Roly's Bistro

Review summary

1. J

   Joyce

   Dublin

   6 reviews

   2.0

   6 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 4

   Vegetables were disappointing. Overcooked. Beef was delicious Service first class Won’t be going back though
   

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2. C

   Catherine

   Aberdeen

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Absolutely gorgeous food. Staff were friendly and helpful. Service was maybe slightly slow at times but the place was really busy and they were clearly working hard. Would definitely return if we're in Dublin again.
   

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3. c

   carol

   Dublin

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We booked early for Christmas Lunch in Roly's Bistro for a "big birthday" and completed the email confirmation a couple of days before the reservation. We attended on time but were shown into the Terrace Restaurant rather than the Bistro and given the Terrace lunch menu rather than the full Bistro menu. We queried the more limited menu but were told "That is the lunch menu" and asked to order. The food was good but we had not planned on "scampi & chips" for our Christmas lunch, we found lumps of garlic in the meal and overall the service was poor as we were left unattended several times. We rang to complain that evening but only got an answer from a barman and then a manager who saw we had booked the Bistro but could do nothing about it but promised to get a response the next day. There was no response the next day and when we called back were told that there was no management to respond but guaranteed a callback the next day. We finally got a callback the following day and an offer of a voucher. However, we declined and instead asked for a donation to charity. As the Bistro was not busy we assume they did not verify the booking either on arrival or when we queried the menu. Having said that the restaurant service was poor and the after sales customer service was terrible. Given that I had flown in from France and my friend had arranged a carer for an elderly parent for this celebration we were both bitterly disappointed.
   

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4. G

   Gerry

   Leinster

   2 reviews

   2.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Food and service were not what one would have expected. Not what previous experiences have been like. Overall very disappointing.
   

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5. C

   Cormac

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for our group Christmas gathering and atmosphere
   

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6. M

   Megan

   Waterford

   1 review

   4.0

   1 review

   Dined on December 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   What a delicious meal! We had a beautiful three course meal, the starters & mains were divine! The staff were fantastic and couldn’t have been more helpful!
   

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7. E

   Ed

   Dublin

   1 review

   1.0

   1 review

   Dined on December 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Given a dreadful table in a corner next to a coat rack. People constantly being intrusive collect and hanging coats etc. Food and service very average. Appreciate it's Christmas but this is simply not good enough. certainly won't book Roly's again in or around Christmas time.
   

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8. D

   Don

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my old staff (we have retired) to my favorite restaurant Rolys once again. They continually amaze me with the quality of the food and the friendly staff. Full marks to John and his team
   

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9. L

   Laura

   Dublin

   1 review

   3.0

   1 review

   Dined on December 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   The food was delicious but there was a very long wait between the starter and main course - I believe we were waiting close to 45 mins between courses and had to ask the waitress twice to see where our food was.
   

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10. N

    Nuala

    London

    6 reviews

    5.0

    6 reviews

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful service and food in a lovely space. Highly recommended.
    

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