Saison Cellar & Wine Bar

Review summary

1. L

   Liz

   San Francisco

   2 reviews

   vip
   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I made a reservation in advance for 5:45pm and I got notice to confirm my reservation which I did confirm. We showed up at 5:40 and no one greeted us, and it was hard to talk to anyone to ask about our reservation. When we spoke to someone and asked about our reservation; they said they were working on it. We then stood at the bar, and no one handed us menus or asked us if we wanted to order a drink. Finally, at 6:10 we got a server to talk to us; give us a menu and order a drink. They then said they are trying to get us our table and that he only worked there one day a week, and it was not his area to figure out our table. Around 6:25 a manager came over to mention they were trying to get us our table and could he offer us some French fries. Around 6:40 we were finally seated at a table and then were able to order some food and drinks. No one wanted to deal with us or even acknowledge we were there. It is not a good reflection on Saison and was quite disappointing. I took my staff out for the evening, and we are in customer service, and I would give this staff a minus; truly sad that you put 18% on for gratuity.
   

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2. M

   Margot

   San Francisco

   48 reviews

   vip
   3.0

   48 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were somewhat disappointed on the food. We've been to Saison (the restaurant down the street) and loved it so we had high expectations. The $1 Happy Hour Oysters and fries were excellent. However the Pommes Dauphine had no taste and were room temperature at best. If there was cheese there, we sure didn't taste it. Also the Pate was extremely cold - could have used a bit more of room temperature. The champagne selection (Happy Hour) by the glass could have been expanded. A rose brut and Dom Perignon were the only two choices. Would have been nice to also have had a brut less expensive than the Dom. The bread, butter and radishes (marinated) were loved by some but not all in our group. Other than the Champagne comment above, I thought the wine list was good. We had to flag our server down a few times and she did offer some guidance when asked but didn't suggest anything on her own. To be honest, for the cost and the experience, I don't think any of us will be back.
   

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3. S

   Sean

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   wonderful oysters biggest oyster ive seen in happy hour
   

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4. L

   Lauren

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best wine bar in SF! Flights and wines by the glass are extraordinary - Dom Perignon and Chateau d’Yquem anyone?? Who does that? Mark Bright does! Highly recommend. Also amazing croques and house made charcuterie
   

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5. M

   Megan

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Loved every second of it. Service and food were exceptional
   

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6. S

   Shannon

   San Francisco

   13 reviews

   2.0

   13 reviews

   Dined on November 2, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   From the moment we walked up we new it was going to be bad. We arrived 5 minutes prior to opening and were told we had to wait. This was after standing at the door while the manger was sitting at the bar. The food was just ok we expected much more. The wine was ok but nothing exceptional. Service was at a 2 at best. For all the hype definitely not worth going.
   

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7. G

   George

   San Francisco

   10 reviews

   vip
   5.0

   10 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service . Lots of quirky fun on the menu. Great wine choices It's rare to get such a casual vibe at a place this serious about its wine and food.
   

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8. A

   Alvin

   Baltimore

   1 review

   vip
   4.0

   1 review

   Dined on October 19, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   There was a worm in my oysters, otherwise the food was good.
   

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9. L

   Lindsay

   Central Coast

   2 reviews

   3.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   It’s a small space but with our reservation we were seated immediately. Our server came over quickly and got us started. Things drastically slowed down from there. We ordered butter to start and that was super quick and delicious. Next we asked for the Kaluga Caviar and it took a solid 15-20 minutes to be delivered. Me and my dining partner both had empty wine glasses for most of this wait time. Our server came back and got us refreshed on wine and took our cheese and charcuterie order. The charcuterie portion never arrived to the table and by the time we finished the cheese and wine another person came to clear the plates and dropped the check. Thankfully the charcuterie was not charged to us so maybe our server didn’t hear us for that part of the order. But, obviously they wanted us out to be able to seat the next group. We would have continued to order if they had asked but upon the check being delivered we decided to go elsewhere.
   

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10. L

    Le

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    An absolute delightful experience!!! Popped by with gfs and had a wonderful time! The chef, Anne, did an amazing job with the oysters and Indy was a gentleman! Can’t wait to return!
    

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