San Laurel

Review summary

1. J

   John and Kathleen VIP

   Los Angeles24 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite “go to” restaurant when downtown and meeting friends for shows. Food is superb and all of the staff are great, exceptional, thoughtful…and they remember us!! Always a memorable experience.
   

   San LaurelResponded 1 day ago

   Hello John and Kathleen, Thank you for your wonderful review! We're thrilled to hear that San Laurel is your favorite spot when you're downtown and looking to grab a meal. It's great to know that our food and staff are consistently meeting your expectations. We always aim to make every visit memorable and we're glad we could make your experiences exceptional. We look forward to serving you again soon! Warm regards, Management Team -San Laurel
   

   Is this helpful?

2. T

   TOMOKAZU

   Los Angeles2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   クラムチャウダーが美味しかった。パンも美味しく、全般的に安心感があります。 サービスもよく、気持ちよくランチが食べれました。
   

   • 

   Is this helpful?

3. L

   Leslie VIP

   Central Coast28 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Duck and Lamb dishes were wonderful. It’s expensive here so would come for special occasions. Also convenient for both Music Center and Disney Hall events.
   

   San LaurelResponded 4 days ago

   Hello Leslie, Thank you for your kind words and for choosing San Laurel for your special occasions. We're thrilled to hear that you enjoyed our Duck and Lamb dishes and that they were a useful addition to your dining experience. We understand that our prices might be on the higher side, but we're glad that they were worth it for the variety and quality of our offerings. We look forward to welcoming you back for your next special occasion or for our other events at the Music Center and Disney Hall. Warm regards, San Laurel Management
   

   Is this helpful?

4. A

   Alex

   Cleveland1 review

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   San Laurel is a true gem in downtown LA. The ambiance is modern and elegant, with a stunning view and thoughtful design. The food—wow. Every dish is beautifully presented and bursting with flavor, perfectly blending Spanish influences with California freshness. The service is warm, attentive, and professional, making the entire dining experience feel elevated yet welcoming. A must-visit for anyone who appreciates fine dining with a creative twist.
   

   San LaurelResponded 1 day ago

   Hello Alex, We're thrilled to hear that you enjoyed your visit to San Laurel! It's wonderful to know that our ambiance, view, and food all contributed to your exceptional experience. We're particularly pleased that our diverse Spanish influences and California freshness were to your liking. Your kind words about our attentive and professional service are greatly appreciated. We strive to make every dining experience a memorable one and it's heartening to know we succeeded. Thank you for your kind words and for taking the time to share your experience. We look forward to welcoming you back soon! Best regards, Management Team - San Laurel
   

   Is this helpful?

5. T

   Treva

   London6 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great. We enjoyed our meal tremendously. We were especially pleased that they never tried to push more and didn’t make any fuss about sharing.
   

   Is this helpful?

6. J

   Judith VIP

   Los Angeles107 reviews

   5.0

   Dined on March 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a confusion in the front check- in - all was absolutely perfect From The food - to to the wine curated from best of servers - Alex !- Twas a perfect celebration anniversary 🎈
   

   San LaurelResponded 4 days ago

   Hi Judith, We're delighted to hear that you had a perfect celebration anniversary at San Laurel! It's fantastic to know that Alex's curation of wine and food made your visit memorable. We also appreciate your feedback on the check-in, and we'll strive to improve that aspect of our service. We're glad you enjoyed your food, and we hope to see you again soon! Best, The Management Team
   

   Is this helpful?

7. L

   Linda VIP

   Los Angeles10 reviews

   1.0

   Dined on March 20, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Am disappointed with my experience here because I was looking for a new favorite after Otium and Agua Viva closed. The first thing I did upon arrival was inform my server that I had show tickets and limited time. I was advised on how long entrees would take and decided to order before my friend arrived to ensure we would have time to eat at a comfortable pace. My first issue was with the salad. I was told it was considered a tapa size, so I ordered 2. It was not “tapa” size. It could have been easily shared. Then I started noticing that tables seated after me were receiving their food orders while my friend and I were still waiting. It was hard getting any server’s attention to ask about our food. By the time our first entree and side dish arrived we had only 15 min before we had to leave. I was told many orders were put in at the same time which is why our food was delayed. I don’t believe our server. I think she did not put our order in right away because the restaurant was not very full when I ordered. I just asked for the bill. We took a few bites then had everything packed up. The manager came by and said he would “do something for us”. He took 10% off the tab which paid for the tax. We didn’t have any time to really complain. We also didn’t have any time to use the restroom before the show. We rushed over and sat w our expensive dinner under our seat. I can’t say much for the food because most it was eaten a day later, which makes it not worth the money I spent for it. In hindsight I should have just cancelled everything, paid for the salad, and bought a sandwich at the venue.
   

   • 

   San LaurelResponded on March 22, 2025

   Hi Linda, We're truly sorry to hear about your experience at San Laurel. We take pride in providing a comfortable dining experience and it's clear we didn't meet those expectations. We apologize for the confusion regarding your order and the delay in your food. We strive for attentive service and it's clear we fell short in your case. We appreciate your feedback and we'll use it to improve our service. We hope you'll give us another chance to make it right. Warm Regards, Management Team - San Laurel
   

   2 people found this helpful

8. L

   Lenore

   Los Angeles11 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We got off to a very rough start! We texted the restaurant to inform them , due to CRAZY LA traffic, we were going to be approximately 20 minutes late for our reservation. The response was very off putting. We were told that the 10 minute grace period would be strictly enforced and we would be marked as a no show and put on a waiting list. We arrived in fact 16 minutes late for our 5 o clock reservation. The hostess remained firm in adhering to the policy and was unhelpful and negative. I prevailed upon her to see what she could do. Hesitating to be helpful was unacceptable and there’s a serious issue with training to make guests feel welcome. A second hostess did in fact say that she could make it work, acting as if a big gift was being given. Fortunately the food was so spectacular it made up for a truly inhospitable start. Another issue is the staffing for the bar. We ordered 3 cocktails. After quite a long wait only 2 showed up. Another ten minutes at least went by for us to be informed that there was an issue with one if the ingredients in the third cocktail. The server did agree to comp the drink. The hostess issue and bar service prevent me from giving an overall good review despite the fabulous food and beautiful setting and view.
   

   Is this helpful?

9. OT

   OpenTable Diner

   Chicago1 review

   1.0

   Dined on March 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   It may not be my taste so I can't really give it a higher rating. All the dishes were extremely small, so that two people spent more than $300, just like eating an appetizer
   

   Is this helpful?

10. OT

    OpenTable Diner

    Los Angeles1 review

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Our server, Johny was amazing. They close their kitchen at 2 PM promptly so you have to order prior to that time.
    

    Is this helpful?