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Rosa Negra - Cancún, Cancún, ROO

Rosa Negra - Cancún

4.5
4.5
4141 Reviews
MXN500 and over
Latin American

Make a reservation

2 people
7:00 PM
Booked 54 times today
Experiences are available.
  • Good for special occasions
  • Lively
  • Great for outdoor dining
RosaNegra Cancun by Grupo RosaNegra is a space that irradiates freedom, a tribute to Latin American cuisine inspired by countries such as Peru, Argentina, Colombia, Brazil and Mexico. Located in a stunning complex in the most exclusive area of Cancun's hotel zone, RosaNegra offers a fascinating culinary experience and incredible shows such as the Fire Show, sparklers and bongos live set

Additional information

  • Phone number
  • Price
    MXN500 and over
  • Cuisines
    Latin American, Meat, Seafood
  • Hours of operation
    Lunch Daily 1:00 pm–6:00 pm Dinner Daily 6:00 pm–3:00 am
  • Dress code
    Smart Casual
  • Parking details
    Valet Parking
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Marco Antonio Jiménez Velueta

Experiences

  • Champagne Special Experience at RosaNegra

    MX$4,540.00 per party

    Prepaid

    Multiple dates available
    Delight your partner with an unforgettable evening in a setting designed to celebrate love: A table on our terrace with a privileged view of the lagoon, thoughtfully prepared for the occasion. Romantic décor featuring rose petals and candlelight. A champagne bucket with a perfectly chilled bottle of Moët & Chandon Extra Brut, accompanied by glasses ready for your arrival. Surprise your loved one with a magical evening where every detail is designed to make them feel truly cherished.
    Champagne Special Experience at RosaNegra Photo

What 4,141 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.7Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Most Booked

  • Cancún

    Good for groups

  • Cancún

    Hot spot

  • Cancún

    Great for outdoor dining

  • Cancún

    Most Booked

Review summary

AI-generated from verified diner reviews
Rosa Negra - Cancún offers a vibrant dining experience with "exceptional service," "delicious food," and an "incredible atmosphere." Guests rave about the "amazing show" and lively ambiance, making it a top choice for celebrations. While some critique the pricing and service consistency, the "fire show" and "energetic vibe" are highlights.

4,141 Reviews
  1. Keon VIP

    Washington DC5 reviews

    5.0

    Dined 1 day ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Ambiance here is amazing if you want a show and a good time. This was my 3rd time here and the food was not as great as before but still was awesome. Highly recommend their steak and not so much the lobster this time.

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  2. OpenTable Diner

    Houston1 review

    4.0

    Dined 2 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Love it! Really a nice experience for couples and groups. Awesome views

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  3. OpenTable Diner

    Houston1 review

    3.0

    Dined 3 days ago

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 5
    Bitter sweet experience. Went there to celebrate my friend’s bday. Food was ok, I had the catch of the day and she had the shrimp risotto. First, they forgot her meal, and while I was waiting for hers, mine got cold. After complaining twice, they finally brought our food. We arrived at 7:45 and food was delivered close to 9:45. They forgot the drink my friend had ordered too. After dinner was over, the waitress brought her a single sparkle and we were confused for a bit since had observed that other customers celebrating bdays were brought several sparkles, with more waitresses making noise and even a piece of cake. We had to complain again and then couple minutes later, they brought her the cake with sparkles and all. We finally complained to the manager and they sent us two champagne glasses and waive the cost of one drink she had ordered and received about an hour later. The service was nothing but disappointment. However, by the end, they switched our server. This time, big difference! He offered to bring us to the next bar/restaurants that are connected through a bridge over the water. We had the opportunity to enter those facilities without paying admission. We needed up having a fantastic evening after that. I would probably give them a second chance. The ambience was great, good music, good show overall.
    Rosa Negra - CancúnResponded 3 days ago
    Thank you for taking some of your precious time to share your experience with us. We asure you we're going to be on top of your sugestions in order to improve. We hope we'll have the oportunity to acomplish your expectations in the near future. Best regards. The management

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  4. Verónica

    San Luis Potosi4 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an amazing time, staff was great, food is delicious! Overall great restaurant.
    Rosa Negra - CancúnResponded 4 days ago
    Dear Veronica, thank you for choosing Rosa Negra Cancun. We are delighted after reading your positive comment, and we hope to have the pleasure to welcome you again in a near future. It makes me proud to read your comments. Best regards. The management.

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  5. OpenTable Diner

    London3 reviews

    5.0

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5
    Create ambiance and food. Good service too. Very lively
    Rosa Negra - CancúnResponded 4 days ago
    Thank you for choosing Rosa Negra Cancun. We are delighted after reading your positive comment, and we hope to have the pleasure to welcome you again in a near future. It makes me proud to read your comments. Best regards. The management.

