Rusty Pelican - Miami

Review summary

1. O

   Oscar

   Miami

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Service was not as expected needs to improved to be better
   

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2. RA

   RACdine

   Miami

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   Dinning at the Rusty Pelican was enjoyable and the food was well-prepared. All the food came at the appropriate time with no much of a delay. The service was good and noted the staff was well trained. The views were spectacular and remarkable. The only complaint I have is the noise level of the music in the inside of the restaurant. It was excessive and very loud. I could not communicate with the waiter. When asked if it could be turned down, the waiter came back stating that this is the way the manage like it (sic) and it would not lower the volume. The music was more appropriate for a bar than a restaurant and made my party unconformable to dine. Along the subject of noise, A large group of people were raising a ruckus with screaming and yelling. Once again, the staff sis nothing to manage this. If I am paying good money for food and service, I expect to enjoy it in tranquility. The policy for this should be revisited and addressed. It was a wonderful place to enjoy the total atmosphere but without the distractions.
   

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3. C

   Cindy

   Miami

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I went during brunch time to celebrate a birthday and despite being a large table we received very speedy, efficient, and great service from both Thomas & Darwin. Their food and drinks were delicious and the view is just spectacular. We are already planning our next visit real soon.
   

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4. D

   Damani

   Los Angeles

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Experience was perfect. The only issue was I put a birthday note in my reservation for my Mom’s 75th. The host at the front desk acknowledged that they saw it but no birthday anything at our table or during our experience. Other than that everything was great. Waitress was entertaining, food was great, view and ambience was perfect.
   

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5. D

   Daniel

   VIP

   Montreal

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. It was a throughly enjoyable experience from start to finish. The view of Miami was breathtaking. Our only suggestion would be having items on the menu that could be identified as gluten free. We had to send our waiter back and forth to the kitchen to understand our options. He was very patient and helpful. Some gluten free bread would also add a nice touch.
   

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6. L

   Luisa

   VIP

   Fort Lauderdale

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Not great. All the seafood taste like old bay. Very mediocre.
   

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7. W

   Wendy

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unparalleled views! Wasn’t expecting the food to be good, but it was fantastic. The only negative is that they charge a $9 fee for parking. Wish we had known-we saw many people walking from the marina parking lot as we were leaving.
   

   Rusty Pelican - MiamiResponded 1 day ago

   Thanks for visiting us, Wendy! We're thrilled to hear that you enjoyed the spectacular views of Miami from our outdoor seating area. It's fantastic to know that you found our food fantastic as well! We appreciate your feedback regarding the parking fee. We strive to provide a seamless experience for our guests and your comment helps us do just that. We hope to see you again soon at Rusty Pelican - Miami!
   

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8. M

   Mohammed

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Ambiance and views of the city skyline were terrific. Serving staff was good. Food was very mediocre. Ordered tomahawk steak and lobster tail priced at $250, thinking it would be very sizable steak and lobster. Both were very small and tasted average. Shrimp that came with the dish were not fresh. Really need to improve food quality to command that type of pricing.
   

   Rusty Pelican - MiamiResponded 1 day ago

   Hi Mohammed, We're glad to hear that you enjoyed the ambiance and views of the city skyline at Rusty Pelican - Miami. We're sorry to hear that you found our food to be mediocre. We take all feedback seriously and will use your comments to improve. We're always striving to provide our guests with exceptional food and service. We hope to have the opportunity to serve you better in the future. Best, The Management Team
   

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9. K

   Kevin and Andrea

   Milwaukee

   14 reviews

   5.0

   14 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service staff was extremely friendly. Food was brought out quickly and the taste was very good. We had the crab cakes for starters and the lobster panini which was excellent. Highly recommend
   

   Rusty Pelican - MiamiResponded 1 day ago

   Hi Kevin and Andrea, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your dining experience at Rusty Pelican - Miami. It's wonderful to know that our team's friendliness and quick service made a positive impression on you. We're also glad that you enjoyed our crab cakes and lobster panini. Your recommendation means a lot to us. We look forward to welcoming you back soon.
   

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10. N

    Nicolas

    Miami

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Très bonne table. La vue sur la Skyline est magnifique. Service parfait. Les plats sont très très copieux pour des Français 😁, particulièrement les plats signatures pour 2 (on peut manger à 3 ou 4 dessus). Les enfants aussi sont respectés avec des très belles et bonnes assiettes. C’est beaucoup trop rare.
    

    Rusty Pelican - MiamiResponded 1 day ago

    Dear Guest, thank you for taking your time to conduct such a well thought review! We definitely appreciate your thoughtfulness. We are happy to hear that our staff delivered such delightful service! We hope to see you soon here at Rusty Pelican Miami!
    

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