and I would highly recommend trying it.
   

   Rocco's Tacos and Tequila BarResponded 3 days ago

   Thank you for your fantastic review! We're so glad you enjoyed the food, service, and atmosphere at Rocco's Tacos. Your recommendation means so much to us, and we can't wait to welcome you back for more delicious choices!
   

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3. S

   Stephanie

   Jacksonville

   2 reviews

   2.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We had reservations but the first first front hostess was so unhelpful told me to wait then came back 5 min later and didn’t acknowledge me after looking at me so I went back to her and another hostess was there and got us seated. Our waitress was great super sweet and attentive. Food was just ok. Nothing super flavorful. Chicken nachos were good, nothing special just nachos but the tacos were bland. It’s popular so it’s crowded but the music is turned up so loud (although they had a great playlist going) but you can’t really have a conversation with your table unless you’re right next to the person. Over all just ok but I probably wouldn’t go back.
   

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4. CL

   CliffordL

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and delicious food. Would recommend for a date or party
   

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5. H

   Heather

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on October 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing fish and shrimp tacos! Great dining experience!
   

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6. m

   mary

   New York City

   146 reviews

   vip
   5.0

   146 reviews

   Dined on September 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always fun, always great food but what makes Rocco’s great are the people. James was our server and he did everything you’d expect, but with more enthusiasm and humor and efficiency than we get elsewhere. Love this place!
   

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7. S

   Sweettea

   Charlotte

   111 reviews

   vip
   3.0

   111 reviews

   Dined on September 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Fun area in West Palm, service was very good, fresh guac was good - we got the mild (wasn't spicy at all - should have gone for the hot), the pork taco was good. the slow roasted chicken and chorizo were really dry - the toppings on it were good. we didnt care for those. will probably pass on going back
   

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   Rocco's Tacos and Tequila BarResponded on September 16, 2024

   Thank you for sharing your feedback! We're glad to hear that you enjoyed the fresh guacamole and the pork taco. However, we’re sorry to learn that the slow-roasted chicken and chorizo didn't meet your expectations. We appreciate your comments and will use them to improve our dishes. We hope you'll consider giving us another try in the future.
   

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8. MB

   MelissaB

   San Francisco

   4 reviews

   vip
   2.0

   4 reviews

   Dined on September 2, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Server was nice but completely forgot to put our food order in. After the manager and others walked by us for about 45 minutes we asked about our order. A man who seemed to be a manager and who has also walked by our table many times clearly seeing nothing but the empty drink glasses and appetizer plates never questioned or checked until we asked. Our server who again was kind and apologetic said he forgot that we ordered and as a result never put the order in (odd since we actually ordered with him). Personally, I was ok, he took accountability and mistakes happen. I felt it was more of a poor reflection of the manager who never came back to say anything or even offer a drink while we continued to wait.
   

   Rocco's Tacos and Tequila BarResponded on September 16, 2024

   Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you faced with your order and the lack of follow-up from our management. It's disappointing to learn that your experience was impacted by these factors. We're glad that your server took accountability, but it's clear that there were significant areas for improvement in overall service. We appreciate your feedback and will address these concerns with our team to ensure a better experience in the future. We hope you'll consider giving us another chance to provide the service and dining experience we strive for.
   

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9. G

   George

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on August 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food, service, and atmosphere. Our go to place.
   

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10. A

    Aaliyah

    West Palm Beach

    1 review

    5.0

    1 review

    Dined on August 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    It was a fantastic time and will be my go-to spot for birthdays or any occasion.
    

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