Sapphire Creek Winery & Gardens

Review summary

1. B

   Bill VIP

   Cleveland1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service and food. Beautiful place and gardens!
   

   Sapphire Creek Winery & GardensResponded today

   Bill, Thank you for the kind words! We are so happy to hear you enjoyed our beautiful grounds, we look forward to seeing you again :) Kind Regards, Cheyenne General Manager
   

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2. J

   John

   Cleveland10 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very enjoyable experience at Sapphire Creek celebrating my wife’s birthday. The service and food were excellent. It’s a beautiful space in a beautiful setting. A little bit far from us, but we wouldn’t hesitate to go back!
   

   Sapphire Creek Winery & GardensResponded today

   John, Thank you for celebrating your wife’s birthday with us! We’re so happy to hear that you enjoyed the service, food, and the beautiful setting. We truly appreciate you making the journey, and we’d love to welcome you back anytime—whether for another celebration or just a relaxing visit. Thanks again for your kind words! Kind Regards, Cheyenne General Manager
   

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3. OT

   OpenTable Diner

   Cleveland1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time to this amazing winery. From start to finish we had a great experience. Our server MJ was friendly, knowledgeable and simply wonderful. All of our food was delicious and the different wines we each had were very good. Beautiful place, warm evening and the doors were open for a taste of summer. We can’t wait to come back and enjoy this gem again.
   

   Sapphire Creek Winery & GardensResponded today

   Thank you for your kind review! We're thrilled to hear that you had such a wonderful first visit and that MJ made your experience even better. It sounds like the perfect evening with great food, wine, and a beautiful atmosphere. We can't wait to welcome you back and give you another memorable experience! Cheers! Cheyenne General Manager
   

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4. OT

   OpenTable Diner

   Cleveland3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit. The atmosphere is relaxing and beautiful. Our server, Brenna, was fantastic! She was very attentive, helpful and kind. The food was delicious and well presented. We will definitely be back and plan to bring family and friends. Truly a hidden gem!
   

   Sapphire Creek Winery & GardensResponded today

   Thank you for sharing your experience! We’re so glad to hear you enjoyed the atmosphere, food, and service, especially from Brenna. It's wonderful to know you plan to return and bring your family and friends—what a great compliment! We can’t wait to welcome you back and continue providing you with a fantastic experience. Thank you for discovering our hidden gem! Kind Regards, Cheyenne General Manager
   

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5. S

   Sarah

   Cleveland3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as always. The food is always delicious and the service is always great :)
   

   Sapphire Creek Winery & GardensResponded today

   Sarah, Thank you for the continued support and kind words! We're so happy to hear that you consistently enjoy the food and service. We look forward to welcoming you back again soon! Cheers! Cheyenne General Manager
   

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6. OT

   OpenTable Diner

   Cleveland1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   We did the movie event. Movie was great. We saw twister, service was decent. Popcorn was minimal and stale. Food was good. Ambience was very beautiful, can’t wait to visit in the summer.
   

   Sapphire Creek Winery & GardensResponded today

   Thank you for sharing your experience! We’re glad you enjoyed the movie and the food, and we appreciate your feedback about the popcorn and service - We’ll be sure to look into improving those areas. It’s great to hear that you loved the ambiance, and we can’t wait to welcome you back in the summer to enjoy it even more! Thanks again for your comments! Kind Regards, Cheyenne General Manager
   

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7. S

   Shane

   Cleveland2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere and scenery was incredible. The food was well worth the price. Definitely will return when the weather allows all of the outdoor fountains and scenery to be enjoyed. Anybody that lives in the area or even needing to drive a ways, should definitely make an effort to try the Brunch or anything else served here.
   

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   Sapphire Creek Winery & GardensResponded today

   Shane, thank you for the wonderful review! We're so glad you enjoyed the atmosphere, scenery, and food. It’s great to hear that you’re looking forward to experiencing the gardens when the weather allows. We truly appreciate your recommendation and can’t wait to welcome you back for brunch or any of our other offerings - Thank you for visiting, we hope to see you again soon :) Kind Regards, Cheyenne General Manager
   

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8. H

   Henry

   Las Vegas1 review

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   The lobster tater tots were the best part of the meal. Jen A was our server and the lack of service was horrid! She only came to the table three times. I wanted a second drink but couldn’t order one. We wanted desert, but after she gave us the desert menu, she didn’t come back for almost a half hour. The restaurant is beautiful! Entrees were sub par. Filet was dry and bland. Garlic mashed potatoes were instant potatoes I believe. Wife’s burger was bland and French fries were basic. Maybe in the summer time this will be a better place to visit but between sub par food, horrible service, and high prices…we probably will not be back!
   

   Sapphire Creek Winery & GardensResponded today

   Henry, thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We apologize for the lack of service you received; it’s clear we fell short in providing the attention you deserved - We'll definitely address this with our team. We're also sorry the food didn’t live up to your prior expectations. Your comments are important, and we’ll work on improving both the quality of food and the service. We hope you’ll reconsider visiting us in the future, and we appreciate your honesty - please feel free to reach out as we would love the opportunity to make it up to you. Kind Regards, Cheyenne General Manager 440-543-7777
   

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9. A

   Antonio

   Cleveland6 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great restaurant. We had a great experience. The views out of their windows are breathtaking. Everyone in my party enjoyed the appetizers, entrées, and desserts. I do recommend this restaurant and we will be back. 
   

   Sapphire Creek Winery & GardensResponded today

   Antonio, thank you so much for your kind words! We're thrilled to hear you and your party had such a great experience, and that everyone enjoyed the food and views. We appreciate your recommendation and can’t wait to welcome you back for another wonderful visit! Cheers! Cheyenne General Manager
   

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10. C

    Casey

    Cleveland35 reviews

    3.0

    Dined on March 7, 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Second visit here. Somewhat disappointed the food wasn’t as good aa prior visit. Salmon was goos but vegetables lacked flavor and seasonings. Expresso martini also was not good. Service was great and they were very attentive.
    

    Sapphire Creek Winery & GardensResponded today

    Casey, thank you for sharing your feedback, we’re sorry to hear that your recent visit didn’t meet your expectations. We truly appreciate your comments about the service, and we're glad our team made a positive impression. We’ll pass along your feedback to make sure we’re delivering the best experience possible. We hope to welcome you back soon, please feel free to reach out to me directly next time you book a table we would love the opportunity to make it up to you. Kind Regards, Cheyenne General Manager 440-543-7777
    

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