Royal Prime Steakhouse

Review summary

1. H

   Helena

   Las Vegas

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   The food was just average. Not comparable to similarly advertised restaurants. The best part of the meal was the House Salad. The best part of the evening was the very pleasant and attentive server, who provided exceptional service.
   

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2. J

   Jackie

   VIP

   Philadelphia

   6 reviews

   2.0

   6 reviews

   Dined on December 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Underwhelming. I can see the vision- just not sure that anyone cares about the execution.
   

   Royal Prime SteakhouseResponded 1 day ago

   Hi Jackie, It is regrettable that your experience did not meet your expectations. We would love an opportunity provide you an experience that reflects the high standards set for Royal Prime Steakhouse. Please reach out to Jana at 302-857-2200 we would like additional feedback. So we can grow and improve.
   

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3. P

   Pat

   Philadelphia

   20 reviews

   5.0

   20 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating a birthday, friends from MD joined us for dinner. Rib eye, filet mignon, grilled shrimp and bbq ribs we all excellent. Dessert was yummy too. Very happy. Tiara was our server. Excellent service, very sweet. She’s a keeper. I also love how they presented to table napkin. Nice!
   

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4. d

   dawn

   Philadelphia

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service from start to finish! Steaks were perfectly cooked. Mac and cheese was super cheesy and crepe brulee was sweet and savory. We'll definitely be going back!
   

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5. P

   Pete

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really excellent food. A little pricey. Dinner for my wife and me was $194.
   

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6. S

   Samantha

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   Food was not worth the price . Mac and cheese was room temp. Well done steak was pretty crispy and med well was well done. Server was very nice.
   

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7. K

   Keith

   VIP

   Baltimore

   22 reviews

   5.0

   22 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing server ! Amazing food !! Everything was perfect for my wife’s birthday!! ⭐️⭐️⭐️⭐️⭐️
   

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8. J

   Jennifer

   Richmond

   2 reviews

   3.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   I hate leaving bad reviews. But this place is not worth it. We eat at a lot high end steak houses and this one doesn’t even compare to the others. My husband ordered a 16oz ribeye and it was the skinniest ribeye we’ve ever seen. No way was it 16oz. I got the 8oz filet it was fine. The mashed potatoes were extremely DRY. I LITERALLY had to drink after every bite. My caprese was ok. I just don’t think we will come back.
   

   Royal Prime SteakhouseResponded on November 18, 2024

   Jennifer, Thank you for taking the time to review your experience with us! We cannot strive for better without having feedback (both good AND constructive). I will forward this to our kitchen manager and correct these issues immediately. I would love the opportunity to give you a better experience and will hopefully see you again at a time of your choosing. Sincerely, Jana General Manager
   

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9. K

   Kevin

   Philadelphia

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   This was my second time dining at this restaurant and both experiences fell way short of what I expected to a “high end” restaurant. The first time I got the filet mignon the way tough and not very flavorful. The butter served for my baked potato was frozen solid. This time I got the ribs which was very good but yet again the butter for my potato was frozen solid. The bread was crumbly and tasty stale.
   

   Royal Prime SteakhouseResponded on November 18, 2024

   Kevin, We appreciate you taking the time to write us a review and give feedback. Although the news about the ribs being "very good" is a positive, I will most certainly follow up with our chef about the concerns of the frozen butter, and make sure the bread that we have delivered daily is coming in as fresh. Thank you for helping us offer a better experience to our guests, Jana
   

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10. R

    Roy

    Richmond

    18 reviews

    5.0

    18 reviews

    Dined on November 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Absolutely wonderful. It was my husbands birthday weekend. They gave him a big little cake that was delicious. The food was excellent. Our server Michele was very good! I love this place. Can’t wait to go back
    

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