Santucci's - Ventnor City

Review summary

1. G

   Genevieve

   Philadelphia

   19 reviews

   5.0

   19 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the best place we could have chosen for our group of 17 adults and 5 children! The waitress/bartender, Shana, was so accommodating. The kids had fun, the food was good, and we all really enjoyed ourselves. Highly recommended for a good, fun, casual place to eat!
   

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2. OT

   OpenTable Diner

   New York City

   1 review

   2.0

   1 review

   Dined on August 16, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Perhaps I ordered wrong. The Ceasar salad was so garlicky, I could not eat it. The maragarita pizza was very good. The short ribs appetizer was good too. They were very short staffed and I felt for our server. She was lovely. The lemon cake was frozen and stale. Husband had the Oreo cheesecake and that was delish. The live music was enjoyable
   

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3. N

   Nirah

   Atlantic City

   6 reviews

   5.0

   6 reviews

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were amazing! They have great prices for everything, but it’s a more up beat spot and family oriented. live band.
   

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4. M

   Marie

   Caribbean

   17 reviews

   vip
   1.0

   17 reviews

   Dined on August 3, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   First my reservation specifically said no high top 2 small kids. They had a high top for us. Then we Waited 25 minutes before i had to go find someone to wait on us. (10 of us) Then we got no silver, or napkins. I had to get up and ask. We ordered 3 pizzas pasta wings etc. no plates i had to go ask. I went to the manager who was just walking in the place. Other than the waitress apologizing when she dropped the bill. No one came to the table. Worst service ever. Won't go back. It was so aggravating to all of us. Bathrooms were dirty and a whole in the wall you could see through.
   

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5. OT

   OpenTable Diner

   Baltimore

   1 review

   5.0

   1 review

   Dined on July 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Had a wonderful server, Ava. Very friendly and our food came on time. Food was good and portions were very large. Pleasant experience. Kathie
   

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6. OT

   OpenTable Diner

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined on July 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Seated on time for our 7:30 reservation. Place wasn’t overly crowded. Waitress was fine. Only issue was with the food wait time. One entree took just under two hours later to make it out to us. Which was about an hour after the rest of the food came. No explanation, manager check in visit, nothing. Just the waitress apologizing and saying “it’s coming now” over and over. Eventually she stopped even coming because she knew how ridiculous it looked. Can’t return after that level of incompetence. So is the answer to what took so long for one simple pasta entree just that you hire stupid people?
   

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7. A

   Andrew

   Philadelphia

   17 reviews

   3.0

   17 reviews

   Dined on July 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The service is incredibly slow. Staff is not well trained and it feels like pulling teeth to get what you ordered. Order 6 wings they bring 5, order draft beer they being can, say appetizers first everything comes at the same time. With that said pizza is great and rooftop live music is the reason to go.
   

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8. ES

   ElizabethS

   San Francisco

   1 review

   1.0

   1 review

   Dined on July 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Wasn't even able to eat there. Upon arrival the downstairs restaurant was dark, no lights on with a couple people eating pizza out of cardboard boxes. No staff in site. Went upstairs, no hostess stand. Found the server stand where they get silverware and stuff and told one of the servers we had a reservation. She looked confused. She said she'll have to see if she has a table. I said where should we wait. She instructed us to go back downstairs. Once downstairs we found a young man in the inside, we explained again we had a reservation, he told us to go upstairs, and this back and forth went on. Needless to say no one ever came and got us again for that table and we left. Horrible business. They need to be taken off open table.
   

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9. LM

   LuisM

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on June 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Julianna (Gigi) was extremely helpful with our 8 year old.
   

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10. AF

    AmyF

    London

    1 review

    1.0

    1 review

    Dined on May 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    It was a busy holiday weekend which I understand but the staff was rude and they messed up all the orders. Maybe they should take less reservations if they can’t handle a full house. They were unapologetic.
    

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