Roger Bar & Restaurant

Review summary

1. J

   Jose

   VIP

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Once we got seated the waiter came back like 5 times and we needed to order more. She the. Comes back just in time to tell us it’s last call.
   

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2. A

   Ana

   San Francisco

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 5

   Great atmosphere, food level is very low. Low quality.
   

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3. D

   Dan

   Denver

   2 reviews

   1.0

   2 reviews

   Dined on February 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Just really bad. A terrible experience. Bad food, bad service. Food was cold by the time it got to us. Waiting team was entirely incompetent and management seems to not care. Very expensive for garbage food
   

   Roger Bar & RestaurantResponded on February 27, 2025

   Dear Dan, We're sorry to hear that you had a negative experience with us. We take our quality of food and service very seriously, and we apologize for falling short in this area. We will investigate this further and take steps to improve our quality control processes to ensure this won't happen again in the future. Thank You!
   

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4. E

   Esmeralda

   San Francisco

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love this place! It was our first time and will be going back. We went on a Saturday there was live acrostic singer was a nice vibe. The place is very clean, elegant, service was excellent too. The food was delicious
   

   Roger Bar & RestaurantResponded on February 27, 2025

   Hi Esmeralda! Thank you for leaving us such an amazing review. We appreciate you!
   

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5. L

   Lindsay

   VIP

   San Francisco

   7 reviews

   1.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Went for "My Bloody Valentine Murder Mystery" special event. The murder mystery was incredibly boring and we left early but I suppose that's not the restaurant's fault. What WAS the restaurant's fault is that we paid >$100 each for some of the worst food we've ever eaten. It was obvious that because this was a large event, the food had been prepared MANY HOURS before. The salad was wilted, the shortrib was incredibly overcooked, dry and lukewarm, and we didn't even stay for dessert because it was just too disappointing.
   

   Roger Bar & RestaurantResponded on February 27, 2025

   Dear Lindsay, Thank you for taking the time to share your feedback regarding your recent experience at our event. We sincerely apologize for any disappointment you encountered, as it is always our goal to provide exceptional service and quality to all our guests. Your concerns are important to us, and we appreciate your understanding as we strive to improve our offerings. Please rest assured that we are reviewing this situation closely in order to prevent similar occurrences in the future. Thank you again and we once again truly apologize!
   

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6. P

   Paul

   Alabama

   6 reviews

   5.0

   6 reviews

   Dined on February 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Outstanding experience. First time to visit, was in the area for business. Would definitely dine there again.
   

   Roger Bar & RestaurantResponded on February 27, 2025

   Hi Paul. Thank you so much for rating us 5 stars. We appreciate you and can't wait to serve you again.
   

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7. E

   Eli

   VIP

   San Francisco

   16 reviews

   5.0

   16 reviews

   Dined on February 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food options and nice presentation. Portions a bit small for the price. Quick service even though they were full
   

   Roger Bar & RestaurantResponded on February 27, 2025

   Hi Eli! Thank you for rating us 5 stars. We appreciate you!
   

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8. M

   M .

   VIP

   Central Coast

   124 reviews

   5.0

   124 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is genuine service and hospitality. Not pretentious, nothing stuffy just pure genuine hospitality. What a fantastic place to stay and on 101 you can’t hear anything. They build a soundproof building. Amazing experience.
   

   Roger Bar & RestaurantResponded on February 27, 2025

   Hi M! Thank you so much for rating us 5 stars. We truly appreciate you. Thank You!
   

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9. S

   Susan

   San Francisco

   38 reviews

   5.0

   38 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great meal at Roger Bar! I love their weekend brunch, and it never disappoints. Friendly to food allergies, awesome service (the whole team is awesome!), and great food.
   

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   Roger Bar & RestaurantResponded on January 12, 2025

   Hi Susan! We wanted to say thank you for leaving us another awesome 5-star review. We truly appreciate you! Roger
   

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10. A

    Allie

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on January 1, 2025

    1. Overall 4
    2. Food 4
    3. Service 1
    4. Ambience 3

    Went for the NYE special dinner. The place was dressed up for the occasion and there was live music and a magician to help make the night a little extra special. Our server gave the impression that it was her first night on the job. We tried to be patient but she made several mistakes and each time we had a question she would have to consult someone else and it would take ~10 minutes to get an answer. At the end of the night after our last course we waited 30 minutes before asking for our bill, and after asking it took at least 15 minutes to receive it. Which unfortunately meant we were in the lot for over 3 hours by a few minutes and we had to pay $10 for parking. Overall, the food was good but due to the service I think the night was overly expensive and wouldn't repeat.
    

    Roger Bar & RestaurantResponded on January 12, 2025

    Hi Allie, we're sorry that your experience wasn't up-to-par especially when it came to service. We would love to make it up to you if you're planning on coming back again especially since you had to pay for parking which you shouldn't have. We again would like to sincerely apologize that we didn't give you the best service that you deserve. Roger
    

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