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  6. OpenTable Diner

    West Palm Beach1 review

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 5
    This place is very beautiful, but the experience I had was not so much. Service was quite slow, when restaurant was not busy, especially when I wanted to pay so I could leave. Ordered the mushroom risotto, was undercooked and crunchy , a friend ordered something advertised as crispy and came out steamed, had to change order and by the time the other item came out we all ate our food because we did not want cold food. Seems like their goal is to upsell the customer, and when you don’t purchase their most expensive items the service level decreases. Most of the time we were rushed into ordering, as the server would hover over and stay nearby watching us, but when it comes time for us to pay he is not the same he was before with his “attentiveness”. I am a server myself and the time it takes for a customer to wait to pay is crucial in food service. My least favorite part was the meat board they brought out and tried to sell to all of us. Also, the server should smile more, he seemed quite upset during the experience and I did not see one smile. I would go somewhere else.
    Rosa Negra - CancúnResponded 4 days ago
    Thank you for taking some of your precious time to share your experience with us. We asure you we're going to be on top of your sugestions in order to improve. We hope we'll have the oportunity to acomplish your expectations in the near future. Best regards. The management.

    1 person found this helpful

  7. OpenTable Diner VIP

    Austin1 review

    5.0

    Dined on March 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such a fun place for a celebration!! The food was also amazing.

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  8. OpenTable Diner

    New York City1 review

    4.0

    Dined on March 1, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    The food and experience was amazing but when it came to pay the bill. They weren’t satisfied with the tip and essentially was passive aggressive about giving a bigger tip. Which I refused of course. Other than that the service was excellent
    Rosa Negra - CancúnResponded on March 1, 2025
    Thank you for taking part of your valuable time to share your experience with us. We assure you that we will be aware of your suggestions in order to improve and we hope to have the pleasure to welcome you again in a near future. Best regards. The management

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  9. OpenTable Diner

    Chicago1 review

    1.0

    Dined on March 1, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Our recent dining experience at Rosa Negra in Cancún was profoundly disappointing, especially given the significance of the occasion—our daughter’s 28th birthday. From start to finish, the evening was marred by subpar service and a blatant disregard for our dietary preferences and cultural values. Service and Seating: Despite informing the restaurant of our special celebration, we were seated in a secluded corner, far from the main dining area. The promised “special seating” amounted to nothing more than a table adorned with wilted rose petals and a solitary candle. This isolation resulted in prolonged periods without server attention, contributing to the oversight of our side dishes. Food Quality and Preparation: The culinary missteps were numerous:     •    Missing Side Dishes: Our orders of mashed potatoes and asparagus never arrived.     •    Entrée Issues: The ribeye steaks were not cooked to the requested temperatures, reflecting a lack of attention to detail.     •    Salad Mishandling: We explicitly requested a Caesar salad without anchovies due to personal preferences. Not only did the salad arrive with anchovies, but upon raising the issue, the staff merely scraped them off, leaving remnants behind. Additionally, the salad was overdressed, causing the lettuce to become soggy and unappetizing. Cultural Insensitivity: As practicing Muslims, we abstain from alcohol. Despite communicating this clearly, the staff repeatedly offered us shots instead of addressing our concerns with the meal. This not only demonstrated a lack of cultural awareness but also a disregard for our comfort and beliefs. Management’s Response: When we voiced our dissatisfaction, management’s sole concession was to remove the charge for the mashed potatoes—a dish we never received. No further efforts were made to rectify the situation or acknowledge the multiple shortcomings of the evening. Lastly, they did not apply the down payment of $200+ USD made through open table. Horrendous

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  10. Emily

    New York City1 review

    5.0

    Dined on March 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved this place!!! Will def be returning before leaving my vacation!!

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FAQs

Rosa Negra - Cancún is rated 4.5 stars by 4141 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 54 times today
Experiences are available.
Google Map for Rosa Negra - Cancún

Av. Kukulcán KM 15, Zona Hotelera, Cancún, ROO 77500

Additional information

  • Phone number
  • Price
    MXN500 and over
  • Cuisines
    Latin American, Meat, Seafood
  • Hours of operation
    Lunch Daily 1:00 pm–6:00 pm Dinner Daily 6:00 pm–3:00 am
  • Dress code
    Smart Casual
  • Parking details
    Valet Parking
  • Payment options
    AMEX, Mastercard, Visa
  • Executive chef
    Marco Antonio Jiménez Velueta
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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