Santaella

Review summary

1. D

   Darilynn

   Austin

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Beautiful restaurant and ambience. Extremely expensive for the food provided. Overpriced for typical Puerto Rican food available at many places for much less in Old San Juan. Was underwhelmed by the experience. Paid over 1,000 for an evening that could have cost less than $200.00 alt El Jibarito in Old San Juan.
   

   Is this helpful?

   Report
2. C

   Cristina

   VIP

   Miami

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best meal we have ever had. The food was exquisite, the service was excellent, the ambiance was romantic and the acoustics were great. The dishes are well thought out and balanced, a work of art. 10/10 recommend.
   

   Is this helpful?

   Report
3. g

   glori

   VIP

   Caribbean

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always Santaella is a never miss . The food , service and ambiance spectacular! ,
   

   SantaellaResponded 3 days ago

   We adore you to the moon and back! At Santaella, our goal is to consistently provide spectacular food, exceptional service, and an ambiance that feels unforgettable. 🌟❤️ | ¡Te adoramos hasta la luna y de regreso! En Santaella, nuestro objetivo es ofrecer siempre comida espectacular, un servicio excepcional y una atmósfera inolvidable. 🌟❤️ xoxo
   

   Is this helpful?

   Report
4. G

   Georganna

   San Francisco

   46 reviews

   5.0

   46 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The restaurant was amazing. The food was great. Especially the appetizers. We had ceviche and foie gras. The foie gras was the best we ever had. We sat at the bar and the service was excellent even though the restaurant was very busy. The host was a little arrogant. We arrived early and he said they were booked except for the large tables and he wouldn’t seat two at a table for 4. Our reservation was for the bar, which was empty, so I asked why we couldn’t sit there. He responded, yes, any seat at the bar is fine. We sat at the end and ordered drinks. The host came over and rudely said we had to move because a regular customer was coming and she liked these seats. We didn’t mind moving but didn’t like his rude attitude.
   

   Is this helpful?

   Report
5. J

   José

   London

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Overrated. Very normal food Good selection of wines
   

   Is this helpful?

   Report
6. C

   Celeste

   VIP

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything we had was wonderful and thoughtful from the food to the cocktails. Our server gave us great recommendations and was very polite. I was here 10 years ago and the food is still as excellent as it was the first time. Bravo!
   

   Is this helpful?

   Report
7. S

   Steven

   VIP

   New York City

   22 reviews

   5.0

   22 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place great food. Everyone working there was great. There is no better place to eat in San Juan
   

   Is this helpful?

   Report
8. M

   Michael

   VIP

   New York City

   41 reviews

   5.0

   41 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our family tradition for our fancy meal in San Juan. Service is outstanding, food is excellent and we are happy to keep coming back. The dessert specials were especially great.
   

   Is this helpful?

   Report
9. G

   Gary

   VIP

   Philadelphia

   2 reviews

   3.0

   2 reviews

   Dined on December 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   It operates under a different name on Sunday nights with a variant of the menu posted. Food was fine. The margarita was great. But it wasn’t quite the restaurant we thought we had booked.
   

   • 

   Is this helpful?

   Report
10. M

    Melanie

    Charleston

    13 reviews

    4.0

    13 reviews

    Dined on December 22, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    We are visiting from the states and was given the recommendation to try Santaella. I made the reservation on Open Table, but when we arrived we discovered the reservation was not for Santaella. It was for Azotea. We were disappointed to see we couldn’t get the food options we had seen on the Santaella menu. I wish there was a distinguishing feature to tell us that. Overall the food and service were great. Our disappointment was from the switch up of restaurants. Maybe locals know but as travelers we didn’t.
    

    Is this helpful?

    Report