San Laurel

Review summary

1. J

   Julie

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We visited the San Laurel for the Thanksgiving experience. We were so pleased they could accommodate our 24 hour notice. Our table was outside on the 10th floor with a gorgeous view of the city lights and neighboring Disney Concert Hall. They provided blankets and a heat lamp to add to the cozy ambiance! The service was impeccable and food and wine pairings were spot on. Each course was a delight to our taste buds. Would highly recommend this restaurant .
   

   San LaurelResponded today

   Hello, Julie Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your Thanksgiving experience at San Laurel. It's wonderful to know that we could accommodate your request for a 24-hour notice and that our service was impeccable. We're also glad to hear that you enjoyed our food and wine pairings. We strive to provide a cozy and memorable dining experience for all our guests, and it's heartening to know we succeeded. We appreciate your recommendation and look forward to welcoming you back for more delightful courses in the future! Best wishes, Management Team - San Laurel
   

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2. N

   Natalia

   San Diego

   23 reviews

   vip
   3.0

   23 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   ¡Claro! Aquí tienes la traducción: The place is well-located and nice, but the menu is limited, not exceptional, and overpriced. We tried the ribeye, which was very average, some prawns, Iberian ham, and the mac & cheese. I think the best things were the bread and the Iberian ham. I wouldn’t go back to eat there.
   

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   San LaurelResponded today

   Hello Natalia, Thank you for taking the time to share your experience at San Laurel. We're glad to hear that you found our location nice and our service efficient. We apologize if our menu did not meet your expectations, as we strive to provide an exceptional dining experience for all our guests. Your feedback about the ribeye and Jamon Iberico is appreciated and will be taken into consideration as we continuously work on improving our menu. We hope you'll give us another chance to impress you with our offerings. Best regards, Management Team - San Laurel
   

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3. J

   Janice

   Los Angeles

   6 reviews

   vip
   4.0

   6 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The portion if certain dishes r small. The menu selection is quite limited. A couple of our favorites r no longer on the menu...
   

   San LaurelResponded today

   Hello, Janice We're glad to hear that you enjoyed our food at San Laurel. We understand your concern about the portion sizes and menu selection. We strive to keep our menu varied and exciting while still offering our favorites. We appreciate your feedback and will certainly take it into consideration as we continuously review and evolve our offerings. We hope to see you again soon! Warm regards, Mangement Team - San Laurel
   

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4. S

   Steven

   Los Angeles

   10 reviews

   4.0

   10 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was great...biggest issues were with the wine service. First we ordered a sparkling wine and was served in a general wine glass that didn't keep the effervescence within the glass. 2nd the serving was not correct after presenting the wine and pouring the sample to the guest who ordered then filled that same glass instead of pouring rest of table starting with the ladies then men and then returning to the host to top up. 2nd should have asked if party was going to one of the performances across the street...at end of the meal server disappeared and it was hard to get check and settle..with a location across from multiple performance venues that info is important to pace meal and get guests out in good order
   

   San LaurelResponded today

   Hello, Steven Thank you for your feedback. We're glad you enjoyed our food at San Laurel. We apologize for the wine service issues you encountered. We appreciate your input on our wine glass and performance information. We're always working to improve our guests' experiences. We hope to see you again soon. Best, Management Team - San Laurel
   

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5. G

   George

   Los Angeles

   17 reviews

   vip
   5.0

   17 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   At breakfast I had the best congee I ever had in the United States at San Laurel. The ingredients were spectacular. Home made dried pork hash was made from jamon iberico and their XO sauce was also homemade by the chef. I shall order congee for breakfast every time I stay at Conrad Downtown LA.
   

   San LaurelResponded today

   Hi George, We're thrilled to hear that you enjoyed your breakfast at San Laurel and found our congee to be the best you've ever had. It's wonderful to know that our homemade pork hash and XO sauce added to your dining experience. We strive to provide our guests with the best, and your kind words are a testament to our efforts. We look forward to your next visit, and we promise to keep up the good work you've enjoyed so far. Best, Management Team - San Laurel
   

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6. D

   Don

   Portland

   1 review

   5.0

   1 review

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fantastic dinner after a matinee opera and it was the perfect way to cap off a lovely day and night
   

   San LaurelResponded today

   Hello Don, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed your dinner after a matinee opera and that it made your day and night complete. We always strive to create memorable experiences for our guests and your feedback tells us we're on the right track. We appreciate your feedback on the value and we're always working to improve. We look forward to welcoming you back to San Laurel soon! Warm regards, Management Team - San Laurel
   

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7. I

   Irene

   Los Angeles

   33 reviews

   5.0

   33 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There is nothing to fault in this dining experience. Each element serves to enhance the other. We decided that it makes no difference what we order. Everything on the menu is delicious, unique, and surprising. Staff is wonderful. And the location is perfect for the Disney, the Broad, and the Music Center. An absolute winner.
   

   San LaurelResponded today

   Hi Irene, We're overjoyed to hear that you had a fantastic dining experience at San Laurel! It's wonderful to know that our unique menu, delightful food, and wonderful staff all contributed to your memorable visit. It's also great to hear that you enjoyed the location - perfect for the Disney, Broad, and Music Center. We strive to make every dining experience unique and surprising, and your feedback lets us know we're on the right track. Thank you for taking the time to leave such a glowing review. We look forward to welcoming you back soon! Best wishes, Management Team - San laurel
   

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8. A

   Alisha

   San Diego

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was fantastic. We had a reservation for 4 couples and we all arrived earlier than our reservation. They accommodated us and sat us as soon as we got there. The waiter accommodated everyone’s individual needs, clearly explained the menu items, and checked on us throughout the evening to ensure we had everything. The food was delicious and came out to our table as soon as it was ready. The cocktails were great. Presentation, ambience, and service were excellent. Only my partner and I had visited San Laurel before. For everyone else, it was their first time, and they were absolutely impressed!
   

   San LaurelResponded today

   Hello Alisha, We're thrilled to hear that you and your partner had a fantastic experience at San Laurel. We take pride in our attentive service and it's great to know that it met your expectations. We're also glad that everyone else was impressed and their first visit was memorable. We look forward to welcoming you back for another excellent dining experience. P.S. - The Hiramasa Crudo is a favorite. Warm regards, Management Team - San Laurel
   

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9. C

   CALLEY

   Philadelphia

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was lovely! Food was delicious and patio was beautiful.
   

   San LaurelResponded today

   Hello Calley, Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at San Laurel. It's wonderful to know that our food and the patio's beauty added to your experience. We're also glad to see that our service met your expectations. We strive to provide a 5-star experience for all our guests. We look forward to welcoming you back soon! Warm regards, Management Team - San Laurel
   

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10. G

    Geo2014

    Los Angeles

    23 reviews

    vip
    5.0

    23 reviews

    Dined on November 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service ! Food was delicious ! Cruz my server was magnificent!
    

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    San LaurelResponded on November 16, 2024

    Thanks for the feedback, Geo2014! We're thrilled to hear that you enjoyed our food and service (Cruz) at San Laurel. It's always a pleasure to serve our guests and we're glad we could meet your expectations. We appreciate your high ratings and look forward to welcoming you back soon! Thank you, Management Team - San Laurel
    

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